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Technology vendors can easily fall into a “control” mindset. Here's what it is, and how it happens...
This past May, IQPC surveyed the attendees at of their 21st HR Shared Services & Outsourcing Summit in Chicago. The survey asked questions about the[...]
“If you can’t measure it, you can’t improve it.”
In 1624, English poet John Donne wrote “No man is an island.” If Donne wrote that today, it might be “No person is an Island.” But that’s not the[...]
Two years ago, Harvard Business Review published an article written by Ram Charan, the world-renowned business adviser.
On July 15 of this year, CNN reported that the Global X Robotics and Artificial Intelligence ETF (BOTZ) is up 30 percent this year. That’s big,[...]
These days, every company seems to want to deliver a better employee experience. But the challenge for many is where to begin.
In the Business to Business (B2B) software practice, our goal is to create a product that brings measurable value to our customers. And once that[...]
Ah, yes – it’s vacation season for many countries in the northern hemisphere. That means leaving work behind, and heading for the hills, seashore or[...]
According to the 2016-2017 Sierra Cedar HR Systems Survey results, “business process improvement continues to be the number one area in which[...]
We’re out at HR Tech World in San Francisco this week. While the show is about technology, it’s more about strategies and tactics for improving the[...]
The Sierra-Cedar 2017–2018 HR Systems Survey is available here until July 1, 2017. If you haven’t already participated, here are five good reasons[...]
How often do you ask a person for something, and they come back with something that is different from what you had in mind? This isn’t a blog post[...]
Sometimes you have a customer experience that feels so good, you want to tell other people about it. So here goes...
It drives me crazy when a front-line employee can solve a problem, but can't. They can because they see the problem, they see the cause, and[...]