--- title: Neocase Blog | Learn more about Service Delivery (18) description: Learn more about Service Delivery on the Neocase Software Blog (18) --- [![Neocase BY Sopra HR-07](https://blog.neocasesoftware.com/hubfs/Neocase%20BY%20Sopra%20HR-07.png) ![Neocase BY Sopra HR-07](https://blog.neocasesoftware.com/hubfs/Neocase%20BY%20Sopra%20HR-07.png)](https://www.neocasesoftware.com) - Product - [![](https://neocasesoftware.com/wp-content/uploads/2024/08/file-text-icon.svg)Solutions](https://www.neocasesoftware.com/hr-solutions/) - [Neocase HR](https://www.neocasesoftware.com/hr-solutions/neocase-hr-solution) - [Neocase HR Ready](https://www.neocasesoftware.com/hr-solutions/neocase-hr-ready-solution) - [Neocase Employee Journey](https://www.neocasesoftware.com/hr-solutions/neocase-employee-journey) - [Neocase Employee Relations](https://www.neocasesoftware.com/hr-solutions/neocase-employee-relations) - [![](https://neocasesoftware.com/wp-content/uploads/2024/08/grid-icon.svg)Modules](https://www.neocasesoftware.com/hris-modules) - 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[Quality of work (1)](https://blog.neocasesoftware.com/tag/quality-of-work?hsLang=en) - [Shared Cervice Center (1)](https://blog.neocasesoftware.com/tag/shared-cervice-center?hsLang=en) - [Success Story (1)](https://blog.neocasesoftware.com/tag/success-story?hsLang=en) - [What is..? (1)](https://blog.neocasesoftware.com/tag/what-is?hsLang=en) - [Workday connector (1)](https://blog.neocasesoftware.com/tag/workday-connector?hsLang=en) See all ##### [July 22, 2016 How colors can make you more productive I started driving in 1978 after my second attempt at the New York State driver’s exam. Nobody passes on their first attempt – you can look it up.\[...\]](https://blog.neocasesoftware.com/hr-service-delivery-posts/colors-can-make-productive?hsLang=en) ##### [July 21, 2016 HR Self-Service Portal – the Window to Effective Company Communication & Insight As the competition for top talent increases, attracting and keeping the best employees becomes ever more important to the health and growth of an\[...\]](https://blog.neocasesoftware.com/hr-self-service-portal-posts/hr-self-service-portal-window-effective-company-communication-insight?hsLang=en) ##### [July 19, 2016 Knowledge Base – It’s all in the Knowing… “Integrating knowledge management into customer self-service yields tangible and intangible benefits. Customer service leaders and IT leaders\[...\]](https://blog.neocasesoftware.com/hr-knowledge-base-posts/knowledge-base-knowing?hsLang=en) ##### [July 14, 2016 Happy Customers with Automated Case Management via HR Service Delivery Doing more with less; frequently that’s the case today in many companies as competition increases and profits are squeezed – so infrastructure and\[...\]](https://blog.neocasesoftware.com/hr-case-management-posts/happy-customers-automated-case-management-via-hr-service-delivery?hsLang=en) ##### [July 12, 2016 Delivering what’s News to You via Employee Self Service Portals… The New York Times coined the phrase, “All the News That’s Fit to Print” in October 1896; first appearing on the editorial page, and later moved to\[...\]](https://blog.neocasesoftware.com/hr-self-service-portal-posts/delivering-whats-news-via-employee-self-service-portals?hsLang=en) ##### [July 07, 2016 Knowledge Base & Personalization in the Information Age When you’re online searching, shopping or just plain browsing, have you noticed how many product and service offerings and ads that appear which seem\[...\]](https://blog.neocasesoftware.com/hr-knowledge-base-posts/knowledge-base-personalization-information-age?hsLang=en) ##### [July 06, 2016 HR Service Delivery – Dancing with Technology… Some say that one of the keys to life is not to walk, and certainly not to trip through it – but to dance. Listen to the beat, get into the groove,\[...\]](https://blog.neocasesoftware.com/hr-service-delivery-posts/hr-service-delivery-dancing-technology?hsLang=en) ##### [July 05, 2016 9.12 million reasons why HR organizations smiled in 2015 Human Resource organizations have it tough, because they have to do a lot of stuff. Strategic stuff, like staffing and succession planning,\[...\]](https://blog.neocasesoftware.com/hr-service-delivery-posts/9-12-million-reasons-hr-organizations-smiled-2015?hsLang=en) ##### [June 30, 2016 HR Service Delivery – Let it be Your Teddy Bear… From the time we’re young, we’re all looking for a sense of security and comfort – at first from home and family. As we get older and start spending\[...\]](https://blog.neocasesoftware.com/hr-service-delivery-posts/hr-service-delivery-let-teddy-bear?hsLang=en) ##### [June 28, 2016 5 Ways Your Employee Self Service Portal can Improve Employee Engagement I attended a shared service conference this past week, and wrote down a jarring statistic: 360 Billion Dollars of productivity are lost each year,\[...\]](https://blog.neocasesoftware.com/hr-self-service-portal-posts/5-ways-employee-self-service-portal-can-improve-employee-engagement?hsLang=en) ##### [June 24, 2016 Full Speed Ahead with Shared Services… One of the bottle necks in your organization maybe it’s administrative functions in human resources.](https://blog.neocasesoftware.com/hr-service-delivery-posts/full-speed-ahead-shared-services?hsLang=en) ##### [June 23, 2016 Keeping in Mind - Customer Service needn’t be a ‘Horror Show’… Ah, the old classics of the scary-movie genre – Frankenstein, Dracula, and the Wolf-Man – times were simpler then without digital technology and CGI.](https://blog.neocasesoftware.com/hr-service-delivery-posts/keeping-mind-customer-service-neednt-horror-show?hsLang=en) ##### [June 20, 2016 Don’t invent ways for your HR Shared Service Center to improve the employee experience. Here’s why… For years, organizations have understood the value of delivering a great customer experience. The reasoning is quite simple: Treat customers well at\[...\]](https://blog.neocasesoftware.com/hr-service-delivery-posts/dont-invent-ways-hr-shared-service-center-improve-employee-experience-heres?hsLang=en) ##### [June 16, 2016 Is your HR service center meeting its SLA’s? A client once told me that 20% of the calls to their HR service center were employees inquiring about the status of a recently-submitted case. That’s\[...\]](https://blog.neocasesoftware.com/hr-service-delivery-posts/hr-service-center-meeting-slas?hsLang=en) ##### [June 15, 2016 Keeping a Sense of Humor at Work (and in Life) People approach life in a variety of ways – some very seriously – others not. Keeping a sense of humor when working with your colleagues can go a\[...\]](https://blog.neocasesoftware.com/hr-service-delivery-posts/keeping-sense-humor-work-life?hsLang=en) - [1](https://blog.neocasesoftware.com/page/1?hsLang=en) [...](https://blog.neocasesoftware.com/page/13?hsLang=en) - [16](https://blog.neocasesoftware.com/page/16?hsLang=en) [17](https://blog.neocasesoftware.com/page/17?hsLang=en) [18](https://blog.neocasesoftware.com/page/18) [19](https://blog.neocasesoftware.com/page/19?hsLang=en) [20](https://blog.neocasesoftware.com/page/20?hsLang=en) - [...](https://blog.neocasesoftware.com/page/23?hsLang=en) [27](https://blog.neocasesoftware.com/page/27?hsLang=en) Blog articles you don’t want to miss directly in your inbox ### [Solutions](https://www.neocasesoftware.com/hr-solutions/) - [Neocase HR](https://www.neocasesoftware.com/hr-solutions/neocase-hr-solution/) - [Neocase HR Ready](https://www.neocasesoftware.com/hr-solutions/neocase-hr-ready-solution/) - [Employee Journey](https://www.neocasesoftware.com/hr-solutions/neocase-employee-journey/) - [Employee Relations](https://www.neocasesoftware.com/hr-solutions/neocase-employee-relations/) ### [Integrations](https://www.neocasesoftware.com/integrations/) - [Workday](https://www.neocasesoftware.com/integrations/workday/) - [Microsoft Teams](https://www.neocasesoftware.com/integrations/microsoft-teams/) - [SAP SuccessFactors](https://www.neocasesoftware.com/integrations/neocase-integrated-to-sap-successfactors/) - [Access](https://www.neocasesoftware.com/integrations/neocase-and-access-peoplexd-integration/) ### [About](https://www.neocasesoftware.com/about-neocase/) - [Contact Us](https://info.neocasesoftware.com/get-in-touch) - [Support](https://onlinesupport.neocasesoftware.com/) - [The Company](https://www.neocasesoftware.com/about-neocase/) - [Career](https://www.neocasesoftware.com/career/) - [Partners](https://www.neocasesoftware.com/our-partners/) - [Press Room](https://blog.neocasesoftware.com/tag/press) ### Follow Us [Blog](https://blog.neocasesoftware.com/fr?hsLang=en) [Linkedin](https://www.linkedin.com/company/neocasesoftware/) [Youtube](https://www.youtube.com/@NeocaseSoftwareInc) ### Subscribe Receive the Neocase monthly newsletter ### Our addresses **Neocase Software Northern America** 275 Grove St, Auburndale, Massachusetts 02466 USA   **Neocase Software Europe** 91 Boulevard National, La Garenne-Colombes 92250   - [Terms of use](https://www.neocasesoftware.com/terms-of-use) - [Privacy Policy](https://www.neocasesoftware.com/privacy-policy) - [Cookie Policy](https://www.neocasesoftware.com/cookie-policy) Copyright © **Neocase Software**