Advantages of the Adobe Sign Connector

Why go paperless? Managing physical paperwork is expensive and exhaustive. Save time and money by utilizing digital documents and e-signatures.[...]

6 Key Benefits of the DocuSign Connector

Make Life Easy with DocuSign  Still signing documents with a pen? We're here to tell you there's a better way. Neocase’s BPA (Business Process[...]

Deliver a Better Employee Experience With our New Feature: Drag & Drop

Let's take a quick tour of Drag & Drop for Employees and see how it works. The drag and drop feature makes the interface work enjoyable and easier to[...]

Try Our Newly Enhanced Advanced Search 🕵🏻‍♂️

We've Metamorphosed our Advanced Search 📈 We are listening to you! We've completely metamorphosed our Back Office Search and added new capabilities.[...]

Introducing Article Suggestion for a Smart Employee Experience

Limit Case Creation with our new feature: Article Suggestion Wondering how you can cut down on case creation? Neocase HR version 16 has the solution.[...]

Introducing Neo: Our Brand New Chat bot Directly Integrated on MS Teams

Neocase Service Bot for HR  Today's employees deserve the same conveniences at work that they enjoy in their lives as consumers.  

The big challenge for enterprise employee onboarding. And how to fix it.

Enterprise employee onboarding faces an inherent challenge that small and medium businesses don’t. Overcoming that challenge is crucial to securing[...]

AI, Cloud Computing and Inclusion

Last week, I was fortunate to attend Microsoft Inspire, the company's flagship event where partners and employees from around the world spend a week[...]

3 out of 5 people don’t respond to surveys. Here’s what the 2 who do know…

If your job involves evaluating, buying or using HR Technology, Sierra Cedar would love to hear from you.  In fact, your industry would love to hear[...]

5 Ways to Reduce your Customers' Pain of Waiting

If there's one thing I can't stand, it's waiting.  When I'm forced to wait, I feel like someone is stealing a part of my life that I'll never get[...]

Looking to Boost Employee Engagement? Try this...

The Center for WorkLife at the University of California Hastings College of the Law recently conducted a study titled  "Stable Scheduling increases[...]

6 Keys to Effective Employee Satisfaction Surveys

Before an employee can be engaged, they need to be satisfied with the core aspects of their job; satisfied enough to want to remain in the job.[...]

Use the 3-E Framework to Improve the Employee Experience.

Making New Employees Feel Right at Home

HR Shared Services Help New Hires get to know their Company Quickly & Feel at Ease

Use Agent Journey Mapping to Improve the Employee Experience.

Customer journey mapping is a widely-accepted practice for improving the Customer Experience.  Journey mapping can also be used to improve the[...]