Discover 3 new features to increase data confidentiality, improve permissions and enhance your Workday connector!
As an HR agent, you may have struggled to manage multiple HR teams based on countries, sites, etc. Why? Because they all depend on your company organization. It can be even worse if you are within a shared service center. With Neocase, transfer cases from one team to another without transferring confidential employee data.
The employees historical information must be limited when an employee is transferred from one organization to another. In the new organization, the HR agent will be able to view the employee's requests without accessing historical information about the employee.
First, in the "Case Custom Fields" tab, the administrator will be able to configure which data should be confidential. Then, in the "Teams" tab, the administrator will be able to add an organization group for confidential employee custom fields and an organization group for chat.
Guarantee your employee confidentiality!
With the new way of opening permissions on HR Knowledge Base articles, HR teams can now save time, gain efficiency and enjoy a better user experience.
As an agent, log into the Back Office's new interface and under "Tools and Knowledge Base," choose an article. Once the article has been edited, click on "Permissions" and then on "New Permission." You can choose "And" or, "Or."
More flexibility in access permissions for better HR rights management!
At Neocase, better collaboration with our partners is key for our customers. To improve the Workday connector and provide our customers with a seamless connector experience, we added filters for processes to our standard Workday connector.
These filters will save you time by optimizing the connector and increase your HR productivity.
By selecting processes in the connector configuration, the fields of these processes will be synchronized and the overall reliability and speed of the Neocase Workday Certified connector will be improved.