Loading...

Book a demo now

And see it in action

Your details are 100% safe

  • We will endeavor to get back to you within 24 hours and will schedule a demo based on availability

  • The demo will be provided remotely to you and will last approximately 60 minutes

×

Service delivery news

Browse by topic

See all

knowledge base

NeoSMART HR: the HR knowledge base powered by AI that understands your employees
December 04, 2024
NeoSMART HR: the HR knowledge base powered by AI that understands your employees

For over 15 years, the Neocase solution has offered an HR knowledge base for employees, accessible via a self-service portal from a laptop, mobile[...]
Transforming HR Employee Support at The Access Group with Neocase
June 18, 2024
Transforming HR Employee Support at The Access Group with Neocase

At The Access Group, ensuring employees receive exceptional support is a top priority. To achieve this, Neocase, internally known as Access Assist,[...]
Artificial Intelligence and HR Application: How Neocase Combines Innovation and Caution
April 10, 2024
Artificial Intelligence and HR Application: How Neocase Combines Innovation and Caution

Artificial intelligence (AI) is a groundbreaking innovation that's changing the game. You've probably noticed AI's impact: it's transforming society[...]
HR Knowledge Base & AI: Disruption Unleashed!
December 12, 2023
HR Knowledge Base & AI: Disruption Unleashed!

Adding an AI-powered HR knowledge base can transform your operations. Boost efficiency, cut administrative work, provide quick help to employees, and[...]
Optimising HR Operations and Elevating Employee Experience through Accelerated HR Service Delivery
October 02, 2023
Optimising HR Operations and Elevating Employee Experience through Accelerated HR Service Delivery

Fosway research shows that 60% of European organisations recognise the importance of HR Service Delivery in disrupting and streamlining their HR[...]
HR best practices for addressing employee questions - The Fosway podcast - Episode 3
March 09, 2023
HR best practices for addressing employee questions - The Fosway podcast - Episode 3

This article is based on our latest podcast 👇
Become and HR Hero : Maximize Employee Efficiency with a Knowledge Base
January 16, 2022
Become an HR Hero: Maximize Employee Efficiency With a Knowledge Base

Maybe you’ve heard of other companies implementing an HR knowledge base (KB), and you’re wondering whether this would be a smart move for your team.[...]
June 01, 2021
HR Productivity: New Features for HR Agents

Discover 3 new features to increase data confidentiality, improve permissions and enhance your Workday connector! Extended "Groups of Organization"[...]
May 01, 2021
Increase the quality of work of your HR agents

Discover 2 new features to increase the quality of work of your HR agents and to personalize new Knowledge Base pages! Hide time spent on an HR case[...]
HR Surveys for the Employee Experience
January 05, 2021
5 HR Surveys to Gain Insights on Employee Experience

Use Surveys in HR to Gain Insights on Employees 💡 Surveys can help you gauge your employees and make important discoveries on your organization's[...]
HR Success Story -How Trinity Health Lowered Costs & Improved Employee Experience
November 19, 2020
Trinity Health finds Success with our HR Service Delivery Platform

Trinity Health Lowers HR Costs and Improves Employee Experience Trinity Health is one of the largest Catholic health care institutions in the United[...]
article-suggestion-neocase-hr
July 13, 2020
Introducing Article Suggestion for a Smart Employee Experience

Limit Case Creation with our new feature: Article Suggestion Wondering how you can cut down on case creation? Neocase HR version 16 has the solution.[...]
glenn-carstens-peters-npxXWgQ33ZQ-unsplash
August 26, 2019
What is an HR Knowledge base?

Have you ever called your Internet Service Provider (ISP) because your WiFi didn’t work? Remember how the service rep asked you a few questions, then[...]
library-organize-knowledge-base
January 30, 2018
A Less Painful Approach to Building an HR Knowledge base

So, you’ve decided to stand up an HR Service Delivery solution with case management, HR knowledge base and a self-service portal. But there’s one[...]
Closing-the-Content-Gap
March 20, 2017
How to Build an HR Knowledge Base

So, you’ve decided to stand up an HR Service Delivery solution with case management, HR knowledge base and a self-service portal. But there’s one[...]

Solutions

Integrations

About

Subscribe

Receive the Neocase monthly newsletter

Our addresses

Neocase Software Northern America

275 Grove St, Auburndale, Massachusetts 02466 USA

 

Neocase Software Europe

91 Boulevard National, La Garenne-Colombes 92250

 

Copyright © Neocase Software