Always be Innovating. Well true for many sectors, keeping up with and harnessing the latest technological developments offered for human resources management
– to assist with talent acquisition, retention and engagement – is especially important in this competitive age. Ensuring that employees are well-motivated, productive and happy in their jobs is crucial to an organization’s success. Pro-active employee engagement cannot be stressed enough as quoted in a study by the Harvard Business Review that states that well-known retailers such as Best Buy and Starbucks realize measurable revenue gains from employee engagement increases as little as 0.1% – in the case of Best Buy as much as $100,000 per store.
Ongoing human resources efforts to maximize employee communication and engagement may seem a bit daunting at first – full of challenges to address an organization’s morale and productivity. But the use of HR Shared Service Solutions can greatly assist in these efforts – helping ensure a successful workforce.
Beware of Complacency. A company’s workforce is a living breathing entity. Employees need a sense of ongoing empathy from their employer – to feel like they are needed and valued. All too often, company efforts to boost morale and maintain a level of ongoing communication and participation seem to falter over time. Putting a system in place, that employers and employees can both utilize to more effectively communicate, like an HR Shared Services Self-Service Portal, goes a long way towards creating a more engaging, and satisfying work environment.
According to an article in Forbes by John Hall, ’11 Simple Ways to Show Your Employees You Care,’ “Employees who feel valued and appreciated by their leaders are infinitely more likely to go above and beyond for the company and hold themselves accountable for their part of a project. Most importantly, they will be happier in their roles. If leaders disregard the importance of connecting with employees, they lose the benefit of a dedicated, long-term team.”
Create Consistent Messaging. From the moment anyone encounters your firm, from online messaging, to the first time they step through the door, what is the message, and impression, they receive? While it is far easier to create and post consistent written content – what is the message being communicated by those who work there? Ongoing efforts to establish an engaged workforce with good morale will bring future dividends through enhanced productivity and goodwill to attract other qualified, professional employees.
“One of the most important places to start implementing this approach is with technology. Workers are also consumers who have been conditioned to expect 24/7-access to product information, service, and support. They’ve grown accustomed to interactive, self-service options that enable them to find information on their own, thus avoiding lengthy telephone wait times and uncomfortable conversations with sales or service reps,” says Sarah Patterson in her article, ‘Why You Should Treat Your Employees Like You Most Loyal Customers’ – on FastCompany.com.