Service delivery news

Communication – from Dots & Dashes to Bits and Bytes to Mobile HR Personalized Portals…

Early telegraphic communication wasn’t introduced until 1792, and it wasn’t until 1837 that the first commercial electrical telegraphs were[...]

Business Process Automation for Human Resources – Stay Ahead of the Competition

Business Process Management (BPM) is defined as, ‘the alignment of workflow within and between an organization’s activities and processes making it[...]

HR Shared Services – for Talent Management & Retention

A 2015 survey report from the Chartered Institute of Personnel and Development (CIPD) provides HR professionals and their organizations ‘benchmarking[...]

HR Customer Service – the Necessary Move to Self Service with HR Shared Services

Companies have a wide variety of outlooks in terms of providing customer service. And while improving customer service is an oft-quoted goal of many[...]

The ABC’s of HR Automation – for Employee Engagement & Consistent Communication…

Always be Innovating. Well true for many sectors, keeping up with and harnessing the latest technological developments offered for human resources[...]

Can Shared Services Provide Quality HR Service?

Providing ‘shared services in the cloud,’ or via Cloud Computing, has become the convenient on-demand method for technology companies to development[...]

HR Shared Services are in Fashion – Figuratively & Literally…

While the world seemingly becomes more casually dressed by the day; there are certain industries that follow a stricter dress code – the last[...]

Something’s Brewing in HR…

Ever get asked the question, ‘What’s the first thing you do when you arrive at the office?’ Lots of people say get coffee.

On the Road to Your Career Goals – Are You in the Driver’s Seat – and if so, which one?

We all have goals in our work, some of which may involve avoiding it altogether at times, especially on Monday mornings.

Maybe You Can Judge a Book by its Cover…People are what, and how, they read…

We all like to group things into categories to make them easier to handle. Marketers have been guilty of doing this for ages – defining demographic[...]

Helping HR Welcome New Hires into the Organization…

Many people happily engage in the same jobs for years – enjoying the stability and longevity inherent in their cozy realm; while others seem to[...]

Are We There Yet? Creating a Work Environment Where People Want to Stay…

We all know the popular phrase, ‘Are we there yet?’ usually attributed to kids in the back seat of the car who can’t wait to reach the destination[...]

Are We Having Fun Yet? Finding Your Work-Life Balance…

“Are we having fun yet?” is the most famous quote by bizarre, non-sequitur-spouting comic strip character Zippy the Pinhead.

HR & All That Jazz…

Evolution of Jazz and the Workforce – Facilitating Change & Opening Doors…

HR Perspectives…a Study in Character(s)

In art, perspective is the illusion of three dimensions on a two-dimensional surface. In life, it is the way of regarding things in either attitude[...]