What Our Grandmothers Knew About Optimizing HR Service Technology

This past May, IQPC surveyed the attendees at of their 21st HR Shared Services & Outsourcing Summit in Chicago. The survey asked questions about the[...]

14
Sep

5 Basic HR Service Delivery Metrics You Can’t Ignore

“If you can’t measure it, you can’t improve it.”

11
Sep

HRIS Needs More Maestros for End-to-end Automation.

Have you ever experienced a live classical concert? If so, you probably noticed the conductor, who appeared to be the linchpin that held it all[...]

03
Sep

What’s an API, and why should HR care?

In 1624, English poet John Donne wrote “No man is an island.” If Donne wrote that today, it might be “No person is an Island.” But that’s not the[...]

31
Aug

Why Millennials are a Gift to HR Shared Services

According to Forbes, “Millennials… will be 75 percent of the workforce by 2025.” That’s a good thing for the HR Shared Service Centers. Here’s why:

28
Aug

Was Ram Charan Right About Splitting HR?

Two years ago, Harvard Business Review published an article written by Ram Charan, the world-renowned business adviser.

21
Aug

What will HR Shared Services be Like in 10 Years?

On July 15 of this year, CNN reported that the Global X Robotics and Artificial Intelligence ETF (BOTZ) is up 30 percent this year. That’s big,[...]

14
Aug

3 Steps to a Personalized Employee Portal

All employees are not the same. Yet more often than not, HR Portals treat them as though they are. Beyond knowledge base articles, the portal pages[...]

03
Aug

Which Matters Most: Technology, Physical Surroundings or Culture?

These days, every company seems to want to deliver a better employee experience. But the challenge for many is where to begin.

27
Jul

How to Release Software Enhancements so People Use Them

In the Business to Business (B2B) software practice, our goal is to create a product that brings measurable value to our customers. And once that[...]

24
Jul

How to Forget about Work when you're On Vacation

Ah, yes – it’s vacation season for many countries in the northern hemisphere. That means leaving work behind, and heading for the hills, seashore or[...]

05
Jul

So you've automated your processes. Now what?

According to the 2016-2017 Sierra Cedar HR Systems Survey results, “business process improvement continues to be the number one area in which[...]

23
Jun

What do employees want? Are you delivering?

We’re out at HR Tech World in San Francisco this week. While the show is about technology, it’s more about strategies and tactics for improving the[...]

15
Jun

5 Reasons to Participate in the Sierra Cedar HR Systems Survey

The Sierra-Cedar 2017–2018 HR Systems Survey is available here until July 1, 2017. If you haven’t already participated, here are five good reasons[...]

08
Jun

Buying Business Software? Include this in your RFP.

How often do you ask a person for something, and they come back with something that is different from what you had in mind? This isn’t a blog post[...]

05
Jun

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