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Jim Watson

Jim Watson
Jim Watson is a Sr. Solution Consultant for HR Service Delivery at Neocase Software, and has been helping clients improve their Employee Experience, HR Productivity and Service Center Efficiency for over 10 years. He lives on the coast of Maine where he enjoys reading, writing and rowing which inspire his pursuit of the Perfect Service Experience!

Recent Posts

March 22, 2016
Keeping up with the times – without walking into Traffic…

Image from ‘Study: Texting while walking may pose health risk’ In the digital age, information is around us all the time. We are bombarded with data[...]
March 17, 2016
Shared Services – Part of a Healthy (and prosperous) Workforce

We all have daily routines – things we do on a regular basis to maintain our health and happiness; diet, exercise, rest and relaxation are just some[...]
March 15, 2016
HR Shared Services – weaving the Tapestry of our Work Lives…

“My life has been a tapestry of rich and royal hue, an everlasting vision of the ever changing view.” Carole King When one hears about the ‘tapestry[...]
March 10, 2016
Leveraging Financial Services as a Shared Solution

When most of us think about ‘Financial Services’ what comes to mind are things like investment, money management, banks and brokerage houses.[...]
March 08, 2016
Spring, Sports & Sunshine – HR & Workplace Bright Spots on the Horizon…

Now that the spectacle of Super Bowl 50 is over, with its enthusiastic (and potentially concussive nature), we turn to the more pastoral and less[...]
March 02, 2016
Human Resources Management – You Reap What You Sow…

Much the same way a garden grows – needing attention and nurturing to flourish – so too does an organization. According to urbandictionary.com, the[...]
February 23, 2016
Lighting the Path to Better Human Resources

“Look at how a single candle can both defy and define the darkness.” - Anne Frank as posted on GoodReads.com In our endeavors, we’re frequently[...]
February 16, 2016
Intuitive HR Shared Services Delivery – Geared to Work with you…

Merriam-Webster defines ‘intuitive’ as “having the ability to know or understand things without any proof or evidence: having or characterized by[...]
February 09, 2016
Whether in Candy or Shared Services – Delivering what appeals to us makes us Happy…

In their candy, some like it hot – or sweet – or sour – that’s why we have options in life. In these days of the openly accessible Internet and all[...]
February 02, 2016
Comprehensive HR Shared Services Solution - a Better Fit than a Toolkit

According to the Gartner, “ITSSM Tools (IT Service Support Management tools) offer tightly integrated processes and functions that correlate with the[...]
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September 02, 2015
Working with Different Personalities – Benefits the Company & You

“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” – Maya[...]
March 10, 2015
HR Best Practices – Strategic Planning & Culture Improvement

Implementing the Right Practices & Tools for Successful Human Resources
July 15, 2014
Engaging Employees – Keep Knowledge & Experience from Walking out the Door

Only a couple of generations ago, a great many people spent their entire careers with one company.
July 01, 2014
Driving Employee Engagement through HR Shared Services

Most HR Shared Services initiatives start out focused on productivity. They Centralize and standardize processes to become more efficient; to produce[...]

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