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Digging into HR Digital Transformation This article is based on our latest podcast 👇 👉 Discover our latest Podcast - HR Voices on 5 Misconceptions[...]
Limit Case Creation with our new feature: Article Suggestion Wondering how you can cut down on case creation? Neocase HR version 16 has the solution.[...]
Increasing employee engagement is a challenge during normal times. COVID-19 with shelter-in-place policies have many employees working remotely for[...]
According to Gartner, "Over 70% of finance organizations have reported using or piloting Robotic Process Automation (RPA). Adoption levels are also[...]
The Internet and digital technologies have made it possible for employees to work remotely. The global mobile workforce is forecasted to increase[...]
Bots can improve employee self-service. In fact, that's probably the best place to introduce Robotics to HR Service Delivery.
According to Forbes, “Millennials… will be 75 percent of the workforce by 2025.” That’s a good thing for the HR Shared Service Centers. Here’s why:
All employees are not the same. Yet more often than not, HR Portals treat them as though they are. Beyond knowledge base articles, the portal pages[...]
The Self Service Portal is Here to Help! When it comes to HR Service Delivery, employee satisfaction is key. One of the first steps to achieving[...]
An article in the January-February 2017 issue of Harvard Business Review says that “Across all industries, fully 81% of all customers attempt to take[...]
There’s an article in the September 2015 issue of the Harvard Business Review called “Design Thinking Comes of Age.” In the article, Jon Kolko[...]
A smart knowledge base is easy to use. The knowledge base is arguably the single most important success factor for an HR Self Service portal. The[...]
As the competition for top talent increases, attracting and keeping the best employees becomes ever more important to the health and growth of an[...]