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Questions abound about how Artificial Intelligence (AI) will affect the future of work, particularly the need for human employees. For those of us[...]
If your job involves evaluating, buying or using HR Technology, Sierra Cedar would love to hear from you. In fact, your industry would love to hear[...]
If there's one thing I can't stand, it's waiting. When I'm forced to wait, I feel like someone is stealing a part of my life that I'll never get[...]
The Center for WorkLife at the University of California Hastings College of the Law recently conducted a study titled "Stable Scheduling increases[...]
So, you’ve decided to stand up an HR Service Delivery solution with case management, HR knowledge base and a self-service portal. But there’s one[...]
Before an employee can be engaged, they need to be satisfied with the core aspects of their job; satisfied enough to want to remain in the job.[...]
Last week's post focused on the three elements of an exceptional employee experience: It needs to be effective, easy and emotional. "Effective and[...]
There’s a lot of hype these days around Artificial Intelligence (AI). In an October 2017 interview with Knowledge@Wharton, Apoorv Saxena, lead[...]
HR Shared Services Help New Hires get to know their Company Quickly & Feel at Ease
According to an IDC study, the amount of global data is likely to increase ten times to 163 zettabytes by 2025. That’s a lot of data. And it’s good[...]
Customer journey mapping is a widely-accepted practice for improving the Customer Experience. Journey mapping can also be used to improve the[...]