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We'd like to share some BIG NEWS with you - our investors have provided us with 6 million euros in additional funding for our R&D initiatives and[...]
Businesses are talking about getting back to business. And many governments are issuing inconsistent and conflicting guidelines. We're in uncharted[...]
Have you noticed how big virtual meetings are a lot like high school dances? Everybody shows up, but not everyone gets out on the dance floor. Here[...]
"There are exceptions to every rule." "Rules are created for the 80%." "Solving for the other 20% is the real challenge." "Some employees can't work[...]
Increasing employee engagement is a challenge during normal times. COVID-19 with shelter-in-place policies have many employees working remotely for[...]
Professional services employees can have high expectations for HR service delivery. We're talking about architects, engineers, attorneys and business[...]
HR Service Management is a challenging business. And each major industry has certain characteristics that exacerbate the challenge. This article[...]
Enterprise employee onboarding faces an inherent challenge that small and medium businesses don’t. Overcoming that challenge is crucial to securing[...]
Have you ever called your Internet Service Provider (ISP) because your WiFi didn’t work? Remember how the service rep asked you a few questions, then[...]
What is HR Case Management, and what makes it different from other case management solutions, like the ones used by IT and customer service help desk[...]
Last week, I was fortunate to attend Microsoft Inspire, the company's flagship event where partners and employees from around the world spend a week[...]
Human resources professionals should be engaged with managing people – not documents
According to Gartner, "Over 70% of finance organizations have reported using or piloting Robotic Process Automation (RPA). Adoption levels are also[...]
The 25th Annual HR Shared Services Summit was recently held in Chicago. I was privileged to moderate four group discussions about the use of bots in[...]
As anyone who’s ever been hired by a company knows, managing human resources is a document-intensive process.