Revolutionizing HR Management: AXA Belgium's Success Story with Neocase

Today, we're thrilled to showcase the incredible transformation at AXA Belgium through our cutting-edge HR solutions. In this blog post, we’ll[...]

Shaping Tomorrow's Workforce: Unleashing HR Innovation in the European Industrial Sector

In the ever-evolving European industrial landscape, the challenges faced by companies in sectors such as nuclear, hydrogen, and energy transition are[...]

Optimizing Multichannel Management of Employee Requests: From Puzzle to Cornerstone

Inherited from customer relationship marketing techniques, multichannel management of HR requests poses a puzzle for any business, regardless of size[...]

5 Common Misconceptions about HR Digital Transformation

Digging into HR Digital Transformation This article is based on our latest podcast 👇 👉 Discover our latest Podcast - HR Voices on 5 Misconceptions[...]

Introducing Article Suggestion for a Smart Employee Experience

Limit Case Creation with our new feature: Article Suggestion Wondering how you can cut down on case creation? Neocase HR version 16 has the solution.[...]

5 Ways to Keep Remote Employees Engaged

Increasing employee engagement is a challenge during normal times. COVID-19 with shelter-in-place policies have many employees working remotely for[...]

What makes an HR chat bot different from HR self-service?

According to Gartner, "Over 70% of finance organizations have reported using or piloting Robotic Process Automation (RPA). Adoption levels are also[...]

How do High-performing HR Service Centers increase Tier Zero Resolution?

Can an Employee Portal be Effective if it's not Mobile?

Employee HR Self-Service Portals for Remote Work Success

The Internet and digital technologies have made it possible for employees to work remotely. The global mobile workforce is forecasted to increase[...]

Bots Can Improve Employee Self-service

Bots can improve employee self-service. In fact, that's probably the best place to introduce Robotics to HR Service Delivery.

Why Millennials are a Gift to HR Shared Services

According to Forbes, “Millennials… will be 75 percent of the workforce by 2025.” That’s a good thing for the HR Shared Service Centers. Here’s why:

3 Steps to a Personalized Employee Portal

All employees are not the same. Yet more often than not, HR Portals treat them as though they are. Beyond knowledge base articles, the portal pages[...]

2 Keys to Driving more Traffic to Self-Service

The Self Service Portal is Here to Help! When it comes to HR Service Delivery, employee satisfaction is key. One of the first steps to achieving[...]

What's the Right type Service Rep in the Age of Self Service?

An article in the January-February 2017 issue of Harvard Business Review says that “Across all industries, fully 81% of all customers attempt to take[...]