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The Self Service Portal is Here to Help! When it comes to HR Service Delivery, employee satisfaction is key. One of the first steps to achieving[...]
An article in the January-February 2017 issue of Harvard Business Review says that “Across all industries, fully 81% of all customers attempt to take[...]
There’s an article in the September 2015 issue of the Harvard Business Review called “Design Thinking Comes of Age.” In the article, Jon Kolko[...]
A smart knowledge base is easy to use. The knowledge base is arguably the single most important success factor for an HR Self Service portal. The[...]
As the competition for top talent increases, attracting and keeping the best employees becomes ever more important to the health and growth of an[...]
The New York Times coined the phrase, “All the News That’s Fit to Print” in October 1896; first appearing on the editorial page, and later moved to[...]
Human Resource organizations have it tough, because they have to do a lot of stuff. Strategic stuff, like staffing and succession planning,[...]
I attended a shared service conference this past week, and wrote down a jarring statistic: 360 Billion Dollars of productivity are lost each year,[...]
We all spend a lot of time searching for information online and, at times, what we’re looking for eludes us. As Target Marketing’s Jeremy Zimmerman[...]
Early telegraphic communication wasn’t introduced until 1792, and it wasn’t until 1837 that the first commercial electrical telegraphs were[...]
When you walk into a restaurant you frequent, and the host and wait staff greet you by name – that’s It.
What if Online Human Resources Displays were Fun & Informative too?
Some years ago, as the digital age began to evolve and computers started serving a larger audience; one of the challenges was (and continues to be)[...]
In New Jersey, there are no self-service petroleum stations as a law passed in 1949 prohibits them; primarily over concerns at the time of the safety[...]
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