Lace Partners’ Report & Neocase experience: Cross-view of HR Shared Services trends in 2024

Lace Partners & Neocase: Double Expertise for a Single Perspective.

Transforming HR Employee Support at The Access Group with Neocase

At The Access Group, ensuring employees receive exceptional support is a top priority. To achieve this, Neocase, internally known as Access Assist,[...]

Artificial Intelligence and HR Application: How Neocase Combines Innovation and Caution

Artificial intelligence (AI) is a groundbreaking innovation that's changing the game. You've probably noticed AI's impact: it's transforming society[...]

AXA Partners' HR Digital Transformation with Neocase: Challenges, Solutions, and Progress

Revolutionizing HR Request Management: Neocase's Generative AI Unveiled

In the fast-paced world of Human Resources, managing requests efficiently is paramount for both employees and HR teams. Dive into Neocase's[...]

Optimising HR Operations and Elevating Employee Experience through Accelerated HR Service Delivery

Fosway research shows that 60% of European organisations recognise the importance of HR Service Delivery in disrupting and streamlining their HR[...]

HR Case Management Software Evaluation: Know the Basics

As businesses grow, so do their HR needs. One of the most critical components of HR management is case management, which involves tracking and[...]

The Power of a Software Evaluation Checklist

Why You Need a Checklist When Researching Case Management Software As human resource professionals, we understand the importance of efficiency and[...]

HR best practices for addressing employee questions - The Fosway podcast - Episode 3

This article is based on our latest podcast 👇

Trinity Health finds Success with our HR Service Delivery Platform

Trinity Health Lowers HR Costs and Improves Employee Experience Trinity Health is one of the largest Catholic health care institutions in the United[...]

Introducing New Skills into Neocase HR: Drag and Drop for Agents

This new feature will make you say, "Cool!" Let's take a quick tour of Drag & Drop for Agents and see how it works. Our new drag and drop feature[...]

Introducing Article Suggestion for a Smart Employee Experience

Limit Case Creation with our new feature: Article Suggestion Wondering how you can cut down on case creation? Neocase HR version 16 has the solution.[...]

What is HR Case Management?

What is HR Case Management, and what makes it different from other case management solutions, like the ones used by IT and customer service help desk[...]

Is Your HR Ready for Machine Learning?

The 25th Annual HR Shared Services Summit was recently held in Chicago. I was privileged to moderate four group discussions about the use of bots in[...]

What is HR Case Management?

According to Gartner, “by 2020, 65% of organizations with more than 5,000 workers will commit to deploying integrated HR service delivery tools to[...]