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case management

HR Case Management Software Evaluation: Know the Basics
HR Case Management Software Evaluation: Know the Basics

As businesses grow, so do their HR needs. One of the most critical components of HR management is case management, which involves tracking and[...]

The Power of a Software Evaluation Checklist

Why You Need a Checklist When Researching Case Management Software As human resource professionals, we understand the importance of efficiency and[...]

HR best practices for addressing employee questions - The Fosway podcast - Episode 3
HR best practices for addressing employee questions - The Fosway podcast - Episode 3

This article is based on our latest podcast 👇

HR Success Story -How Trinity Health Lowered Costs & Improved Employee Experience
Trinity Health finds Success with our HR Service Delivery Platform

Trinity Health Lowers HR Costs and Improves Employee Experience Trinity Health is one of the largest Catholic health care institutions in the United[...]

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Introducing New Skills into Neocase HR: Drag and Drop for Agents

This new feature will make you say, "Cool!" Let's take a quick tour of Drag & Drop for Agents and see how it works. Our new drag and drop feature[...]

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Introducing Article Suggestion for a Smart Employee Experience

Limit Case Creation with our new feature: Article Suggestion Wondering how you can cut down on case creation? Neocase HR version 16 has the solution.[...]

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What is HR Case Management?

What is HR Case Management, and what makes it different from other case management solutions, like the ones used by IT and customer service help desk[...]

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Is Your HR Ready for Machine Learning?

The 25th Annual HR Shared Services Summit was recently held in Chicago. I was privileged to moderate four group discussions about the use of bots in[...]

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What is HR Case Management?

According to Gartner, “by 2020, 65% of organizations with more than 5,000 workers will commit to deploying integrated HR service delivery tools to[...]

When is a Case Form like a Chameleon?

Question: When is a case form like a chameleon? Answer: When its appearance changes to fit the process its managing. Different HR Processes require[...]

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9 Key Features in an HR Case Management System

Marshall McLuhan once said, “We become what we behold. We shape our tools, and thereafter our tools shape us.” While the great intellectual may not[...]

The Big Lie about Multi-tasking

Some people say they can get more done when they multi-task. But the truth is, they can’t. Health.com claims in 12 Reasons to Stop Multitasking Now![...]

How colors can make you more productive

I started driving in 1978 after my second attempt at the New York State driver’s exam. Nobody passes on their first attempt – you can look it up.[...]

Happy Customers with Automated Case Management via HR Service Delivery

Doing more with less; frequently that’s the case today in many companies as competition increases and profits are squeezed – so infrastructure and[...]

Collaborative Case Management – The Right Resource for Rapid Resolution

A great many people over the course of their careers have had cause to speak with human resources about issues and challenges with colleagues and[...]