--- title: Neocase Blog | Learn more about Service Delivery | HR Service Delivery (3) description: HR Service Delivery | Learn more about Service Delivery on the Neocase Software Blog (3) --- [![Neocase BY Sopra HR-07](https://blog.neocasesoftware.com/hubfs/Neocase%20BY%20Sopra%20HR-07.png) ![Neocase BY Sopra HR-07](https://blog.neocasesoftware.com/hubfs/Neocase%20BY%20Sopra%20HR-07.png)](https://www.neocasesoftware.com) - Product - [![](https://neocasesoftware.com/wp-content/uploads/2024/08/file-text-icon.svg)Solutions](https://www.neocasesoftware.com/hr-solutions/) - [Neocase HR](https://www.neocasesoftware.com/hr-solutions/neocase-hr-solution) - [Neocase HR Ready](https://www.neocasesoftware.com/hr-solutions/neocase-hr-ready-solution) - [Neocase Employee Journey](https://www.neocasesoftware.com/hr-solutions/neocase-employee-journey) - [Neocase Employee Relations](https://www.neocasesoftware.com/hr-solutions/neocase-employee-relations) - [![](https://neocasesoftware.com/wp-content/uploads/2024/08/grid-icon.svg)Modules](https://www.neocasesoftware.com/hris-modules) - 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[Quality of work (1)](https://blog.neocasesoftware.com/tag/quality-of-work?hsLang=en) - [Shared Cervice Center (1)](https://blog.neocasesoftware.com/tag/shared-cervice-center?hsLang=en) - [Success Story (1)](https://blog.neocasesoftware.com/tag/success-story?hsLang=en) - [What is..? (1)](https://blog.neocasesoftware.com/tag/what-is?hsLang=en) - [Workday connector (1)](https://blog.neocasesoftware.com/tag/workday-connector?hsLang=en) See all # hr service delivery posts ##### [![career-banner](https://blog.neocasesoftware.com/hs-fs/hubfs/career-banner.jpg?width=618&name=career-banner.jpg) September 30, 2018 No Software Product is an Island: The Neocase-Workday Partnership](https://blog.neocasesoftware.com/workday-neocase-partnership?hsLang=en) ##### [![partners-program-bg](https://blog.neocasesoftware.com/hs-fs/hubfs/partners-program-bg.jpg?width=618&name=partners-program-bg.jpg) August 30, 2018 How do High-performing HR Service Centers increase Tier Zero Resolution?](https://blog.neocasesoftware.com/how-do-high-performing-hr-service-centers-increase-tzr?hsLang=en) ##### [![Annoyed designer gesturing in front of her laptop in her office](https://blog.neocasesoftware.com/hs-fs/hubfs/Stock%20images/Annoyed%20designer%20gesturing%20in%20front%20of%20her%20laptop%20in%20her%20office.jpeg?width=618&name=Annoyed%20designer%20gesturing%20in%20front%20of%20her%20laptop%20in%20her%20office.jpeg) January 13, 2018 What's a "Frictionless Workplace Experience?"](https://blog.neocasesoftware.com/frictionless-workplace-experience?hsLang=en) ##### [![Emotion](https://blog.neocasesoftware.com/hs-fs/hubfs/Emotion.png?width=618&name=Emotion.png) December 29, 2017 10 Easy Ways to Build Emotion into the Employee Experience Last week's post focused on the three elements of an exceptional employee experience: It needs to be effective, easy and emotional. "Effective and\[...\]](https://blog.neocasesoftware.com/10-easy-ways-build-emotion-employee-experience?hsLang=en) ##### [![Easy-Effectie-Emotional](https://blog.neocasesoftware.com/hs-fs/hubfs/Easy-Effectie-Emotional.png?width=618&name=Easy-Effectie-Emotional.png) December 22, 2017 Use the 3-E Framework to Improve the Employee Experience.](https://blog.neocasesoftware.com/3-e-framework-improve-employee-experience?hsLang=en) ##### [![robot-ai-artificial-intelligence](https://blog.neocasesoftware.com/hs-fs/hubfs/robot-ai-artificial-intelligence.jpg?width=618&name=robot-ai-artificial-intelligence.jpg) December 14, 2017 AI is cool, but EI is still critical for top-performing HR service centers. There’s a lot of hype these days around Artificial Intelligence (AI). In an October 2017 interview with Knowledge@Wharton, Apoorv Saxena, lead\[...\]](https://blog.neocasesoftware.com/emotional-intelligence-hr-service?hsLang=en) ##### [![Employee-on-SmartPhone](https://blog.neocasesoftware.com/hs-fs/hubfs/Imported_Blog_Media/Employee-on-SmartPhone.jpg?width=618&name=Employee-on-SmartPhone.jpg) November 26, 2017 Are You Making any of these 3 Common Mistakes Using Data? According to an IDC study, the amount of global data is likely to increase ten times to 163 zettabytes by 2025. That’s a lot of data. And it’s good\[...\]](https://blog.neocasesoftware.com/making-3-common-mistakes-using-data?hsLang=en) ##### [![iStock-912181478](https://blog.neocasesoftware.com/hs-fs/hubfs/iStock-912181478.jpg?width=618&name=iStock-912181478.jpg) November 03, 2017 3 Ways to Get More Value From Your Cloud Software](https://blog.neocasesoftware.com/get-more-value-from-your-cloud-software?hsLang=en) ##### [![iStock-904150008](https://blog.neocasesoftware.com/hs-fs/hubfs/iStock-904150008.jpg?width=618&name=iStock-904150008.jpg) October 14, 2017 An Observation from Workday Rising Technology vendors can easily fall into a “control” mindset. Here's what it is, and how it happens...](https://blog.neocasesoftware.com/observations-from-workday-rising?hsLang=en) ##### [![iStock-588266018](https://blog.neocasesoftware.com/hs-fs/hubfs/iStock-588266018.jpg?width=618&name=iStock-588266018.jpg) September 14, 2017 What Our Grandmothers Knew About Optimizing HR Service Technology This past May, IQPC surveyed the attendees at of their 21st HR Shared Services & Outsourcing Summit in Chicago. The survey asked questions about the\[...\]](https://blog.neocasesoftware.com/optimize-hr-service-technology?hsLang=en) ##### [![iStock-923752568](https://blog.neocasesoftware.com/hs-fs/hubfs/iStock-923752568.jpg?width=618&name=iStock-923752568.jpg) September 10, 2017 5 Basic HR Service Delivery Metrics You Can’t Ignore “If you can’t measure it, you can’t improve it.”](https://blog.neocasesoftware.com/5-basic-hr-service-delivery-metrics?hsLang=en) ##### [![iStock-603310486-1](https://blog.neocasesoftware.com/hs-fs/hubfs/iStock-603310486-1.jpg?width=618&name=iStock-603310486-1.jpg) August 31, 2017 What’s an API, and why should HR care? In 1624, English poet John Donne wrote “No man is an island.” If Donne wrote that today, it might be “No person is an Island.” But that’s not the\[...\]](https://blog.neocasesoftware.com/api-why-hr-care?hsLang=en) ##### [![iStock-1011792700](https://blog.neocasesoftware.com/hs-fs/hubfs/iStock-1011792700.jpg?width=618&name=iStock-1011792700.jpg) August 21, 2017 Was Ram Charan Right About Splitting HR? Two years ago, Harvard Business Review published an article written by Ram Charan, the world-renowned business adviser.](https://blog.neocasesoftware.com/ram-charan-right-splitting-hr?hsLang=en) ##### [![iStock-912689168](https://blog.neocasesoftware.com/hs-fs/hubfs/iStock-912689168.jpg?width=618&name=iStock-912689168.jpg) August 14, 2017 What will HR Shared Services be Like in 10 Years? On July 15 of this year, CNN reported that the Global X Robotics and Artificial Intelligence ETF (BOTZ) is up 30 percent this year. That’s big,\[...\]](https://blog.neocasesoftware.com/hr-shared-services-10-years?hsLang=en) ##### [![iStock-936117940](https://blog.neocasesoftware.com/hs-fs/hubfs/iStock-936117940.jpg?width=618&name=iStock-936117940.jpg) July 27, 2017 Which Matters Most: Technology, Physical Surroundings or Culture? These days, every company seems to want to deliver a better employee experience. But the challenge for many is where to begin.](https://blog.neocasesoftware.com/employee-experience-technology-physical-surroundings-culture?hsLang=en) - - [1](https://blog.neocasesoftware.com/tag/hr-service-delivery-posts/page/1?hsLang=en) [2](https://blog.neocasesoftware.com/tag/hr-service-delivery-posts/page/2?hsLang=en) [3](https://blog.neocasesoftware.com/tag/hr-service-delivery-posts/page/3) [4](https://blog.neocasesoftware.com/tag/hr-service-delivery-posts/page/4?hsLang=en) [5](https://blog.neocasesoftware.com/tag/hr-service-delivery-posts/page/5?hsLang=en) - [...](https://blog.neocasesoftware.com/tag/hr-service-delivery-posts/page/8?hsLang=en) [16](https://blog.neocasesoftware.com/tag/hr-service-delivery-posts/page/16?hsLang=en) Blog articles you don’t want to miss directly in your inbox ### [Solutions](https://www.neocasesoftware.com/hr-solutions/) - [Neocase HR](https://www.neocasesoftware.com/hr-solutions/neocase-hr-solution/) - [Neocase HR Ready](https://www.neocasesoftware.com/hr-solutions/neocase-hr-ready-solution/) - [Employee Journey](https://www.neocasesoftware.com/hr-solutions/neocase-employee-journey/) - [Employee Relations](https://www.neocasesoftware.com/hr-solutions/neocase-employee-relations/) ### [Integrations](https://www.neocasesoftware.com/integrations/) - [Workday](https://www.neocasesoftware.com/integrations/workday/) - [Microsoft Teams](https://www.neocasesoftware.com/integrations/microsoft-teams/) - [SAP SuccessFactors](https://www.neocasesoftware.com/integrations/neocase-integrated-to-sap-successfactors/) - [Access](https://www.neocasesoftware.com/integrations/neocase-and-access-peoplexd-integration/) ### [About](https://www.neocasesoftware.com/about-neocase/) - [Contact Us](https://info.neocasesoftware.com/get-in-touch) - [Support](https://onlinesupport.neocasesoftware.com/) - [The Company](https://www.neocasesoftware.com/about-neocase/) - [Career](https://www.neocasesoftware.com/career/) - [Partners](https://www.neocasesoftware.com/our-partners/) - [Press Room](https://blog.neocasesoftware.com/tag/press) ### Follow Us [Blog](https://blog.neocasesoftware.com/fr?hsLang=en) [Linkedin](https://www.linkedin.com/company/neocasesoftware/) [Youtube](https://www.youtube.com/@NeocaseSoftwareInc) ### Subscribe Receive the Neocase monthly newsletter ### Our addresses **Neocase Software Northern America** 275 Grove St, Auburndale, Massachusetts 02466 USA   **Neocase Software Europe** 91 Boulevard National, La Garenne-Colombes 92250   - [Terms of use](https://www.neocasesoftware.com/terms-of-use) - [Privacy Policy](https://www.neocasesoftware.com/privacy-policy) - [Cookie Policy](https://www.neocasesoftware.com/cookie-policy) Copyright © **Neocase Software**