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hr service delivery posts

When your HR service center speaks, do your customers hear what you say?

For customer service to be good, communication must be clear. And it’s only clear, if the customer says it is.

HR Business Intelligence – Leverage Analysis Tools & Reports for Optimal Services Delivery

In general, Business Intelligence refers to the tools and systems that play a key role in the strategic planning process of an organization.

Neocase HR V14 – New Resources for Human Resources Shared Services Delivery

New Document Management & Enhanced Dashboard/Reports Modules Add to HR Solution

Proactive SLA Management for Optimal HR Service Delivery

In the past few years, human resources departments have begun integrating service level agreements into their shared services centers as part of[...]

Automated HR Email Management for Higher Quality, Consistent & Timely Communications

The most popular form of non-business communication today (at least in the UK) is the text message, (preferred more than face-to-face contact[...]

HR Anywhere You Are – Neocase HR in the Cloud

Cloud computing or “the Cloud” has become the technology du jour – and while still at an early stage – it is very much in demand.

Neocase HR – Integrated, Scalable & Flexible – Oh, My!

Like the employees they assist, human resources solutions are multi-faceted systems designed to aid both the company and its employees – to operate[...]

Optimal HR Processes – Tools & Best Practices – a Primer

Human Resources processes, policies and procedures vary by organization; to implement an optimal solution – a clear plan needs to be thought through[...]

Personalized HR Portals – Engaging Employees for a Better Work Environment

In New Jersey, there are no self-service petroleum stations as a law passed in 1949 prohibits them; primarily over concerns at the time of the safety[...]

Mapping Tools & Dashboard Displays – Driving HR Forward

High-Performance End-to-End Business Process Management

Human Resources – Tools to Keep Employees (Happy)

There’s an old saying, “people don’t quit their jobs; they quit their bosses.”

Strategic Human Resources – Helping Shape Today’s Businesses

The role of HR today goes way beyond the tactical administrative-based functions of the past.

Engaging Employees – Keep Knowledge & Experience from Walking out the Door

Only a couple of generations ago, a great many people spent their entire careers with one company.