Your details are 100% safe
Any discussion about employee Self-service Portals is bound to focus on maximizing Tier Zero Resolution and creating a “consumer-grade” employee[...]
Every company wants to deliver a better employee experience. According to Matthew Wride, the employee experience is “The Employee Experience is the[...]
It’s conference season in the world of HR Technology. There was Workday Rising, and HR Tech, and this week it’s IQPC HR Shared Services Summit in[...]
Tier-zero resolution (TZR, if you’re into acronyms) was, and in many respects still is the Holy Grail of HR Service Delivery. An instance of TZR[...]
During the course of employment, employees are frequently required to sign documentation. It begins with the job offer (signing the employment[...]
Day 2 at the HR Tech Expo. The Product Expo at HR Tech reminds me of Times Square in New York. There are vendors everywhere you look; one after the[...]
On this the eve of the 2016 HR Technology Conference and Exposition, I thought it would be interesting to see what types of HR technologies will[...]
Here are four frightening facts about HR documentation: According to PricewaterhouseCoopers, finding a lost document will cost a company $122 on[...]
There have been many conversations over the years with service center leaders about their Service Level Agreements (SLA ’a). The specific point in[...]
People do something for one of two reasons: They have to do it, or they want to do it. There's an organization that locks the door to the area where[...]
"If you don't know where you're going, you might end up someplace else." When baseball Hall of Fame catcher Yogi Berra first offered that sagacious[...]
A common challenge for service centers is effectively and efficiently assigning inbound requests, so that the requests are closed in a timely manner,[...]
The 3 Mistakes described here have been selected from a lengthier catalogue of errors recently published by SSON News: Top 10 Mistakes When[...]
When I arrived at the Atlanta airport for a flight to Portland, Maine, I realized I hadn’t checked in and didn’t have my boarding pass. Normally,[...]
This past weekend, my wife and I drove to a wedding at a resort in the mountains of western Maine. Before we left, I entered the hotel name into the[...]
Solutions
Modules
Services
Pricing
Our integrations
Microsoft Teams
Workday
Dayforce
Access
Cegid
e-Signature Solutions
Other Solutions
Sopra HR 4YOU
SAP SuccessFactors
ADP
Oracle HCM
Success Stories
Use Cases
Blog
Resources Center
Contact us
About Neocase
Career
Our CSR Commitments
Our Partners
Français
English
