--- title: Neocase Blog | Learn more about Service Delivery (13) description: Learn more about Service Delivery on the Neocase Software Blog (13) --- [![Neocase BY Sopra HR-07](https://blog.neocasesoftware.com/hubfs/Neocase%20BY%20Sopra%20HR-07.png) ![Neocase BY Sopra HR-07](https://blog.neocasesoftware.com/hubfs/Neocase%20BY%20Sopra%20HR-07.png)](https://www.neocasesoftware.com) - Product - [![](https://neocasesoftware.com/wp-content/uploads/2024/08/file-text-icon.svg)Solutions](https://www.neocasesoftware.com/hr-solutions/) - [Neocase HR](https://www.neocasesoftware.com/hr-solutions/neocase-hr-solution) - [Neocase HR Ready](https://www.neocasesoftware.com/hr-solutions/neocase-hr-ready-solution) - [Neocase Employee Journey](https://www.neocasesoftware.com/hr-solutions/neocase-employee-journey) - [Neocase Employee Relations](https://www.neocasesoftware.com/hr-solutions/neocase-employee-relations) - [![](https://neocasesoftware.com/wp-content/uploads/2024/08/grid-icon.svg)Modules](https://www.neocasesoftware.com/hris-modules) - 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(1)](https://blog.neocasesoftware.com/tag/what-is?hsLang=en) - [Workday connector (1)](https://blog.neocasesoftware.com/tag/workday-connector?hsLang=en) See all ##### [![iStock-918639608](https://blog.neocasesoftware.com/hs-fs/hubfs/iStock-918639608.jpg?width=618&name=iStock-918639608.jpg) June 15, 2017 What do employees want? Are you delivering? We’re out at HR Tech World in San Francisco this week. While the show is about technology, it’s more about strategies and tactics for improving the\[...\]](https://blog.neocasesoftware.com/what-employees-want?hsLang=en) ##### [![](https://blog.neocasesoftware.com/hs-fs/hubfs/logo_digiposte.png?width=618&name=logo_digiposte.png) June 08, 2017 Neocase™ Software integrates Digiposte, the digital entity of La Poste Group, within its Employee Document Management module Paris, France – June 08, 2017 Neocase Software now offers its customers the opportunity to integrate with Digiposte – the leading secure employee\[...\]](https://blog.neocasesoftware.com/neocase-software-integrates-digiposte-the-digital-entity-of-la-poste-group-within-its-employee-document-management-module?hsLang=en) ##### [![iStock-952679588](https://blog.neocasesoftware.com/hs-fs/hubfs/iStock-952679588.jpg?width=618&name=iStock-952679588.jpg) June 07, 2017 5 Reasons to Participate in the Sierra Cedar HR Systems Survey The Sierra-Cedar 2017–2018 HR Systems Survey is available here until July 1, 2017. If you haven’t already participated, here are five good reasons\[...\]](https://blog.neocasesoftware.com/participate-sierra-cedar-hr-systems-survey?hsLang=en) ##### [![iStock-938516428](https://blog.neocasesoftware.com/hs-fs/hubfs/iStock-938516428.jpg?width=618&name=iStock-938516428.jpg) June 05, 2017 Buying Business Software? Include this in your RFP. How often do you ask a person for something, and they come back with something that is different from what you had in mind? This isn’t a blog post\[...\]](https://blog.neocasesoftware.com/use-case-scenarios-make-clear-software-requirements?hsLang=en) ##### [![iStock-913812224](https://blog.neocasesoftware.com/hs-fs/hubfs/iStock-913812224.jpg?width=618&name=iStock-913812224.jpg) May 29, 2017 The Not-so-obvious Benefit of HR Process Automation According the Chief Executive magazine, consultancy group Future Workplace found that 42% of the 619 US-based HR professionals it surveyed expect\[...\]](https://blog.neocasesoftware.com/advantage-process-automation?hsLang=en) ##### [![7-Ways-Technology-is-Changing-HR-Process-01-538x2000](https://blog.neocasesoftware.com/hs-fs/hubfs/7-Ways-Technology-is-Changing-HR-Process-01-538x2000.png?width=618&name=7-Ways-Technology-is-Changing-HR-Process-01-538x2000.png) May 22, 2017 7 Ways Technology is Improving HR Processes Last week, we talked about the top 5 reasons companies are investing in automating HR Processes. Now let's look at some of the additional ways that\[...\]](https://blog.neocasesoftware.com/7-ways-technology-improving-hr-processes?hsLang=en) ##### [May 18, 2017 Neocase Software, a proud sponsor of Workday Elevate Maarssen Conference Amsterdam, Netherlands – May 18, 2017 Neocase Software, a proud sponsor of Workday Elevate Maarssen Conference Join us at Workday Elevate Maarssen\[...\]](https://blog.neocasesoftware.com/neocase-software-a-proud-sponsor-of-workday-elevate-maarssen-conference?hsLang=en) ##### [![iStock-957630020](https://blog.neocasesoftware.com/hs-fs/hubfs/iStock-957630020.jpg?width=618&name=iStock-957630020.jpg) May 11, 2017 Top 5 Reasons for Automating HR Processes According to Gartner’s 2016 Magic Quadrant for Cloud HCM Suites, the top two reasons companies are investing in a new HCM solution are to\[...\]](https://blog.neocasesoftware.com/hr-process-automation?hsLang=en) ##### [![iStock-908535308](https://blog.neocasesoftware.com/hs-fs/hubfs/iStock-908535308.jpg?width=618&name=iStock-908535308.jpg) May 08, 2017 Balancing People, Process and Technology for a Great Customer Experience Sometimes you have a customer experience that feels so good, you want to tell other people about it. So here goes...](https://blog.neocasesoftware.com/combining-people-process-technology-customer-experience?hsLang=en) ##### [May 05, 2017 Neocase Software, sponsoring the Workday Elevate Paris Conference Paris, France – May 05, 2017 Neocase Software, sponsoring the Workday Elevate Paris Conference Join us at Workday Elevate Paris 2017 to discover how\[...\]](https://blog.neocasesoftware.com/neocase-software-sponsoring-the-workday-elevate-paris-conference?hsLang=en) ##### [April 28, 2017 Your Blog Post Neocase Software is sponsoring Workday Elevate London ConferenceHere... London, UK – April 28, 2017 Neocase Software is sponsoring Workday Elevate London Conference Join us at Workday Elevate London 2017 to discover how\[...\]](https://blog.neocasesoftware.com/your-blog-post-neocase-software-is-sponsoring-workday-elevate-london-conferencehere?hsLang=en) ##### [![Employee stuck in a box](https://blog.neocasesoftware.com/hs-fs/hubfs/Imported_Blog_Media/6a0133f49a611c970b019b00b05320970b-250wi-1.jpeg?width=618&name=6a0133f49a611c970b019b00b05320970b-250wi-1.jpeg) April 27, 2017 Do you have a customer service mindset? It drives me crazy when a front-line employee can solve a problem, but can't. They can because they see the problem, they see the cause, and directly\[...\]](https://blog.neocasesoftware.com/hr-service-delivery-posts/customer-service-mindset?hsLang=en) ##### [![iStock-960164282](https://blog.neocasesoftware.com/hs-fs/hubfs/iStock-960164282.jpg?width=618&name=iStock-960164282.jpg) April 24, 2017 Who should control HR Service Delivery Tools? HR, or IT? In my first job in the early 1980’s, I served as a Professional Association’s point of contact to their State and Local Chapter Presidents within the\[...\]](https://blog.neocasesoftware.com/hr-service-delivery-tools?hsLang=en) ##### [![should-employees-feear-artificial-intelligence](https://blog.neocasesoftware.com/hs-fs/hubfs/should-employees-feear-artificial-intelligence.jpg?width=618&name=should-employees-feear-artificial-intelligence.jpg) April 17, 2017 Why Employees Shouldn’t Fear Artificial Intelligence … at least not yet. Much is being said about how AI (Artificial Intelligence) will replace human jobs. But if the digital past is any indication of\[...\]](https://blog.neocasesoftware.com/employees-fear-artificial-intelligence?hsLang=en) ##### [![customers-focus](https://blog.neocasesoftware.com/hs-fs/hubfs/customers-focus.jpg?width=618&name=customers-focus.jpg) April 10, 2017 What does customer-focus really mean? Jack Welch, while CEO of General Electric, would often say, “Companies don’t give job security. Only satisfied customers do.” Customer-focus in large\[...\]](https://blog.neocasesoftware.com/what-does-customer-focus-really-mean?hsLang=en) - [1](https://blog.neocasesoftware.com/page/1?hsLang=en) [...](https://blog.neocasesoftware.com/page/8?hsLang=en) - [11](https://blog.neocasesoftware.com/page/11?hsLang=en) [12](https://blog.neocasesoftware.com/page/12?hsLang=en) [13](https://blog.neocasesoftware.com/page/13) [14](https://blog.neocasesoftware.com/page/14?hsLang=en) [15](https://blog.neocasesoftware.com/page/15?hsLang=en) - [...](https://blog.neocasesoftware.com/page/18?hsLang=en) [27](https://blog.neocasesoftware.com/page/27?hsLang=en) Blog articles you don’t want to miss directly in your inbox ### [Solutions](https://www.neocasesoftware.com/hr-solutions/) - [Neocase HR](https://www.neocasesoftware.com/hr-solutions/neocase-hr-solution/) - [Neocase HR Ready](https://www.neocasesoftware.com/hr-solutions/neocase-hr-ready-solution/) - [Employee Journey](https://www.neocasesoftware.com/hr-solutions/neocase-employee-journey/) - [Employee Relations](https://www.neocasesoftware.com/hr-solutions/neocase-employee-relations/) ### [Integrations](https://www.neocasesoftware.com/integrations/) - [Workday](https://www.neocasesoftware.com/integrations/workday/) - [Microsoft Teams](https://www.neocasesoftware.com/integrations/microsoft-teams/) - [SAP SuccessFactors](https://www.neocasesoftware.com/integrations/neocase-integrated-to-sap-successfactors/) - [Access](https://www.neocasesoftware.com/integrations/neocase-and-access-peoplexd-integration/) ### [About](https://www.neocasesoftware.com/about-neocase/) - [Contact Us](https://info.neocasesoftware.com/get-in-touch) - [Support](https://onlinesupport.neocasesoftware.com/) - [The Company](https://www.neocasesoftware.com/about-neocase/) - [Career](https://www.neocasesoftware.com/career/) - [Partners](https://www.neocasesoftware.com/our-partners/) - [Press Room](https://blog.neocasesoftware.com/tag/press) ### Follow Us [Blog](https://blog.neocasesoftware.com/fr?hsLang=en) [Linkedin](https://www.linkedin.com/company/neocasesoftware/) [Youtube](https://www.youtube.com/@NeocaseSoftwareInc) ### Subscribe Receive the Neocase monthly newsletter ### Our addresses **Neocase Software Northern America** 275 Grove St, Auburndale, Massachusetts 02466 USA   **Neocase Software Europe** 91 Boulevard National, La Garenne-Colombes 92250   - [Terms of use](https://www.neocasesoftware.com/terms-of-use) - [Privacy Policy](https://www.neocasesoftware.com/privacy-policy) - [Cookie Policy](https://www.neocasesoftware.com/cookie-policy) Copyright © **Neocase Software**