HR Shared Services – for Better Recruiting & Hiring Processes

HR Shared Services Solutions have been a boon to the onboarding process for human resources professionals and managers. But what about assisting in[...]

18
Aug

9 Key Features in an HR Case Management System

Marshall McLuhan once said, “We become what we behold. We shape our tools, and thereafter our tools shape us.” While the great intellectual may not[...]

16
Aug

Robotic Process Automation (RPA) for Shared Services

Advances in technology have made robotics applicable to many processes – both for consumers and businesses. Robotic Process Automation (RPA) is the[...]

11
Aug

The Big Lie about Multi-tasking

Some people say they can get more done when they multi-task. But the truth is, they can’t. Health.com claims in 12 Reasons to Stop Multitasking[...]

04
Aug

How can the HR Service Center contribute to open communication throughout the organization?

"Employees want their voices to be heard; they want to engage. It’s up to the leadership team and HR to create an engaging culture." That's[...]

02
Aug

Employee Engagement & Retention Best Practices – Learning from ‘Office Space’

Finding and keeping great talent is a never-ending task. Keeping your finger on the pulse of your workforce takes time and effort, but it is a wise[...]

28
Jul

Workforce Happiness – Why Employers Need to Care

Morale is an effective barometer of your organization’s overall health. Dissatisfied employees - those who complain about and berate the firm, its[...]

26
Jul

How colors can make you more productive

I started driving in 1978 after my second attempt at the New York State driver’s exam. Nobody passes on their first attempt – you can look it up. [...]

22
Jul

HR Self-Service Portal – the Window to Effective Company Communication & Insight

As the competition for top talent increases, attracting and keeping the best employees becomes ever more important to the health and growth of an[...]

21
Jul

Knowledge Base – It’s all in the Knowing…

“Integrating knowledge management into customer self-service yields tangible and intangible benefits. Customer service leaders and IT leaders[...]

19
Jul

Happy Customers with Automated Case Management via HR Service Delivery

Doing more with less; frequently that’s the case today in many companies as competition increases and profits are squeezed – so infrastructure and[...]

14
Jul

Delivering what’s News to You via Employee Self Service Portals…

The New York Times coined the phrase, “All the News That’s Fit to Print” in October 1896; first appearing on the editorial page, and later moved to[...]

12
Jul

Knowledge Base & Personalization in the Information Age

When you’re online searching, shopping or just plain browsing, have you noticed how many product and service offerings and ads that appear which seem[...]

07
Jul

HR Service Delivery – Dancing with Technology…

Some say that one of the keys to life is not to walk, and certainly not to trip through it – but to dance. Listen to the beat, get into the groove,[...]

06
Jul

9.12 million reasons why HR organizations smiled in 2015

Human Resource organizations have it tough, because they have to do a lot of stuff. Strategic stuff, like staffing and succession planning,[...]

05
Jul

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