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Bots can improve employee self-service. In fact, that's probably the best place to introduce Robotics to HR Service Delivery.
Technology vendors can easily fall into a “control” mindset. Here's what it is, and how it happens...
There’s a lot of talk about how Robotic Process Automation (RPA) will eliminate jobs. But the real story isn't about fewer jobs. It's a story[...]
This past May, IQPC surveyed the attendees at of their 21st HR Shared Services & Outsourcing Summit in Chicago. The survey asked questions about the[...]
“If you can’t measure it, you can’t improve it.”
Have you ever experienced a live classical concert? If so, you probably noticed the conductor, who appeared to be the linchpin that held it all[...]
In 1624, English poet John Donne wrote “No man is an island.” If Donne wrote that today, it might be “No person is an Island.” But that’s not the[...]
According to Forbes, “Millennials… will be 75 percent of the workforce by 2025.” That’s a good thing for the HR Shared Service Centers. Here’s why:
Two years ago, Harvard Business Review published an article written by Ram Charan, the world-renowned business adviser.
On July 15 of this year, CNN reported that the Global X Robotics and Artificial Intelligence ETF (BOTZ) is up 30 percent this year. That’s big,[...]
All employees are not the same. Yet more often than not, HR Portals treat them as though they are. Beyond knowledge base articles, the portal pages[...]
These days, every company seems to want to deliver a better employee experience. But the challenge for many is where to begin.
In the Business to Business (B2B) software practice, our goal is to create a product that brings measurable value to our customers. And once that[...]
Ah, yes – it’s vacation season for many countries in the northern hemisphere. That means leaving work behind, and heading for the hills, seashore or[...]
According to the 2016-2017 Sierra Cedar HR Systems Survey results, “business process improvement continues to be the number one area in which[...]