Business Process Management (BPM) is defined as, ‘the alignment of workflow within and between an organization’s activities and processes making it more adaptable and efficient’ according to a site devoted to the topic – HRGuide.com. This site, featuring resources on both human resources-based BPM, as well as the topic in general, offers valuable information as to why firms should implement BPM into their business processes.
“Organizations often implement Business Process Management for a variety of reasons. However, the main stimulus is to be more competitive in the intense competition of today’s economy. A majority of company leaders are pressured to stay competitive through improved offerings and the achievement of enhanced productivity, while at the same time reducing overall costs and advancing business processes,” states Forrest W. Breyfogle III in his article, ‘Five Benefits from Implementing Business Process Management,’ which lists the following five benefits:
- Improved Business Agility
- Reduced Costs & Higher Revenues
- Higher Efficiency
- Better Visibility
- Compliance, Safety & Security
For human resources professionals, an end-to-end Business Process Management system integrated within an HR Shared Services solution offers the tools to design, test, publish and analyze intricate HR processes; building a visual process map through an easy-to-follow drag-and-drop interface. The mapping tool helps automate HR forms-driven processes such as hiring, benefits enrollment, terminations, performance management and other employee requests – and provides comprehensive reporting as well.
An advanced graphical builder makes it easy to create the navigation used via dashboard display to manage the many complex processes and administrative steps that are part of human resources processes. HR professionals and other managers may access a wealth of underlying data by clicking through graphics to access records and generate performance analysis reports. These reports measure HR processes against Key Performance Indicators to help with decision making and improve and optimize HR processes.
An advanced BPM system leveraged with an HR Shared Services solution empowers human resources professionals and corporate managers to better engage and motivate their employees through access to real-time performance information and reporting. BPM helps organizations identifying optimal process paths and thereby opportunities for cost reductions and productivity enhancements. Shouldn’t your firm get on board with BPM for their HR service delivery – especially before the competition does?