---
title: Neocase Blog | Learn more about Service Delivery (5)
description: Learn more about Service Delivery on the Neocase Software Blog (5)
---

[![Neocase BY Sopra HR-07](https://blog.neocasesoftware.com/hubfs/Neocase%20BY%20Sopra%20HR-07.png) ![Neocase BY Sopra HR-07](https://blog.neocasesoftware.com/hubfs/Neocase%20BY%20Sopra%20HR-07.png)](https://www.neocasesoftware.com)

- Product 
    - [![](https://neocasesoftware.com/wp-content/uploads/2024/08/file-text-icon.svg)Solutions](https://www.neocasesoftware.com/hr-solutions/) 
          - [Neocase HR](https://www.neocasesoftware.com/hr-solutions/neocase-hr-solution)
          - [Neocase HR Ready](https://www.neocasesoftware.com/hr-solutions/neocase-hr-ready-solution)
          - [Neocase Employee Journey](https://www.neocasesoftware.com/hr-solutions/neocase-employee-journey)
          - [Neocase Employee Relations](https://www.neocasesoftware.com/hr-solutions/neocase-employee-relations)
    - [![](https://neocasesoftware.com/wp-content/uploads/2024/08/grid-icon.svg)Modules](https://www.neocasesoftware.com/hris-modules) 
          - [Self-Service Portal](https://www.neocasesoftware.com//hris-modules/hr-self-service-portal)
          - [Case & Knowledge Management](https://www.neocasesoftware.com/hris-modules/hr-case-and-knowledge-management)
          - [Business Processes Management](https://www.neocasesoftware.com/hris-modules/business-process-management)
          - [Employee Document Management](https://www.neocasesoftware.com/hris-modules/employee-document-management/)
          - [People Analytics](https://www.neocasesoftware.com/hris-modules/reports-and-analytics)
          - [Finance Extension](https://www.neocasesoftware.com/hris-modules/finance-extension)
    - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/package-icon.svg)Services](https://www.neocasesoftware.com/services)
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- [Integrations](https://www.neocasesoftware.com/integrations) 
    - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/code-icon.svg)Our integrations](https://www.neocasesoftware.com/integrations) 
          - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/12/Microsoft-Teams-Logo.png)Microsoft Teams](https://www.neocasesoftware.com/integrations/microsoft-teams)
          - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/12/WDAY-f35396ad.png)Workday](https://www.neocasesoftware.com/integrations/worday)
          - [![icone](https://neocasesoftware.com/wp-content/uploads/2025/03/Icone-Dayforce.png)Dayforce](https://www.neocasesoftware.com/integrations/dayforce-and-neocase-integration/https://www.neocasesoftware.com/integrations/dayforce-and-neocase-integration/)
          - [![](https://neocasesoftware.com/wp-content/uploads/2025/03/The-Access-Group-Icon.png)Access](https://www.neocasesoftware.com/integrations/neocase-and-access-peoplexd-integration/)
          - [![](https://neocasesoftware.com/wp-content/uploads/2025/03/Icone-Cegid.png)Cegid](https://www.neocasesoftware.com/integrations/cegid-and-neocase-integration/)
          - [![](https://neocasesoftware.com/wp-content/uploads/2025/04/edit.svg)e-Signature Solutions](https://www.neocasesoftware.com/integrations/e-signature-integrations/)
          - [![](https://neocasesoftware.com/wp-content/uploads/2025/04/share-2.svg)Other Solutions](https://www.neocasesoftware.com/integrations/hris-ecosystem-integration/)
          - [![](https://neocasesoftware.com/wp-content/uploads/2025/04/soprahr_icon.png)Sopra HR 4YOU](https://www.neocasesoftware.com/integrations/neocase-and-sopra-hr-integration/)
          - [![](https://neocasesoftware.com/wp-content/uploads/2025/04/Icon-AP-Success-Factor-HCM-1.png)SAP SuccessFactors](https://www.neocasesoftware.com/integrations/neocase-integrated-to-sap-successfactors/)
          - [![](https://neocasesoftware.com/wp-content/uploads/2025/04/adp-icon-unplated.png)ADP](https://www.neocasesoftware.com/integrations/adp-neocase-integration/)
          - [![](https://neocasesoftware.com/wp-content/uploads/2025/04/oracle-favicon.svg)Oracle HCM](https://www.neocasesoftware.com/integrations/neocase-oracle-hcm-integration/)
- Case Studies 
    - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/award-icon.svg)Success Stories](https://www.neocasesoftware.com/success-stories)
    - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/folder-icon.svg)Use Cases](https://www.neocasesoftware.com/hr-use-cases)
- Resources 
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[![Neocase BY Sopra HR-07](https://blog.neocasesoftware.com/hubfs/Neocase%20BY%20Sopra%20HR-07.png) ![Neocase BY Sopra HR-07](https://blog.neocasesoftware.com/hubfs/Neocase%20BY%20Sopra%20HR-07.png)](https://www.neocasesoftware.com)

- Product 
    - [![](https://neocasesoftware.com/wp-content/uploads/2024/08/file-text-icon.svg)Solutions](https://www.neocasesoftware.com/hr-solutions/) 
          - [Neocase HR](https://www.neocasesoftware.com/hr-solutions/neocase-hr-solution)
          - [Neocase HR Ready](https://www.neocasesoftware.com/hr-solutions/neocase-hr-ready-solution)
          - [Neocase Employee Journey](https://www.neocasesoftware.com/hr-solutions/neocase-employee-journey)
          - [Neocase Employee Relations](https://www.neocasesoftware.com/hr-solutions/neocase-employee-relations)
    - [![](https://neocasesoftware.com/wp-content/uploads/2024/08/grid-icon.svg)Modules](https://www.neocasesoftware.com/hris-modules) 
          - [Self-Service Portal](https://www.neocasesoftware.com//hris-modules/hr-self-service-portal)
          - [Case & Knowledge Management](https://www.neocasesoftware.com/hris-modules/hr-case-and-knowledge-management)
          - [Business Processes Management](https://www.neocasesoftware.com/hris-modules/business-process-management)
          - [Employee Document Management](https://www.neocasesoftware.com/hris-modules/employee-document-management/)
          - [People Analytics](https://www.neocasesoftware.com/hris-modules/reports-and-analytics)
          - [Finance Extension](https://www.neocasesoftware.com/hris-modules/finance-extension)
    - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/package-icon.svg)Services](https://www.neocasesoftware.com/services)
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    - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/code-icon.svg)Our integrations](https://www.neocasesoftware.com/integrations) 
          - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/12/Microsoft-Teams-Logo.png)Microsoft Teams](https://www.neocasesoftware.com/integrations/microsoft-teams)
          - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/12/WDAY-f35396ad.png)Workday](https://www.neocasesoftware.com/integrations/worday)
          - [![icone](https://neocasesoftware.com/wp-content/uploads/2025/03/Icone-Dayforce.png)Dayforce](https://www.neocasesoftware.com/integrations/dayforce-and-neocase-integration/https://www.neocasesoftware.com/integrations/dayforce-and-neocase-integration/)
          - [![](https://neocasesoftware.com/wp-content/uploads/2025/03/The-Access-Group-Icon.png)Access](https://www.neocasesoftware.com/integrations/neocase-and-access-peoplexd-integration/)
          - [![](https://neocasesoftware.com/wp-content/uploads/2025/03/Icone-Cegid.png)Cegid](https://www.neocasesoftware.com/integrations/cegid-and-neocase-integration/)
          - [![](https://neocasesoftware.com/wp-content/uploads/2025/04/edit.svg)e-Signature Solutions](https://www.neocasesoftware.com/integrations/e-signature-integrations/)
          - [![](https://neocasesoftware.com/wp-content/uploads/2025/04/share-2.svg)Other Solutions](https://www.neocasesoftware.com/integrations/hris-ecosystem-integration/)
          - [![](https://neocasesoftware.com/wp-content/uploads/2025/04/soprahr_icon.png)Sopra HR 4YOU](https://www.neocasesoftware.com/integrations/neocase-and-sopra-hr-integration/)
          - [![](https://neocasesoftware.com/wp-content/uploads/2025/04/Icon-AP-Success-Factor-HCM-1.png)SAP SuccessFactors](https://www.neocasesoftware.com/integrations/neocase-integrated-to-sap-successfactors/)
          - [![](https://neocasesoftware.com/wp-content/uploads/2025/04/adp-icon-unplated.png)ADP](https://www.neocasesoftware.com/integrations/adp-neocase-integration/)
          - [![](https://neocasesoftware.com/wp-content/uploads/2025/04/oracle-favicon.svg)Oracle HCM](https://www.neocasesoftware.com/integrations/neocase-oracle-hcm-integration/)
- Case Studies 
    - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/award-icon.svg)Success Stories](https://www.neocasesoftware.com/success-stories)
    - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/folder-icon.svg)Use Cases](https://www.neocasesoftware.com/hr-use-cases)
- Resources 
    - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/book-open-icon.svg)Blog](https://blog.neocasesoftware.com)
    - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/book-icon.svg)Resources Center](https://www.neocasesoftware.com/hr-resources)
- About 
    - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/mail-icon.svg)Contact us](https://info.neocasesoftware.com/contact-us-old)
    - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/at-sign-icon.svg)Neocase by sopra HR](https://www.neocasesoftware.com/about-neocase)
    - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/users-icon.svg)Partners](https://www.neocasesoftware.com/our-partners)
- [Support](https://onlinesupport.neocasesoftware.com/)

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# Service delivery news

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See all

##### [![HR Knowledge Base & AI: Disruption Unleashed!](https://blog.neocasesoftware.com/hs-fs/hubfs/vignette-blog-base-de-connaissance-rh-et-intelligence-artificielle%20(1).png?width=618&name=vignette-blog-base-de-connaissance-rh-et-intelligence-artificielle%20(1).png) December 12, 2023 HR Knowledge Base & AI: Disruption Unleashed! Adding an AI-powered HR knowledge base can transform your operations. Boost efficiency, cut administrative work, provide quick help to employees, and\[...\]](https://blog.neocasesoftware.com/hr-knowledge-base-ai-disruption-unleashed?hsLang=en)

##### [![ Neocase: Dual High-Performer in G2 Reviews for Winter 2023 and Fall 2022](https://blog.neocasesoftware.com/hs-fs/hubfs/vignette-blog-post-G2.png?width=618&name=vignette-blog-post-G2.png) December 05, 2023 Neocase: Dual High-Performer in G2 Reviews for Winter 2023 and Fall 2022 Neocase, the forefront HR Service Delivery solution catering to mid-size companies and large organizations, proudly announces its dual recognition as\[...\]](https://blog.neocasesoftware.com/neocase-dual-high-performer-in-g2-reviews-for-winter-2023-and-fall-2022?hsLang=en)

##### [![The 2023 Fosway 9-Grid™ for Cloud HR: Neocase achieves "Core Leader" status.](https://blog.neocasesoftware.com/hs-fs/hubfs/Fosway%202023%20-%20Post%20Linkedin%20(4).png?width=618&name=Fosway%202023%20-%20Post%20Linkedin%20(4).png) October 26, 2023 The 2023 Fosway 9-Grid™ for Cloud HR: Neocase achieves "Core Leader" status. Already named Core Leader by the 2022 Fosway 9-Grid™ for Cloud HR, Neocase maintains its status in the category this year with an increasing\[...\]](https://blog.neocasesoftware.com/the-2023-fosway-9-grid-for-cloud-hr-neocase-achieves-core-leader-status?hsLang=en)

##### [![Meet Neocase at Unleash World 2023 in Paris on October 17&18](https://blog.neocasesoftware.com/hs-fs/hubfs/header-email-unleash2023-fr-1.png?width=618&name=header-email-unleash2023-fr-1.png) October 09, 2023 Meet Neocase at Unleash World 2023 in Paris on October 17&18 Neocase to take part in Europe's most influential HR event, Unleash World 2023 in Paris!](https://blog.neocasesoftware.com/meet-neocase-at-unleash-world-2023-in-paris-on-october-1718?hsLang=en)

##### [![Optimising HR Operations and Elevating Employee Experience through Accelerated HR Service Delivery](https://blog.neocasesoftware.com/hs-fs/hubfs/vignette-blog-post-fosway_07-2022%20(1).png?width=618&name=vignette-blog-post-fosway_07-2022%20(1).png) October 02, 2023 Optimising HR Operations and Elevating Employee Experience through Accelerated HR Service Delivery Fosway research shows that 60% of European organisations recognise the importance of HR Service Delivery in disrupting and streamlining their HR\[...\]](https://blog.neocasesoftware.com/optimising-hr-operations-and-elevating-employee-experience-through-accelerated-hr-service-delivery?hsLang=en)

##### [![](https://blog.neocasesoftware.com/hs-fs/hubfs/featured_image_press-release-Microsoft-Azure-OpenAi-Neocase.png?width=618&name=featured_image_press-release-Microsoft-Azure-OpenAi-Neocase.png) July 26, 2023 Neocase launches new features powered by Microsoft Azure OpenAI Paris – July 26, 2023 – Neocase Software, a leading provider of HR Service Delivery solutions, is proud to announce the launch of new features built\[...\]](https://blog.neocasesoftware.com/neocase-launches-new-features-powered-by-microsoft-azure-openai-service-azure-ai-services?hsLang=en)

##### [![HR Case Management Software Evaluation: Know the Basics](https://blog.neocasesoftware.com/hs-fs/hubfs/Resource%20Page_Featured%20Images-1.png?width=618&name=Resource%20Page_Featured%20Images-1.png) July 10, 2023 HR Case Management Software Evaluation: Know the Basics As businesses grow, so do their HR needs. One of the most critical components of HR management is case management, which involves tracking and\[...\]](https://blog.neocasesoftware.com/hr-case-management-software-evaluation-checklist-know-the-basics?hsLang=en)

##### [![](https://blog.neocasesoftware.com/hs-fs/hubfs/Resource%20Page_Featured%20Images_The%20Power%20of%20a%20Software%20Evaluation%20Checklist.png?width=618&name=Resource%20Page_Featured%20Images_The%20Power%20of%20a%20Software%20Evaluation%20Checklist.png) July 06, 2023 The Power of a Software Evaluation Checklist Why You Need a Checklist When Researching Case Management Software As human resource professionals, we understand the importance of efficiency and\[...\]](https://blog.neocasesoftware.com/the-power-of-a-software-evaluation-checklist?hsLang=en)

##### [![The crucial role digitization plays in Employee Relations - The Fosway podcast](https://blog.neocasesoftware.com/hs-fs/hubfs/vignette-podcast-Fosway-employee%20relation-Neocase-3.png?width=618&name=vignette-podcast-Fosway-employee%20relation-Neocase-3.png) May 29, 2023 The crucial role digitization plays in Employee Relations - The Fosway podcast - Episode 4 This article is based on our latest podcast 👇](https://blog.neocasesoftware.com/the-crucial-role-digitization-plays-in-employee-relations-fosway-podcast?hsLang=en)

##### [![2 MINUTE HR: What does a good new employee onboarding process look like?](https://blog.neocasesoftware.com/hs-fs/hubfs/new%20employee%20onboarding%20process_blog%20image.png?width=618&name=new%20employee%20onboarding%20process_blog%20image.png) May 10, 2023 What Does a Good Employee Onboarding Process Look Like? Key Elements of a Good Onboarding Process A good onboarding process is crucial to set new employees up for success and help them integrate into the\[...\]](https://blog.neocasesoftware.com/what-does-a-good-employee-onboarding-process-look-like?hsLang=en)

##### [![The Top HR Challenges to Overcome in Manufacturing](https://blog.neocasesoftware.com/hs-fs/hubfs/top%20HR%20challenges%20to%20overcome%20in%20Manufacturing.png?width=618&name=top%20HR%20challenges%20to%20overcome%20in%20Manufacturing.png) April 24, 2023 Top HR Challenges to Overcome in Manufacturing In the United States, the manufacturing industry has faced incredible challenges for the whole of the 21st century. Can innovative Human Resources in\[...\]](https://blog.neocasesoftware.com/top-hr-challenges-to-overcome-in-manufacturing?hsLang=en)

##### [![What is Employee Relations and why is it so important, with Neo from Neocase](https://blog.neocasesoftware.com/hs-fs/hubfs/BLOG_What%20is%20Employee%20Relations.png?width=618&name=BLOG_What%20is%20Employee%20Relations.png) April 19, 2023 What is Employee Relations and why is it so Important? In the above video we will answer the question "what is Employee Relations and why is it so important?" For a deeper understanding of Employee\[...\]](https://blog.neocasesoftware.com/what-is-employee-relations-and-why-is-it-important?hsLang=en)

##### [![](https://blog.neocasesoftware.com/hs-fs/hubfs/Resource%20Page_Featured%20Images_6%20Tips%20for%20Improving%20Employee%20Relations.png?width=618&name=Resource%20Page_Featured%20Images_6%20Tips%20for%20Improving%20Employee%20Relations.png) April 18, 2023 6 Tips for How to Improve Employee Relations One of the biggest issues HR managers face is employee retention.](https://blog.neocasesoftware.com/6-tips-for-how-to-improve-employee-relations?hsLang=en)

##### [![What you need to know about Employee Relations](https://blog.neocasesoftware.com/hs-fs/hubfs/Employee%20Relations%20Explained_What%20you%20need%20to%20know.png?width=618&name=Employee%20Relations%20Explained_What%20you%20need%20to%20know.png) April 17, 2023 Employee Relations Explained: What You Need to Know A whopping 60% of people report being emotionally detached at work and 19% claim that they're miserable while on the job. One of the reasons that\[...\]](https://blog.neocasesoftware.com/employee-relations-explained-what-you-need-to-know?hsLang=en)

##### [![](https://blog.neocasesoftware.com/hs-fs/hubfs/Resource%20Page_Featured%20Images.png?width=618&name=Resource%20Page_Featured%20Images.png) March 27, 2023 The Top Challenges for HR Working in Professional Services If you're trying to improve the culture at your workplace, you always need to get a handle on the way you manage employee relations. ](https://blog.neocasesoftware.com/top-hr-challenges-in-professional-services?hsLang=en)

- <https://blog.neocasesoftware.com/page/4?hsLang=en> [1](https://blog.neocasesoftware.com/page/1?hsLang=en) [...](https://blog.neocasesoftware.com/page/1?hsLang=en)
- [3](https://blog.neocasesoftware.com/page/3?hsLang=en) [4](https://blog.neocasesoftware.com/page/4?hsLang=en) [5](https://blog.neocasesoftware.com/page/5) [6](https://blog.neocasesoftware.com/page/6?hsLang=en) [7](https://blog.neocasesoftware.com/page/7?hsLang=en)
- [...](https://blog.neocasesoftware.com/page/10?hsLang=en) [27](https://blog.neocasesoftware.com/page/27?hsLang=en) <https://blog.neocasesoftware.com/page/6?hsLang=en>

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