employee experience

The big challenge for enterprise employee onboarding. And how to fix it.

Enterprise employee onboarding faces an inherent challenge that small and medium businesses don’t. Overcoming that challenge is crucial to securing[...]

29
Aug

AI, Cloud Computing and Inclusion

Last week, I was fortunate to attend Microsoft Inspire, the company's flagship event where partners and employees from around the world spend a week[...]

23
Jul

3 out of 5 people don’t respond to surveys. Here’s what the 2 who do know…

If your job involves evaluating, buying or using HR Technology, Sierra Cedar would love to hear from you. In fact, your industry would love to hear[...]

23
Apr

5 Ways to Reduce your Customers' Pain of Waiting

If there's one thing I can't stand, it's waiting. When I'm forced to wait, I feel like someone is stealing a part of my life that I'll never get[...]

13
Apr

Looking to Boost Employee Engagement? Try this...

The Center for WorkLife at the University of California Hastings College of the Law recently conducted a study titled "Stable Scheduling increases[...]

31
Mar

6 Keys to Effective Employee Satisfaction Surveys

Before an employee can be engaged, they need to be satisfied with the core aspects of their job; satisfied enough to want to remain in the job.[...]

08
Jan

Use the 3-E Framework to Improve the Employee Experience.

23
Dec

Making New Employees Feel Right at Home

HR Shared Services Help New Hires get to know their Company Quickly & Feel at Ease

07
Dec

Use Agent Journey Mapping to Improve the Employee Experience.

Customer journey mapping is a widely-accepted practice for improving the Customer Experience. Journey mapping can also be used to improve the[...]

19
Nov

Does your HR Service Delivery improve Employee Engagement?

The big shift in thinking around HR Service Delivery has been the change in focus from productivity and efficiency to employee experience, and[...]

06
Apr

What Marketing can Teach HR about Engagement

Have you ever wondered what makes companies like Amazon and Netflix so good at engaging their customers online? According to New Uses for Marketing[...]

05
Dec

Employee Engagement & Retention Best Practices – Learning from ‘Office Space’

Finding and keeping great talent is a never-ending task. Keeping your finger on the pulse of your workforce takes time and effort, but it is a wise[...]

28
Jul

5 Ways Your Employee Self Service Portal can Improve Employee Engagement

I attended a shared service conference this past week, and wrote down a jarring statistic: 360 Billion Dollars of productivity are lost each year,[...]

28
Jun

Human Resources & Employee Engagement – a Matter of Trust

Image courtesy of forbes.com In most successful relations, the underlying foundation is one built out of mutual trust. It’s hard to maintain ongoing[...]

12
May

HR Service Delivery – the Power of the Employee Opinion Survey for Business

A white paper prepared by the Society for Human Resource Management (SHRM) expounds upon the value of employee opinion as a tool for strategic[...]

21
Apr

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