Survey Says… Enhance Employee Engagement & Satisfaction with Neocase HR’s Survey Module

We’ve all taken our share of surveys, both before, but especially after – the age of the Internet.

It seems like every time we make a purchase or join an online club or group, someone is asking our opinion about something – all in the name of our satisfaction of course. But in reality, it is data gathering from the organizations’ audience of customers, prospects or members to steer future marketing, sales or fund raising campaigns. What if though, your own employer, used a survey module to gain valuable input from you to directly affect and improve your satisfaction and engagement with the organization? Isn’t that a survey to which you’d gladly give your input? An HR Shared Services Solution does just that – providing a forum for employees to “have their say” along with streamlining service delivery, providing for more timely responses and increasing employee satisfaction.

Neocase HR’s Satisfaction Survey Module manages the service experience through capabilities that include the creation, distribution and analysis of both general surveys to a wide audience and case-specific questionnaires to a smaller subset of people. Surveys with unique questions and responses may be easily created via the interface for efficient delivery. The built-in dashboard in the survey module provides the monitoring of results in real-time and analytical reports gather and measure satisfaction levels over time as well.

As we all know, the purpose of surveys is to solicit feedback from recipients – and then use the data collected to make decisions on courses of action. All too frequently though, surveys are hard to implement, responses are inconsistent and results hard to gather and analyze effectively. Neocase HRs Satisfaction Survey model makes all these tasks easier and worthwhile to employees – increasing their satisfaction and engagement while reducing the costs of implementation for the organization.

Trends may be easily spotted and insight gathered via HR Shared Services Surveys. Managers, team leaders and HR professionals may directly access a variety of metrics through the survey dashboard – giving them insight into employee satisfaction trends and other survey responses at the click of a button. Chronological data reported on may include for example, satisfaction scores by day, week or month, to clearly spot trends in survey responses.

Timely responses from employees and managers through an automated, cost-effective system…

…survey says, “Yes!”