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    knowledge base

    Transforming HR Employee Support at The Access Group with Neocase
    Transforming HR Employee Support at The Access Group with Neocase

    At The Access Group, ensuring employees receive exceptional support is a top priority. To achieve this, Neocase, internally known as Access Assist,[...]

    18
    Jun
    Artificial Intelligence and HR Application: How Neocase Combines Innovation and Caution
    Artificial Intelligence and HR Application: How Neocase Combines Innovation and Caution

    Artificial intelligence (AI) is a groundbreaking innovation that's changing the game. You've probably noticed AI's impact: it's transforming society[...]

    10
    Apr
    HR Knowledge Base & AI: Disruption Unleashed!
    HR Knowledge Base & AI: Disruption Unleashed!

    Adding an AI-powered HR knowledge base can transform your operations. Boost efficiency, cut administrative work, provide quick help to employees, and[...]

    12
    Dec
    Optimising HR Operations and Elevating Employee Experience through Accelerated HR Service Delivery
    Optimising HR Operations and Elevating Employee Experience through Accelerated HR Service Delivery

    Fosway research shows that 60% of European organisations recognise the importance of HR Service Delivery in disrupting and streamlining their HR[...]

    02
    Oct
    HR best practices for addressing employee questions - The Fosway podcast - Episode 3
    HR best practices for addressing employee questions - The Fosway podcast - Episode 3

    This article is based on our latest podcast 👇

    09
    Mar
    Become and HR Hero : Maximize Employee Efficiency with a Knowledge Base
    Become an HR Hero: Maximize Employee Efficiency With a Knowledge Base

    Maybe you’ve heard of other companies implementing an HR knowledge base (KB), and you’re wondering whether this would be a smart move for your team.[...]

    16
    Jan
    HR Productivity: New Features for HR Agents

    Discover 3 new features to increase data confidentiality, improve permissions and enhance your Workday connector! Extended "Groups of Organization"[...]

    01
    Jun
    Increase the quality of work of your HR agents

    Discover 2 new features to increase the quality of work of your HR agents and to personalize new Knowledge Base pages! Hide time spent on an HR case[...]

    01
    May
    HR Surveys for the Employee Experience
    5 HR Surveys to Gain Insights on Employee Experience

    Use Surveys in HR to Gain Insights on Employees 💡 Surveys can help you gauge your employees and make important discoveries on your organization's[...]

    05
    Jan
    HR Success Story -How Trinity Health Lowered Costs & Improved Employee Experience
    Trinity Health finds Success with our HR Service Delivery Platform

    Trinity Health Lowers HR Costs and Improves Employee Experience Trinity Health is one of the largest Catholic health care institutions in the United[...]

    19
    Nov
    article-suggestion-neocase-hr
    Introducing Article Suggestion for a Smart Employee Experience

    Limit Case Creation with our new feature: Article Suggestion Wondering how you can cut down on case creation? Neocase HR version 16 has the solution.[...]

    13
    Jul
    glenn-carstens-peters-npxXWgQ33ZQ-unsplash
    What is an HR Knowledge base?

    Have you ever called your Internet Service Provider (ISP) because your WiFi didn’t work? Remember how the service rep asked you a few questions, then[...]

    26
    Aug
    library-organize-knowledge-base
    A Less Painful Approach to Building an HR Knowledge base

    So, you’ve decided to stand up an HR Service Delivery solution with case management, HR knowledge base and a self-service portal. But there’s one[...]

    30
    Jan
    Closing-the-Content-Gap
    How to Build an HR Knowledge Base

    So, you’ve decided to stand up an HR Service Delivery solution with case management, HR knowledge base and a self-service portal. But there’s one[...]

    20
    Mar
    consumer-grade
    3 Steps to a Consumer-grade HR Knowledge base

    If HR wants its customers to get excited about the experiences they deliver, they can start by viewing their customers as consumers instead of[...]

    06
    Mar

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