Service delivery news

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Why HR Professionals Should Learn to Love Robots

There’s a lot of talk about how Robotic Process Automation (RPA) will eliminate jobs. But the real story isn't about fewer jobs. It's a story about[...]

Neocase to Sponsor the 22nd Annual HR Shared Services & Outsourcing Summit – ‘Most Trusted HR Transformation Event’

Newton, MA, USA – September 27, 2017 Demonstrating HR Service Delivery Solutions at the Bi-annual Summit. Showcasing the Tools, Technologies &[...]

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What Our Grandmothers Knew About Optimizing HR Service Technology

This past May, IQPC surveyed the attendees at of their 21st HR Shared Services & Outsourcing Summit in Chicago. The survey asked questions about the[...]

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5 Basic HR Service Delivery Metrics You Can’t Ignore

“If you can’t measure it, you can’t improve it.”

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HRIS Needs More Maestros for End-to-end Automation.

Have you ever experienced a live classical concert? If so, you probably noticed the conductor, who appeared to be the linchpin that held it all[...]

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What’s an API, and why should HR care?

In 1624, English poet John Donne wrote “No man is an island.” If Donne wrote that today, it might be “No person is an Island.” But that’s not the[...]

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Why Millennials are a Gift to HR Shared Services

According to Forbes, “Millennials… will be 75 percent of the workforce by 2025.” That’s a good thing for the HR Shared Service Centers. Here’s why:

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Was Ram Charan Right About Splitting HR?

Two years ago, Harvard Business Review published an article written by Ram Charan, the world-renowned business adviser.

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What will HR Shared Services be Like in 10 Years?

On July 15 of this year, CNN reported that the Global X Robotics and Artificial Intelligence ETF (BOTZ) is up 30 percent this year. That’s big,[...]

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3 Steps to a Personalized Employee Portal

All employees are not the same. Yet more often than not, HR Portals treat them as though they are. Beyond knowledge base articles, the portal pages[...]

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Which Matters Most: Technology, Physical Surroundings or Culture?

These days, every company seems to want to deliver a better employee experience. But the challenge for many is where to begin.

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How to Release Software Enhancements so People Use Them

In the Business to Business (B2B) software practice, our goal is to create a product that brings measurable value to our customers. And once that new[...]

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How to Forget about Work when you're On Vacation

Ah, yes – it’s vacation season for many countries in the northern hemisphere. That means leaving work behind, and heading for the hills, seashore or[...]

Your Neocase™ Software adds powerful Document Management features to its HR Service Delivery solutionsPost Title Here...

Boston, USA – June 30, 2017 Neocase continues to add greater digital document management capabilities into its products. Recent enhancements include[...]

Neocase™ Software delivers innovative features to further manage business processes

Boston, USA – June 30, 2017 Neocase Software is excited to release key new features to its Business Process Management (BPM) module. According to the[...]