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hr service delivery posts

As Water Sustains Life – HR Shared Services Help Ensure the Healthy Flow of Information

There are a few basic necessities to sustaining a healthy life – food and water of course being two of these. The same principle can be applied to[...]

HR Shared Services – for Better Recruiting & Hiring Processes

HR Shared Services Solutions have been a boon to the onboarding process for human resources professionals and managers. But what about assisting in[...]

The Big Lie about Multi-tasking

Some people say they can get more done when they multi-task. But the truth is, they can’t. Health.com claims in 12 Reasons to Stop Multitasking Now![...]

How can the HR Service Center contribute to open communication throughout the organization?

"Employees want their voices to be heard; they want to engage. It’s up to the leadership team and HR to create an engaging culture." That's according[...]

Employee Engagement & Retention Best Practices – Learning from ‘Office Space’

Finding and keeping great talent is a never-ending task. Keeping your finger on the pulse of your workforce takes time and effort, but it is a wise[...]

Workforce Happiness – Why Employers Need to Care

Morale is an effective barometer of your organization’s overall health. Dissatisfied employees - those who complain about and berate the firm, its[...]

How colors can make you more productive

I started driving in 1978 after my second attempt at the New York State driver’s exam. Nobody passes on their first attempt – you can look it up.[...]

Happy Customers with Automated Case Management via HR Service Delivery

Doing more with less; frequently that’s the case today in many companies as competition increases and profits are squeezed – so infrastructure and[...]

HR Service Delivery – Dancing with Technology…

Some say that one of the keys to life is not to walk, and certainly not to trip through it – but to dance. Listen to the beat, get into the groove,[...]

9.12 million reasons why HR organizations smiled in 2015

Human Resource organizations have it tough, because they have to do a lot of stuff. Strategic stuff, like staffing and succession planning,[...]

HR Service Delivery – Let it be Your Teddy Bear…

From the time we’re young, we’re all looking for a sense of security and comfort – at first from home and family. As we get older and start spending[...]

Full Speed Ahead with Shared Services…

One of the bottle necks in your organization maybe it’s administrative functions in human resources.

Keeping in Mind - Customer Service needn’t be a ‘Horror Show’…

Ah, the old classics of the scary-movie genre – Frankenstein, Dracula, and the Wolf-Man – times were simpler then without digital technology and CGI.

Don’t invent ways for your HR Shared Service Center to improve the employee experience. Here’s why…

For years, organizations have understood the value of delivering a great customer experience. The reasoning is quite simple: Treat customers well at[...]

Is your HR service center meeting its SLA’s?

A client once told me that 20% of the calls to their HR service center were employees inquiring about the status of a recently-submitted case. That’s[...]