--- title: Neocase Blog | Learn more about Service Delivery | Self-Service Portal description: Self-Service Portal | Learn more about Service Delivery on the Neocase Software Blog --- [![Neocase BY Sopra HR-07](https://blog.neocasesoftware.com/hubfs/Neocase%20BY%20Sopra%20HR-07.png) ![Neocase BY Sopra HR-07](https://blog.neocasesoftware.com/hubfs/Neocase%20BY%20Sopra%20HR-07.png)](https://www.neocasesoftware.com) - Product - [![](https://neocasesoftware.com/wp-content/uploads/2024/08/file-text-icon.svg)Solutions](https://www.neocasesoftware.com/hr-solutions/) - [Neocase HR](https://www.neocasesoftware.com/hr-solutions/neocase-hr-solution) - [Neocase HR Ready](https://www.neocasesoftware.com/hr-solutions/neocase-hr-ready-solution) - [Neocase Employee Journey](https://www.neocasesoftware.com/hr-solutions/neocase-employee-journey) - [Neocase Employee Relations](https://www.neocasesoftware.com/hr-solutions/neocase-employee-relations) - [![](https://neocasesoftware.com/wp-content/uploads/2024/08/grid-icon.svg)Modules](https://www.neocasesoftware.com/hris-modules) - 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(1)](https://blog.neocasesoftware.com/tag/what-is?hsLang=en) - [Workday connector (1)](https://blog.neocasesoftware.com/tag/workday-connector?hsLang=en) See all # self service portal ##### [![The New Neocase Employee Portal: A Revolution in the Digital HR Experience](https://blog.neocasesoftware.com/hs-fs/hubfs/vignette-blog-post-product-updates-nouveau-portail-2025-EN%20(2).png?width=618&name=vignette-blog-post-product-updates-nouveau-portail-2025-EN%20(2).png) April 11, 2025 The New Neocase Portal: A Revolution in the Digital HR Experience Looking for a digital, seamless, personalized, and engaging employee experience? Discover our new Portal—designed for employees, candidates,\[...\]](https://blog.neocasesoftware.com/the-new-neocase-employee-portal?hsLang=en) ##### [![Talent management in mining](https://blog.neocasesoftware.com/hs-fs/hubfs/Resource%20Page_Featured%20Images%20(7).gif?width=618&name=Resource%20Page_Featured%20Images%20(7).gif) March 17, 2025 Talent Management and Employee Communications: The Key to Success in Mining HR The mining industry faces unique challenges when it comes to talent management. Finding skilled workers, keeping them engaged, and making sure they\[...\]](https://blog.neocasesoftware.com/talent-management-and-employee-communications-the-key-to-success-in-mining-hr?hsLang=en) ##### [![Revolutionizing HR Management: AXA Belgium's Success Story with Neocase](https://blog.neocasesoftware.com/hs-fs/hubfs/custom-video-thumbnails/Axa%20Belgium-customer-success-story-video-vignette-EN%20(2).png?width=618&name=Axa%20Belgium-customer-success-story-video-vignette-EN%20(2).png) July 30, 2024 Revolutionizing HR Management: AXA Belgium's Success Story with Neocase Today, we're thrilled to showcase the incredible transformation at AXA Belgium through our cutting-edge HR solutions. In this blog post, we’ll\[...\]](https://blog.neocasesoftware.com/revolutionizing-hr-management-axa-belgium-success-story-with-neocase?hsLang=en) ##### [![Shaping Tomorrow's Workforce: Unleashing HR Innovation in the European Industrial Sector](https://blog.neocasesoftware.com/hs-fs/hubfs/vignette-blog-dosser-manufacturing%20(1).png?width=618&name=vignette-blog-dosser-manufacturing%20(1).png) February 23, 2024 Shaping Tomorrow's Workforce: Unleashing HR Innovation in the European Industrial Sector In the ever-evolving European industrial landscape, the challenges faced by companies in sectors such as nuclear, hydrogen, and energy transition are\[...\]](https://blog.neocasesoftware.com/unleashing-hr-innovation-in-the-european-industrial-sector?hsLang=en) ##### [![Optimizing Multichannel Management of Employee Requests: From Puzzle to Cornerstone](https://blog.neocasesoftware.com/hs-fs/hubfs/vignette-blog-post-product-updates-traitement-automatique-des-docs%20(4).png?width=618&name=vignette-blog-post-product-updates-traitement-automatique-des-docs%20(4).png) February 15, 2024 Optimizing Multichannel Management of Employee Requests: From Puzzle to Cornerstone Inherited from customer relationship marketing techniques, multichannel management of HR requests poses a puzzle for any business, regardless of size\[...\]](https://blog.neocasesoftware.com/optimizing-multichannel-management-of-employee-requests-from-puzzle-to-cornerstone?hsLang=en) ##### [![5 Common Misconceptions about HR Transformation](https://blog.neocasesoftware.com/hs-fs/hubfs/vignette-podcast-5-common-misconceptions-hr-transformation-Jerome-Menard-Neocase.png?width=618&name=vignette-podcast-5-common-misconceptions-hr-transformation-Jerome-Menard-Neocase.png) May 24, 2021 5 Common Misconceptions about HR Digital Transformation Digging into HR Digital Transformation This article is based on our latest podcast 👇 👉 Discover our latest Podcast - HR Voices on 5 Misconceptions\[...\]](https://blog.neocasesoftware.com/5-misconceptions-about-hr-digital-transformation-podcast-replay?hsLang=en) ##### [![article-suggestion-neocase-hr](https://blog.neocasesoftware.com/hs-fs/hubfs/article-suggeston_vignette-1.png?width=618&name=article-suggeston_vignette-1.png) July 13, 2020 Introducing Article Suggestion for a Smart Employee Experience Limit Case Creation with our new feature: Article Suggestion Wondering how you can cut down on case creation? Neocase HR version 16 has the solution.\[...\]](https://blog.neocasesoftware.com/article-suggestion-for-smartest-employee-experience?hsLang=en) ##### [![5 Ways to keep remote employees engaged | Neocase blog](https://blog.neocasesoftware.com/hs-fs/hubfs/covid-blog-post-1%20(1).png?width=618&name=covid-blog-post-1%20(1).png) April 22, 2020 5 Ways to Keep Remote Employees Engaged Increasing employee engagement is a challenge during normal times. COVID-19 with shelter-in-place policies have many employees working remotely for\[...\]](https://blog.neocasesoftware.com/5-ways-to-keep-remote-employees-engaged?hsLang=en) ##### [![smartphone-in-hand](https://blog.neocasesoftware.com/hs-fs/hubfs/smartphone-in-hand.jpg?width=618&name=smartphone-in-hand.jpg) June 11, 2019 What makes an HR chat bot different from HR self-service? According to Gartner, "Over 70% of finance organizations have reported using or piloting Robotic Process Automation (RPA). Adoption levels are also\[...\]](https://blog.neocasesoftware.com/what-makes-an-hr-chat-bot-different-from-hr-self-service?hsLang=en) ##### [![partners-program-bg](https://blog.neocasesoftware.com/hs-fs/hubfs/partners-program-bg.jpg?width=618&name=partners-program-bg.jpg) August 30, 2018 How do High-performing HR Service Centers increase Tier Zero Resolution?](https://blog.neocasesoftware.com/how-do-high-performing-hr-service-centers-increase-tzr?hsLang=en) ##### [![](https://blog.neocasesoftware.com/hs-fs/hubfs/Imported_Blog_Media/Employee-on-SmartPhone-1.jpg?width=618&name=Employee-on-SmartPhone-1.jpg) November 10, 2017 Can an Employee Portal be Effective if it's not Mobile?](https://blog.neocasesoftware.com/mobile-employee-portal?hsLang=en) ##### [![module-features-overview](https://blog.neocasesoftware.com/hs-fs/hubfs/module-features-overview.jpg?width=618&name=module-features-overview.jpg) October 28, 2017 Employee HR Self-Service Portals for Remote Work Success The Internet and digital technologies have made it possible for employees to work remotely. The global mobile workforce is forecasted to increase\[...\]](https://blog.neocasesoftware.com/employee-hr-self-service-portals-remote-work-success?hsLang=en) ##### [![iStock-665666704](https://blog.neocasesoftware.com/hs-fs/hubfs/iStock-665666704.jpg?width=618&name=iStock-665666704.jpg) October 22, 2017 Bots Can Improve Employee Self-service Bots can improve employee self-service. In fact, that's probably the best place to introduce Robotics to HR Service Delivery.](https://blog.neocasesoftware.com/bots-can-improve-employee-self-service?hsLang=en) ##### [![iStock-1025744818](https://blog.neocasesoftware.com/hs-fs/hubfs/iStock-1025744818.jpg?width=618&name=iStock-1025744818.jpg) August 28, 2017 Why Millennials are a Gift to HR Shared Services According to Forbes, “Millennials… will be 75 percent of the workforce by 2025.” That’s a good thing for the HR Shared Service Centers. Here’s why:](https://blog.neocasesoftware.com/millennials-gift-hr-shared-services?hsLang=en) ##### [![iStock-502185716](https://blog.neocasesoftware.com/hs-fs/hubfs/iStock-502185716.jpg?width=618&name=iStock-502185716.jpg) August 03, 2017 3 Steps to a Personalized Employee Portal All employees are not the same. Yet more often than not, HR Portals treat them as though they are. Beyond knowledge base articles, the portal pages\[...\]](https://blog.neocasesoftware.com/3-steps-to-personalized-employee-portal?hsLang=en) - [1](https://blog.neocasesoftware.com/tag/self-service-portal/page/1?hsLang=en) [2](https://blog.neocasesoftware.com/tag/self-service-portal/page/2?hsLang=en) - Blog articles you don’t want to miss directly in your inbox ### [Solutions](https://www.neocasesoftware.com/hr-solutions/) - [Neocase HR](https://www.neocasesoftware.com/hr-solutions/neocase-hr-solution/) - [Neocase HR Ready](https://www.neocasesoftware.com/hr-solutions/neocase-hr-ready-solution/) - [Employee Journey](https://www.neocasesoftware.com/hr-solutions/neocase-employee-journey/) - [Employee Relations](https://www.neocasesoftware.com/hr-solutions/neocase-employee-relations/) ### [Integrations](https://www.neocasesoftware.com/integrations/) - [Workday](https://www.neocasesoftware.com/integrations/workday/) - [Microsoft Teams](https://www.neocasesoftware.com/integrations/microsoft-teams/) - [SAP SuccessFactors](https://www.neocasesoftware.com/integrations/neocase-integrated-to-sap-successfactors/) - [Access](https://www.neocasesoftware.com/integrations/neocase-and-access-peoplexd-integration/) ### [About](https://www.neocasesoftware.com/about-neocase/) - [Contact Us](https://info.neocasesoftware.com/get-in-touch) - [Support](https://onlinesupport.neocasesoftware.com/) - [The Company](https://www.neocasesoftware.com/about-neocase/) - [Career](https://www.neocasesoftware.com/career/) - [Partners](https://www.neocasesoftware.com/our-partners/) - [Press Room](https://blog.neocasesoftware.com/tag/press) ### Follow Us [Blog](https://blog.neocasesoftware.com/fr?hsLang=en) [Linkedin](https://www.linkedin.com/company/neocasesoftware/) [Youtube](https://www.youtube.com/@NeocaseSoftwareInc) ### Subscribe Receive the Neocase monthly newsletter ### Our addresses **Neocase Software Northern America** 275 Grove St, Auburndale, Massachusetts 02466 USA   **Neocase Software Europe** 91 Boulevard National, La Garenne-Colombes 92250   - [Terms of use](https://www.neocasesoftware.com/terms-of-use) - [Privacy Policy](https://www.neocasesoftware.com/privacy-policy) - [Cookie Policy](https://www.neocasesoftware.com/cookie-policy) Copyright © **Neocase Software**