--- title: Neocase Blog | Learn more about Service Delivery (6) description: Learn more about Service Delivery on the Neocase Software Blog (6) --- [![Neocase BY Sopra HR-07](https://blog.neocasesoftware.com/hubfs/Neocase%20BY%20Sopra%20HR-07.png) ![Neocase BY Sopra HR-07](https://blog.neocasesoftware.com/hubfs/Neocase%20BY%20Sopra%20HR-07.png)](https://www.neocasesoftware.com) - Product - [![](https://neocasesoftware.com/wp-content/uploads/2024/08/file-text-icon.svg)Solutions](https://www.neocasesoftware.com/hr-solutions/) - [Neocase HR](https://www.neocasesoftware.com/hr-solutions/neocase-hr-solution) - [Neocase HR Ready](https://www.neocasesoftware.com/hr-solutions/neocase-hr-ready-solution) - [Neocase Employee Journey](https://www.neocasesoftware.com/hr-solutions/neocase-employee-journey) - [Neocase Employee Relations](https://www.neocasesoftware.com/hr-solutions/neocase-employee-relations) - [![](https://neocasesoftware.com/wp-content/uploads/2024/08/grid-icon.svg)Modules](https://www.neocasesoftware.com/hris-modules) - 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(1)](https://blog.neocasesoftware.com/tag/what-is?hsLang=en) - [Workday connector (1)](https://blog.neocasesoftware.com/tag/workday-connector?hsLang=en) See all ##### [![](https://blog.neocasesoftware.com/hs-fs/hubfs/Resource%20Page_Featured%20Images.png?width=618&name=Resource%20Page_Featured%20Images.png) March 27, 2023 The Top Challenges for HR Working in Professional Services If you're trying to improve the culture at your workplace, you always need to get a handle on the way you manage employee relations.](https://blog.neocasesoftware.com/top-hr-challenges-in-professional-services?hsLang=en) ##### [![HR best practices for addressing employee questions - The Fosway podcast - Episode 3](https://blog.neocasesoftware.com/hs-fs/hubfs/vignette-podcast-Fosway-employee%20request-Neocase%20-%20ep3.png?width=618&name=vignette-podcast-Fosway-employee%20request-Neocase%20-%20ep3.png) March 09, 2023 HR best practices for addressing employee questions - The Fosway podcast - Episode 3 This article is based on our latest podcast 👇](https://blog.neocasesoftware.com/hr-best-practices-for-addressing-employee-questions-fosway-podcast-episode-3?hsLang=en) ##### [![Can a generic document solution be adapted to an HR document and what are its challenges? - The Fosway podcast - episode 2](https://blog.neocasesoftware.com/hs-fs/hubfs/vignette-podcast-Fosway-employee-journey-Neocase-1.png?width=618&name=vignette-podcast-Fosway-employee-journey-Neocase-1.png) February 23, 2023 Can a generic document solution be adapted to an HR document and what are its challenges? - The Fosway podcast - episode 2 This article is based on our latest podcast 👇](https://blog.neocasesoftware.com/can-a-generic-document-solution-be-adapted-to-an-hr-document-and-what-are-its-challenges-fosway-podcast-episode-2?hsLang=en) ##### [![The most important topics to focus on to improve the Employee Journey](https://blog.neocasesoftware.com/hs-fs/hubfs/vignette-podcast-Fosway-employee-journey-Neocase-1%20(4).png?width=618&name=vignette-podcast-Fosway-employee-journey-Neocase-1%20(4).png) February 08, 2023 The most important topics to focus on to improve the Employee Journey - The Fosway podcast - Episode 1 This article is based on our latest podcast 👇 In this Fosway Analysis Podcast Series, we had the pleasure of interviewing Sven Elbert, Senior\[...\]](https://blog.neocasesoftware.com/the-most-important-topics-to-focus-on-to-improve-the-employee-journey?hsLang=en) ##### [![How to Solve Today’s Top Hiring Challenges in Manufacturing](https://blog.neocasesoftware.com/hs-fs/hubfs/How%20to%20Solve%20Today%E2%80%99s%20Top%20Hiring%20Challenges%20in%20Manufacturing.jpg?width=618&name=How%20to%20Solve%20Today%E2%80%99s%20Top%20Hiring%20Challenges%20in%20Manufacturing.jpg) November 16, 2022 How to Solve Today’s Top Hiring Challenges in Manufacturing As of May 2022, the manufacturing sectors employ 12.77 million workers. With this said, employment in the manufacturing industry has a tremendous\[...\]](https://blog.neocasesoftware.com/how-to-solve-todays-top-hiring-challenges-in-manufacturing?hsLang=en) ##### [![](https://blog.neocasesoftware.com/hs-fs/hubfs/featured_image_press-release-fosway-EN-10-2022.png?width=618&name=featured_image_press-release-fosway-EN-10-2022.png) September 26, 2022 Neocase ranked as Core Leader in 2022 by Fosway Group The Fosway 9-Grid™ for Cloud HR provides a framework of the HR software market. It brings together in a single model the best HR Cloud solutions\[...\]](https://blog.neocasesoftware.com/neocase-ranked-as-core-leader-in-2022-by-fosway-group?hsLang=en) ##### [![5 Key Elements of the Employee Journey](https://blog.neocasesoftware.com/hs-fs/hubfs/Employee%20Journey%20Mapping%20Template%20(1).png?width=618&name=Employee%20Journey%20Mapping%20Template%20(1).png) August 29, 2022 5 Key Elements of Employee Journey Mapping (Infographic) Mapping the Employee Journey Mapping the Employee Journey has a number of benefits, and should be at the beginning of your process when building a\[...\]](https://blog.neocasesoftware.com/5-key-elements-employee-journey-infographic?hsLang=en) ##### [![](https://blog.neocasesoftware.com/hs-fs/hubfs/vignette-blog-post-fosway_07-2022.png?width=618&name=vignette-blog-post-fosway_07-2022.png) July 21, 2022 How to fix your Cloud HR Suite . . . if it does not deliver a world-class employee experience What if your Cloud HR suite lacks a world-class Employee Experience (EX)? Replacing it is not usually an option, because it is an expensive and\[...\]](https://blog.neocasesoftware.com/how-to-fix-your-cloud-hr-suite?hsLang=en) ##### [![Employee Journey Mapping Template](https://blog.neocasesoftware.com/hs-fs/hubfs/Employee%20Journey%20Mapping%20Template.png?width=618&name=Employee%20Journey%20Mapping%20Template.png) May 09, 2022 How to Build an Employee Journey Map (With Template) About the Employee Journey Mapping Template An employee journey map is a visual overview of how your employee interacts with your organization, it's\[...\]](https://blog.neocasesoftware.com/build-employee-journey-map-template?hsLang=en) ##### [![3 ways to use SLAs in your HR department](https://blog.neocasesoftware.com/hs-fs/hubfs/vignette-blog-post-SLAs%20-%20EN.png?width=618&name=vignette-blog-post-SLAs%20-%20EN.png) March 09, 2022 3 Ways to Use SLAs in Your HR Department Service-level agreements (SLAs) are a valuable tool for HR departments. They can help set clear expectations, enhance accountability, and improve the\[...\]](https://blog.neocasesoftware.com/3-ways-to-use-slas-in-your-hr-department?hsLang=en) ##### [![3 tips for improving the Employee Experience](https://blog.neocasesoftware.com/hs-fs/hubfs/vignette-blog-post-3-tips%20-%20employee%20-experience%20-EN.png?width=618&name=vignette-blog-post-3-tips%20-%20employee%20-experience%20-EN.png) January 18, 2022 3 Tips for Improving the Employee Experience The employee experience is key to the success of your individual employees and your organization as a whole. Keep reading to learn more about\[...\]](https://blog.neocasesoftware.com/3-tips-for-improving-the-employee-experience?hsLang=en) ##### [![Become and HR Hero : Maximize Employee Efficiency with a Knowledge Base](https://blog.neocasesoftware.com/hs-fs/hubfs/vignette-blog-post-knowledge-base%20-%20became-super-hero-EN.png?width=618&name=vignette-blog-post-knowledge-base%20-%20became-super-hero-EN.png) January 16, 2022 Become an HR Hero: Maximize Employee Efficiency With a Knowledge Base Maybe you’ve heard of other companies implementing an HR knowledge base (KB), and you’re wondering whether this would be a smart move for your team.\[...\]](https://blog.neocasesoftware.com/become-an-hr-hero-maximize-employee-efficiency-with-a-knowledge-base?hsLang=en) ##### [![](https://blog.neocasesoftware.com/hs-fs/hubfs/Gartner_logo.svg.png?width=618&name=Gartner_logo.svg.png) December 30, 2021 Neocase mentioned as a Representative Vendor in the 2021 Gartner® Market Guide for Integrated HR Service Management Solutions Report Neocase mentioned as a Representative Vendor in the 2021 Gartner® Market Guide for Integrated HR Service Management Solutions Report Auburndale, MA:](https://blog.neocasesoftware.com/neocase-mentioned-as-a-representative-vendor-in-the-2021-gartner-market-guide-for-integrated-hr-service-management-solutions-report?hsLang=en) ##### [![Employee back at work with mask on chair](https://blog.neocasesoftware.com/hs-fs/hubfs/SBM%20Blogs/Blog%20%231%203%20Key%20Considerations%20to%20Help%20Employers%20Return%20to%20the%20Office%20Safely-1.jpg?width=618&name=Blog%20%231%203%20Key%20Considerations%20to%20Help%20Employers%20Return%20to%20the%20Office%20Safely-1.jpg) December 22, 2021 3 Key Considerations to Help Employers Return to the Office Safely After many months of unique challenges related to the global pandemic, employers are navigating how best to return to a new normal in their office\[...\]](https://blog.neocasesoftware.com/3-key-considerations-help-employers-return-office-safely?hsLang=en) ##### [![](https://www.neocasesoftware.com/wp-content/uploads/2021/10/2021-Fosway-9-Grid-Cloud-HR-003-300x225.jpg) October 18, 2021 Neocase confirmed as Core Challenger in EMEA by Fosway Group The Fosway 9-Grid™ for Cloud HR provides a clear understanding of the European Cloud HR market. 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