---
title: Neocase Blog | Learn more about Service Delivery (4)
description: Learn more about Service Delivery on the Neocase Software Blog (4)
---

[![Neocase BY Sopra HR-07](https://blog.neocasesoftware.com/hubfs/Neocase%20BY%20Sopra%20HR-07.png) ![Neocase BY Sopra HR-07](https://blog.neocasesoftware.com/hubfs/Neocase%20BY%20Sopra%20HR-07.png)](https://www.neocasesoftware.com)

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          - [Neocase HR](https://www.neocasesoftware.com/hr-solutions/neocase-hr-solution)
          - [Neocase HR Ready](https://www.neocasesoftware.com/hr-solutions/neocase-hr-ready-solution)
          - [Neocase Employee Journey](https://www.neocasesoftware.com/hr-solutions/neocase-employee-journey)
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    - [![](https://neocasesoftware.com/wp-content/uploads/2024/08/grid-icon.svg)Modules](https://www.neocasesoftware.com/hris-modules) 
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          - [Case & Knowledge Management](https://www.neocasesoftware.com/hris-modules/hr-case-and-knowledge-management)
          - [Business Processes Management](https://www.neocasesoftware.com/hris-modules/business-process-management)
          - [Employee Document Management](https://www.neocasesoftware.com/hris-modules/employee-document-management/)
          - [People Analytics](https://www.neocasesoftware.com/hris-modules/reports-and-analytics)
          - [Finance Extension](https://www.neocasesoftware.com/hris-modules/finance-extension)
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    - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/code-icon.svg)Our integrations](https://www.neocasesoftware.com/integrations) 
          - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/12/Microsoft-Teams-Logo.png)Microsoft Teams](https://www.neocasesoftware.com/integrations/microsoft-teams)
          - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/12/WDAY-f35396ad.png)Workday](https://www.neocasesoftware.com/integrations/worday)
          - [![icone](https://neocasesoftware.com/wp-content/uploads/2025/03/Icone-Dayforce.png)Dayforce](https://www.neocasesoftware.com/integrations/dayforce-and-neocase-integration/https://www.neocasesoftware.com/integrations/dayforce-and-neocase-integration/)
          - [![](https://neocasesoftware.com/wp-content/uploads/2025/03/The-Access-Group-Icon.png)Access](https://www.neocasesoftware.com/integrations/neocase-and-access-peoplexd-integration/)
          - [![](https://neocasesoftware.com/wp-content/uploads/2025/03/Icone-Cegid.png)Cegid](https://www.neocasesoftware.com/integrations/cegid-and-neocase-integration/)
          - [![](https://neocasesoftware.com/wp-content/uploads/2025/04/edit.svg)e-Signature Solutions](https://www.neocasesoftware.com/integrations/e-signature-integrations/)
          - [![](https://neocasesoftware.com/wp-content/uploads/2025/04/share-2.svg)Other Solutions](https://www.neocasesoftware.com/integrations/hris-ecosystem-integration/)
          - [![](https://neocasesoftware.com/wp-content/uploads/2025/04/soprahr_icon.png)Sopra HR 4YOU](https://www.neocasesoftware.com/integrations/neocase-and-sopra-hr-integration/)
          - [![](https://neocasesoftware.com/wp-content/uploads/2025/04/Icon-AP-Success-Factor-HCM-1.png)SAP SuccessFactors](https://www.neocasesoftware.com/integrations/neocase-integrated-to-sap-successfactors/)
          - [![](https://neocasesoftware.com/wp-content/uploads/2025/04/adp-icon-unplated.png)ADP](https://www.neocasesoftware.com/integrations/adp-neocase-integration/)
          - [![](https://neocasesoftware.com/wp-content/uploads/2025/04/oracle-favicon.svg)Oracle HCM](https://www.neocasesoftware.com/integrations/neocase-oracle-hcm-integration/)
- Case Studies 
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- Resources 
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[![Neocase BY Sopra HR-07](https://blog.neocasesoftware.com/hubfs/Neocase%20BY%20Sopra%20HR-07.png) ![Neocase BY Sopra HR-07](https://blog.neocasesoftware.com/hubfs/Neocase%20BY%20Sopra%20HR-07.png)](https://www.neocasesoftware.com)

- Product 
    - [![](https://neocasesoftware.com/wp-content/uploads/2024/08/file-text-icon.svg)Solutions](https://www.neocasesoftware.com/hr-solutions/) 
          - [Neocase HR](https://www.neocasesoftware.com/hr-solutions/neocase-hr-solution)
          - [Neocase HR Ready](https://www.neocasesoftware.com/hr-solutions/neocase-hr-ready-solution)
          - [Neocase Employee Journey](https://www.neocasesoftware.com/hr-solutions/neocase-employee-journey)
          - [Neocase Employee Relations](https://www.neocasesoftware.com/hr-solutions/neocase-employee-relations)
    - [![](https://neocasesoftware.com/wp-content/uploads/2024/08/grid-icon.svg)Modules](https://www.neocasesoftware.com/hris-modules) 
          - [Self-Service Portal](https://www.neocasesoftware.com//hris-modules/hr-self-service-portal)
          - [Case & Knowledge Management](https://www.neocasesoftware.com/hris-modules/hr-case-and-knowledge-management)
          - [Business Processes Management](https://www.neocasesoftware.com/hris-modules/business-process-management)
          - [Employee Document Management](https://www.neocasesoftware.com/hris-modules/employee-document-management/)
          - [People Analytics](https://www.neocasesoftware.com/hris-modules/reports-and-analytics)
          - [Finance Extension](https://www.neocasesoftware.com/hris-modules/finance-extension)
    - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/package-icon.svg)Services](https://www.neocasesoftware.com/services)
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          - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/12/Microsoft-Teams-Logo.png)Microsoft Teams](https://www.neocasesoftware.com/integrations/microsoft-teams)
          - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/12/WDAY-f35396ad.png)Workday](https://www.neocasesoftware.com/integrations/worday)
          - [![icone](https://neocasesoftware.com/wp-content/uploads/2025/03/Icone-Dayforce.png)Dayforce](https://www.neocasesoftware.com/integrations/dayforce-and-neocase-integration/https://www.neocasesoftware.com/integrations/dayforce-and-neocase-integration/)
          - [![](https://neocasesoftware.com/wp-content/uploads/2025/03/The-Access-Group-Icon.png)Access](https://www.neocasesoftware.com/integrations/neocase-and-access-peoplexd-integration/)
          - [![](https://neocasesoftware.com/wp-content/uploads/2025/03/Icone-Cegid.png)Cegid](https://www.neocasesoftware.com/integrations/cegid-and-neocase-integration/)
          - [![](https://neocasesoftware.com/wp-content/uploads/2025/04/edit.svg)e-Signature Solutions](https://www.neocasesoftware.com/integrations/e-signature-integrations/)
          - [![](https://neocasesoftware.com/wp-content/uploads/2025/04/share-2.svg)Other Solutions](https://www.neocasesoftware.com/integrations/hris-ecosystem-integration/)
          - [![](https://neocasesoftware.com/wp-content/uploads/2025/04/soprahr_icon.png)Sopra HR 4YOU](https://www.neocasesoftware.com/integrations/neocase-and-sopra-hr-integration/)
          - [![](https://neocasesoftware.com/wp-content/uploads/2025/04/Icon-AP-Success-Factor-HCM-1.png)SAP SuccessFactors](https://www.neocasesoftware.com/integrations/neocase-integrated-to-sap-successfactors/)
          - [![](https://neocasesoftware.com/wp-content/uploads/2025/04/adp-icon-unplated.png)ADP](https://www.neocasesoftware.com/integrations/adp-neocase-integration/)
          - [![](https://neocasesoftware.com/wp-content/uploads/2025/04/oracle-favicon.svg)Oracle HCM](https://www.neocasesoftware.com/integrations/neocase-oracle-hcm-integration/)
- Case Studies 
    - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/award-icon.svg)Success Stories](https://www.neocasesoftware.com/success-stories)
    - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/folder-icon.svg)Use Cases](https://www.neocasesoftware.com/hr-use-cases)
- Resources 
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See all

##### [![](https://blog.neocasesoftware.com/hs-fs/hubfs/Resource%20Page_Featured%20Image_Navigating%20Workplace%20Investigations%20and%20Mitigating%20Bias.png?width=618&name=Resource%20Page_Featured%20Image_Navigating%20Workplace%20Investigations%20and%20Mitigating%20Bias.png) September 03, 2024 Navigating Fair and Impartial Workplace Investigations: A Quick Guide to Mitigating Bias In the realm of employee relations, where the delicate task of investigating workplace harassment demands precision and impartiality, the impact of\[...\]](https://blog.neocasesoftware.com/fair-and-impartial-workplace-investigations-guide-to-mitigating-bias?hsLang=en)

##### [![](https://blog.neocasesoftware.com/hs-fs/hubfs/Resource%20Page_Featured%20Images-2.png?width=618&name=Resource%20Page_Featured%20Images-2.png) August 12, 2024 Top 10 HR Metrics for Making Data-Driven Decisions In the evolving landscape of human resources (HR), the era of gut feelings and instinctive decisions is long gone. In today's data-centric world, HR\[...\]](https://blog.neocasesoftware.com/top-10-hr-metrics-for-making-data-driven-decisions?hsLang=en)

##### [![Lace Partners’ Report & Neocase experience: Cross-view of HR Shared Services trends in 2024](https://blog.neocasesoftware.com/hs-fs/hubfs/vignette-blog-post-Lace%20Partners.png?width=618&name=vignette-blog-post-Lace%20Partners.png) August 04, 2024 Lace Partners’ Report & Neocase experience: Cross-view of HR Shared Services trends in 2024 Lace Partners & Neocase: Double Expertise for a Single Perspective.](https://blog.neocasesoftware.com/lace-partners-report-neocase-experience?hsLang=en)

##### [![Revolutionizing HR Management: AXA Belgium's Success Story with Neocase](https://blog.neocasesoftware.com/hs-fs/hubfs/custom-video-thumbnails/Axa%20Belgium-customer-success-story-video-vignette-EN%20(2).png?width=618&name=Axa%20Belgium-customer-success-story-video-vignette-EN%20(2).png) July 30, 2024 Revolutionizing HR Management: AXA Belgium's Success Story with Neocase Today, we're thrilled to showcase the incredible transformation at AXA Belgium through our cutting-edge HR solutions. In this blog post, we’ll\[...\]](https://blog.neocasesoftware.com/revolutionizing-hr-management-axa-belgium-success-story-with-neocase?hsLang=en)

##### [![Transforming HR Employee Support at The Access Group with Neocase](https://blog.neocasesoftware.com/hs-fs/hubfs/The%20Access%20Group-customer-success-story-vignette-EN.png?width=618&name=The%20Access%20Group-customer-success-story-vignette-EN.png) June 18, 2024 Transforming HR Employee Support at The Access Group with Neocase At The Access Group, ensuring employees receive exceptional support is a top priority. To achieve this, Neocase, internally known as Access Assist,\[...\]](https://blog.neocasesoftware.com/transforming-hr-employee-support-at-the-access-group-with-neocase?hsLang=en)

##### [![Customer Success Story Framatome](https://blog.neocasesoftware.com/hs-fs/hubfs/Framatome-customer-success-story-banner-EN.png?width=618&name=Framatome-customer-success-story-banner-EN.png) May 31, 2024 Client Testimonial: Framatome's Transformative Journey with Neocase This blog post is based on the testimonial of Dominique Giljean, HR Operational Excellence, Digital Transformation & HRIS Director, during the User\[...\]](https://blog.neocasesoftware.com/client-testimonial-framatome-transformative-journey-with-neocase?hsLang=en)

##### [![Workplace Health and Safety: Optimize Your Overall Risk Management](https://blog.neocasesoftware.com/hs-fs/hubfs/vignette-blog-health-and-safety.png?width=618&name=vignette-blog-health-and-safety.png) May 30, 2024 Workplace Health and Safety: Optimize Your Overall Risk Management The Critical Importance of Workplace Safety Among the many responsibilities of Human Resources (HR) departments, managing workplace safety is\[...\]](https://blog.neocasesoftware.com/workplace-health-and-safety-optimize-your-overall-risk-management?hsLang=en)

##### [![Artificial Intelligence and HR Application: How Neocase Combines Innovation and Caution](https://blog.neocasesoftware.com/hs-fs/hubfs/vignette-blog-IA-innovation-and-caution.png?width=618&name=vignette-blog-IA-innovation-and-caution.png) April 10, 2024 Artificial Intelligence and HR Application: How Neocase Combines Innovation and Caution Artificial intelligence (AI) is a groundbreaking innovation that's changing the game. You've probably noticed AI's impact: it's transforming society\[...\]](https://blog.neocasesoftware.com/artificial-intelligence-and-hr-application-how-neocase-combines-innovation-and-caution?hsLang=en)

##### [![AXA Partners' HR Digital Transformation with Neocase: Challenges, Solutions, and Progress](https://blog.neocasesoftware.com/hs-fs/hubfs/Axa-customer-success-story-banner-vignette.png?width=618&name=Axa-customer-success-story-banner-vignette.png) March 15, 2024 AXA Partners' HR Digital Transformation with Neocase: Challenges, Solutions, and Progress](https://blog.neocasesoftware.com/axa-partners-hr-digital-transformation-with-neocase-challenges-solutions-and-progress?hsLang=en)

##### [![Shaping Tomorrow's Workforce: Unleashing HR Innovation in the European Industrial Sector](https://blog.neocasesoftware.com/hs-fs/hubfs/vignette-blog-dosser-manufacturing%20(1).png?width=618&name=vignette-blog-dosser-manufacturing%20(1).png) February 23, 2024 Shaping Tomorrow's Workforce: Unleashing HR Innovation in the European Industrial Sector In the ever-evolving European industrial landscape, the challenges faced by companies in sectors such as nuclear, hydrogen, and energy transition are\[...\]](https://blog.neocasesoftware.com/unleashing-hr-innovation-in-the-european-industrial-sector?hsLang=en)

##### [![Empowering People Operations: Fosway's Insights on AI Transformation with Neocase.ai](https://blog.neocasesoftware.com/hs-fs/hubfs/vignette-blog-post-fosway_02-2024.png?width=618&name=vignette-blog-post-fosway_02-2024.png) February 21, 2024 Empowering People Operations: Fosway's Insights on AI Transformation with Neocase.ai In the ever-evolving landscape of People Operations, the challenges imposed by economic uncertainties have become more pronounced than ever. The\[...\]](https://blog.neocasesoftware.com/empowering-people-operations-fosways-insights-on-ai-transformation-with-neocase.ai?hsLang=en)

##### [![Optimizing Multichannel Management of Employee Requests: From Puzzle to Cornerstone](https://blog.neocasesoftware.com/hs-fs/hubfs/vignette-blog-post-product-updates-traitement-automatique-des-docs%20(4).png?width=618&name=vignette-blog-post-product-updates-traitement-automatique-des-docs%20(4).png) February 15, 2024 Optimizing Multichannel Management of Employee Requests: From Puzzle to Cornerstone Inherited from customer relationship marketing techniques, multichannel management of HR requests poses a puzzle for any business, regardless of size\[...\]](https://blog.neocasesoftware.com/optimizing-multichannel-management-of-employee-requests-from-puzzle-to-cornerstone?hsLang=en)

##### [![Unleashing the Power of Natural Language Search in Human Resources](https://blog.neocasesoftware.com/hs-fs/hubfs/Unleashing%20the%20Power%20of%20Natural%20Language%20Search%20in%20Human%20Resources.png?width=618&name=Unleashing%20the%20Power%20of%20Natural%20Language%20Search%20in%20Human%20Resources.png) February 05, 2024 Unleashing the Power of Natural Language Search in Human Resources A Game-Changer for Employee Experience In the fast-paced world of today, with AI changing the game, innovations continue to redefine the way we\[...\]](https://blog.neocasesoftware.com/natural-language-search-in-human-resources?hsLang=en)

##### [![Revolutionizing HR Request Management: Neocase's Generative AI Unveiled](https://blog.neocasesoftware.com/hs-fs/hubfs/vignette-blog-HR-request-management-with-AI.png?width=618&name=vignette-blog-HR-request-management-with-AI.png) January 29, 2024 Revolutionizing HR Request Management: Neocase's Generative AI Unveiled In the fast-paced world of Human Resources, managing requests efficiently is paramount for both employees and HR teams. Dive into Neocase's\[...\]](https://blog.neocasesoftware.com/revolutionizing-hr-request-management-neocases-generative-ai-unveiled?hsLang=en)

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