---
title: Engaging & Retaining the Best Employees using HR Shared Services
description: Engaging the best employees for your company is a trick that you need to learn in order to thrive. Neocase looks at how HR shared services can help you with this.
---

[![Neocase BY Sopra HR-07](https://blog.neocasesoftware.com/hubfs/Neocase%20BY%20Sopra%20HR-07.png) ![Neocase BY Sopra HR-07](https://blog.neocasesoftware.com/hubfs/Neocase%20BY%20Sopra%20HR-07.png)](https://www.neocasesoftware.com)

- Product 
    - [![](https://neocasesoftware.com/wp-content/uploads/2024/08/file-text-icon.svg)Solutions](https://www.neocasesoftware.com/hr-solutions/) 
          - [Neocase HR](https://www.neocasesoftware.com/hr-solutions/neocase-hr-solution)
          - [Neocase HR Ready](https://www.neocasesoftware.com/hr-solutions/neocase-hr-ready-solution)
          - [Neocase Employee Journey](https://www.neocasesoftware.com/hr-solutions/neocase-employee-journey)
          - [Neocase Employee Relations](https://www.neocasesoftware.com/hr-solutions/neocase-employee-relations)
    - [![](https://neocasesoftware.com/wp-content/uploads/2024/08/grid-icon.svg)Modules](https://www.neocasesoftware.com/hris-modules) 
          - [Self-Service Portal](https://www.neocasesoftware.com//hris-modules/hr-self-service-portal)
          - [Case & Knowledge Management](https://www.neocasesoftware.com/hris-modules/hr-case-and-knowledge-management)
          - [Business Processes Management](https://www.neocasesoftware.com/hris-modules/business-process-management)
          - [Employee Document Management](https://www.neocasesoftware.com/hris-modules/employee-document-management/)
          - [People Analytics](https://www.neocasesoftware.com/hris-modules/reports-and-analytics)
          - [Finance Extension](https://www.neocasesoftware.com/hris-modules/finance-extension)
    - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/package-icon.svg)Services](https://www.neocasesoftware.com/services)
    - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/dollar-sign-icon.svg)Pricing](https://www.neocasesoftware.com/services)
- [Integrations](https://www.neocasesoftware.com/integrations) 
    - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/code-icon.svg)Our integrations](https://www.neocasesoftware.com/integrations) 
          - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/12/Microsoft-Teams-Logo.png)Microsoft Teams](https://www.neocasesoftware.com/integrations/microsoft-teams)
          - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/12/WDAY-f35396ad.png)Workday](https://www.neocasesoftware.com/integrations/worday)
          - [![icone](https://neocasesoftware.com/wp-content/uploads/2025/03/Icone-Dayforce.png)Dayforce](https://www.neocasesoftware.com/integrations/dayforce-and-neocase-integration/https://www.neocasesoftware.com/integrations/dayforce-and-neocase-integration/)
          - [![](https://neocasesoftware.com/wp-content/uploads/2025/03/The-Access-Group-Icon.png)Access](https://www.neocasesoftware.com/integrations/neocase-and-access-peoplexd-integration/)
          - [![](https://neocasesoftware.com/wp-content/uploads/2025/03/Icone-Cegid.png)Cegid](https://www.neocasesoftware.com/integrations/cegid-and-neocase-integration/)
          - [![](https://neocasesoftware.com/wp-content/uploads/2025/04/edit.svg)e-Signature Solutions](https://www.neocasesoftware.com/integrations/e-signature-integrations/)
          - [![](https://neocasesoftware.com/wp-content/uploads/2025/04/share-2.svg)Other Solutions](https://www.neocasesoftware.com/integrations/hris-ecosystem-integration/)
          - [![](https://neocasesoftware.com/wp-content/uploads/2025/04/soprahr_icon.png)Sopra HR 4YOU](https://www.neocasesoftware.com/integrations/neocase-and-sopra-hr-integration/)
          - [![](https://neocasesoftware.com/wp-content/uploads/2025/04/Icon-AP-Success-Factor-HCM-1.png)SAP SuccessFactors](https://www.neocasesoftware.com/integrations/neocase-integrated-to-sap-successfactors/)
          - [![](https://neocasesoftware.com/wp-content/uploads/2025/04/adp-icon-unplated.png)ADP](https://www.neocasesoftware.com/integrations/adp-neocase-integration/)
          - [![](https://neocasesoftware.com/wp-content/uploads/2025/04/oracle-favicon.svg)Oracle HCM](https://www.neocasesoftware.com/integrations/neocase-oracle-hcm-integration/)
- Case Studies 
    - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/award-icon.svg)Success Stories](https://www.neocasesoftware.com/success-stories)
    - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/folder-icon.svg)Use Cases](https://www.neocasesoftware.com/hr-use-cases)
- Resources 
    - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/book-open-icon.svg)Blog](https://blog.neocasesoftware.com)
    - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/book-icon.svg)Resources Center](https://www.neocasesoftware.com/hr-resources)
- About 
    - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/mail-icon.svg)Contact us](https://info.neocasesoftware.com/contact-us-old)
    - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/at-sign-icon.svg)Neocase by sopra HR](https://www.neocasesoftware.com/about-neocase)
    - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/users-icon.svg)Partners](https://www.neocasesoftware.com/our-partners)
- [Support](https://onlinesupport.neocasesoftware.com/)

![English](https://www.neocasesoftware.com/wp-content/uploads/flags/united-states-flag-icon.svg)

[![Français](https://www.neocasesoftware.com/wp-content/plugins/sitepress-multilingual-cms/res/flags/fr.svg) Français](https://blog.neocasesoftware.com/fr?hsLang=en) [![English](https://www.neocasesoftware.com/wp-content/uploads/flags/united-states-flag-icon.svg) English](https://blog.neocasesoftware.com/?hsLang=en)

[![Neocase BY Sopra HR-07](https://blog.neocasesoftware.com/hubfs/Neocase%20BY%20Sopra%20HR-07.png) ![Neocase BY Sopra HR-07](https://blog.neocasesoftware.com/hubfs/Neocase%20BY%20Sopra%20HR-07.png)](https://www.neocasesoftware.com)

- Product 
    - [![](https://neocasesoftware.com/wp-content/uploads/2024/08/file-text-icon.svg)Solutions](https://www.neocasesoftware.com/hr-solutions/) 
          - [Neocase HR](https://www.neocasesoftware.com/hr-solutions/neocase-hr-solution)
          - [Neocase HR Ready](https://www.neocasesoftware.com/hr-solutions/neocase-hr-ready-solution)
          - [Neocase Employee Journey](https://www.neocasesoftware.com/hr-solutions/neocase-employee-journey)
          - [Neocase Employee Relations](https://www.neocasesoftware.com/hr-solutions/neocase-employee-relations)
    - [![](https://neocasesoftware.com/wp-content/uploads/2024/08/grid-icon.svg)Modules](https://www.neocasesoftware.com/hris-modules) 
          - [Self-Service Portal](https://www.neocasesoftware.com//hris-modules/hr-self-service-portal)
          - [Case & Knowledge Management](https://www.neocasesoftware.com/hris-modules/hr-case-and-knowledge-management)
          - [Business Processes Management](https://www.neocasesoftware.com/hris-modules/business-process-management)
          - [Employee Document Management](https://www.neocasesoftware.com/hris-modules/employee-document-management/)
          - [People Analytics](https://www.neocasesoftware.com/hris-modules/reports-and-analytics)
          - [Finance Extension](https://www.neocasesoftware.com/hris-modules/finance-extension)
    - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/package-icon.svg)Services](https://www.neocasesoftware.com/services)
    - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/dollar-sign-icon.svg)Pricing](https://www.neocasesoftware.com/services)
- [Integrations](https://www.neocasesoftware.com/integrations) 
    - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/code-icon.svg)Our integrations](https://www.neocasesoftware.com/integrations) 
          - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/12/Microsoft-Teams-Logo.png)Microsoft Teams](https://www.neocasesoftware.com/integrations/microsoft-teams)
          - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/12/WDAY-f35396ad.png)Workday](https://www.neocasesoftware.com/integrations/worday)
          - [![icone](https://neocasesoftware.com/wp-content/uploads/2025/03/Icone-Dayforce.png)Dayforce](https://www.neocasesoftware.com/integrations/dayforce-and-neocase-integration/https://www.neocasesoftware.com/integrations/dayforce-and-neocase-integration/)
          - [![](https://neocasesoftware.com/wp-content/uploads/2025/03/The-Access-Group-Icon.png)Access](https://www.neocasesoftware.com/integrations/neocase-and-access-peoplexd-integration/)
          - [![](https://neocasesoftware.com/wp-content/uploads/2025/03/Icone-Cegid.png)Cegid](https://www.neocasesoftware.com/integrations/cegid-and-neocase-integration/)
          - [![](https://neocasesoftware.com/wp-content/uploads/2025/04/edit.svg)e-Signature Solutions](https://www.neocasesoftware.com/integrations/e-signature-integrations/)
          - [![](https://neocasesoftware.com/wp-content/uploads/2025/04/share-2.svg)Other Solutions](https://www.neocasesoftware.com/integrations/hris-ecosystem-integration/)
          - [![](https://neocasesoftware.com/wp-content/uploads/2025/04/soprahr_icon.png)Sopra HR 4YOU](https://www.neocasesoftware.com/integrations/neocase-and-sopra-hr-integration/)
          - [![](https://neocasesoftware.com/wp-content/uploads/2025/04/Icon-AP-Success-Factor-HCM-1.png)SAP SuccessFactors](https://www.neocasesoftware.com/integrations/neocase-integrated-to-sap-successfactors/)
          - [![](https://neocasesoftware.com/wp-content/uploads/2025/04/adp-icon-unplated.png)ADP](https://www.neocasesoftware.com/integrations/adp-neocase-integration/)
          - [![](https://neocasesoftware.com/wp-content/uploads/2025/04/oracle-favicon.svg)Oracle HCM](https://www.neocasesoftware.com/integrations/neocase-oracle-hcm-integration/)
- Case Studies 
    - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/award-icon.svg)Success Stories](https://www.neocasesoftware.com/success-stories)
    - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/folder-icon.svg)Use Cases](https://www.neocasesoftware.com/hr-use-cases)
- Resources 
    - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/book-open-icon.svg)Blog](https://blog.neocasesoftware.com)
    - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/book-icon.svg)Resources Center](https://www.neocasesoftware.com/hr-resources)
- About 
    - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/mail-icon.svg)Contact us](https://info.neocasesoftware.com/contact-us-old)
    - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/at-sign-icon.svg)Neocase by sopra HR](https://www.neocasesoftware.com/about-neocase)
    - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/users-icon.svg)Partners](https://www.neocasesoftware.com/our-partners)
- [Support](https://onlinesupport.neocasesoftware.com/)

Loading...

×

## Book a demo now

## And see it in action

 Your details are 100% safe

- ### We will endeavor to get back to you within 24 hours and will schedule a demo based on availability
- ### The demo will be provided remotely to you and will last approximately 60 minutes

×

###### [HR Service Delivery](https://blog.neocasesoftware.com/tag/hr-service-delivery-posts)

# Engaging & Retaining the Best Employees using HR Shared Services

Posted on [February 17, 2015](https://blog.neocasesoftware.com/hr-service-delivery-posts/engaging-retaining-the-best-employees-using-hr-shared-services)  by [aking](https://blog.neocasesoftware.com/author/aking)

[Home](https://www.neocasesoftware.com/)  > [Neocase Blog](https://blog.neocasesoftware.com/hr-service-delivery-posts/engaging-retaining-the-best-employees-using-hr-shared-services) > **Engaging & Retaining the Best Employees using HR Shared Services**

According to Wikipedia, [Human Resources](http://en.wikipedia.org/wiki/Human_resources) are the set of individuals who make up the workforce of an organization, business sector or economy.

One of the keys of course for an organization, is how to best manage this asset to capitalize on their efforts and optimally help the company. Another pivotal challenge to address is how to best engage, motivate and retain productive employees – and that’s where an [HR Shared Services System](http://www.neocasesoftware.com/Solutions_Neocase_HR_Power) can help.

Actively engaging people as individuals with targeted information geared directly to their wants and needs goes a long way towards the perception that their employer cares about them as people, and not just as workers hired to do a job. In fact a subset of human resources know as [talent management](http://humanresources.about.com/od/successionplanning/g/talent-management.htm) has been established; as a set of interrelated HR processes designed to attract, develop, motivate and retain productive and engaged employees. Talent Managers work closely with HR – sharing responsibility in the recruitment, ongoing development and retention of superior employees – throughout the employment life cycle.

The challenges for human resources professionals and managers of engaging, managing and retaining talented employees are varied and many. From managing and tracking employee information to benefits administration and corporate policies and guidelines; all this information must be collected, stored and disseminated for the company to function properly. HR Shared Services Solutions assist with all these processes efficiently and cost-effectively – helping to process, store and deliver information across the enterprise.

For employees, an HR Shared Services System provides the informational window to their company via a [Personalized Portal](http://www.neocasesoftware.com/Solutions_Neocase_HR_Power#ancre_module_portal) that presents an employee-centric view of corporate information geared to their unique profile and role within the firm. The information in an individual’s personal profile is also used to drive another employee-centric HR benefit – the personalized Knowledge Base. When one seeks answers about the company, [Knowledge Base](http://www.neocasesoftware.com/Solutions_Neocase_HR_Power#ancre_module_kb) uses data in their profile to tailor the information provided directly to the individual – matching content to recipient – to deliver only relevant data.

Building and maintaining a motivated and engaged workforce will always be a challenge for forward-thinking firms. But when human resources professionals and talent managers work closely together – aided by innovative technological tools designed to assist in their efforts – the results can be outstanding.

Share this post

##### aking

### CATEGORIES

- [HR Service Delivery (231)](https://blog.neocasesoftware.com/tag/hr-service-delivery-posts)
- [Press (34)](https://blog.neocasesoftware.com/tag/press)
- [Experience collaborateur (33)](https://blog.neocasesoftware.com/tag/experience-collaborateur)
- [Case Management (31)](https://blog.neocasesoftware.com/tag/case-management)
- [Self-Service Portal (29)](https://blog.neocasesoftware.com/tag/self-service-portal)
- [Product (26)](https://blog.neocasesoftware.com/tag/product)
- [Employee Experience (22)](https://blog.neocasesoftware.com/tag/employee-experience)
- [Knowledge Base (22)](https://blog.neocasesoftware.com/tag/knowledge-base)
- [Best Practices (21)](https://blog.neocasesoftware.com/tag/best-practices)
- [Business Process Automation (20)](https://blog.neocasesoftware.com/tag/business-process-automation-posts)
- [Digital transformation (15)](https://blog.neocasesoftware.com/tag/digital-transformation)
- [Feature (14)](https://blog.neocasesoftware.com/tag/feature)
- [Artificial Intelligence (13)](https://blog.neocasesoftware.com/tag/artificial-intelligence)
- [Future of HR (13)](https://blog.neocasesoftware.com/tag/future-of-hr)
- [Fosway (11)](https://blog.neocasesoftware.com/tag/fosway)
- [Partner (11)](https://blog.neocasesoftware.com/tag/partner)
- [Employee Journey (10)](https://blog.neocasesoftware.com/tag/employee-journey)
- [Employee Relations (10)](https://blog.neocasesoftware.com/tag/employee-relations)
- [Events (10)](https://blog.neocasesoftware.com/tag/events)
- [COVID-19 (8)](https://blog.neocasesoftware.com/tag/covid-19)
- [Employee Document Management (8)](https://blog.neocasesoftware.com/tag/employee-document-management)
- [Customers (7)](https://blog.neocasesoftware.com/tag/customers)
- [Onboarding (7)](https://blog.neocasesoftware.com/tag/onboarding)
- [Neocase HR (6)](https://blog.neocasesoftware.com/tag/neocase-hr)
- [EDM (5)](https://blog.neocasesoftware.com/tag/edm)
- [Chatbot (4)](https://blog.neocasesoftware.com/tag/chatbot)
- [Data Confidentiality (4)](https://blog.neocasesoftware.com/tag/data-confidentiality)
- [Manufacturing (4)](https://blog.neocasesoftware.com/tag/manufacturing)
- [Analytics (3)](https://blog.neocasesoftware.com/tag/analytics)
- [ERM (2)](https://blog.neocasesoftware.com/tag/erm)
- [Monthly Updates (2)](https://blog.neocasesoftware.com/tag/monthly-updates)
- [News (2)](https://blog.neocasesoftware.com/tag/news)
- [Reporting (2)](https://blog.neocasesoftware.com/tag/reporting)
- [Webinar (2)](https://blog.neocasesoftware.com/tag/webinar)
- [offboarding (2)](https://blog.neocasesoftware.com/tag/offboarding)
- [Gartner (1)](https://blog.neocasesoftware.com/tag/gartner)
- [Health and Safety at work (1)](https://blog.neocasesoftware.com/tag/health-and-safety-at-work)
- [Professional Services (1)](https://blog.neocasesoftware.com/tag/professional-services)
- [Quality of work (1)](https://blog.neocasesoftware.com/tag/quality-of-work)
- [Shared Cervice Center (1)](https://blog.neocasesoftware.com/tag/shared-cervice-center)
- [Success Story (1)](https://blog.neocasesoftware.com/tag/success-story)
- [What is..? (1)](https://blog.neocasesoftware.com/tag/what-is)
- [Workday connector (1)](https://blog.neocasesoftware.com/tag/workday-connector)

See all

 

 

## See the Power of [HR Service Delivery](https://info.neocasesoftware.com/book-demo?hsLang=en)

[Book a demo now](https://info.neocasesoftware.com/book-demo?hsLang=en)

Blog articles you don’t want to miss directly in your inbox

 What is Neocase and how does it help HR teams?

 Neocase is a cloud-based HR service delivery platform that automates HR processes, improves employee experience, and optimizes shared service center operations. It helps HR teams reduce manual tasks, increase efficiency, and deliver faster, more personalized services.

 What are the main features of Neocase HR solutions?

Neocase offers a wide range of features, including:

- **Case Management** for handling employee requests efficiently
- **Knowledge Base** for self-service and quick answers
- **Document Management** for secure storage and compliance
- **Employee Self-Service Portals** for easy access to HR services
- **AI-powered Automation** to streamline workflows and reduce response times
- **Reports and Analytics** to monitor HR performance and manage key indicators.

 Can Neocase integrate with existing HR systems like SAP SuccessFactors or Workday?

 Yes. Neocase integrates seamlessly with leading HRIS platforms such as SAP SuccessFactors, Workday, and others. These integrations ensure smooth data exchange and process continuity without disrupting your existing HR ecosystem.

 How does Neocase ensure data security and compliance?

 Neocase is ISO 27001 certified and fully GDPR compliant. The platform uses secure cloud architecture, encryption, and strict access controls to protect sensitive HR data and maintain compliance with global regulations.

 Is Neocase suitable for global organizations and multi-language environments?

 Absolutely. Neocase supports multi-country deployments, multiple languages, and localization features, making it ideal for global organizations with diverse workforces.

 How can I request a demo or learn more about pricing?

You can ask for informations by visiting our [Contact Page](https://info.neocasesoftware.com/get-in-touch?hsLang=en) or filling out the [demo request](https://info.neocasesoftware.com/book-demo?hsLang=en) form available on our website.

### Continue reading

[GDPR Compliance and HR Digitalization: What Companies Need to Know](https://blog.neocasesoftware.com/gdpr-compliance-and-hr-digitalization-what-companies-need-to-know?hsLang=en)

[HR Chatbots: A Practical Guide to Conversational AI for HR Teams](https://blog.neocasesoftware.com/hr-chatbots?hsLang=en)

[How the Public Sector Is Modernizing Its HR Services](https://blog.neocasesoftware.com/how-the-public-sector-is-modernizing-its-hr-services?hsLang=en)

### [Solutions](https://www.neocasesoftware.com/hr-solutions/)

- [Neocase HR](https://www.neocasesoftware.com/hr-solutions/neocase-hr-solution/)
- [Neocase HR Ready](https://www.neocasesoftware.com/hr-solutions/neocase-hr-ready-solution/)
- [Employee Journey](https://www.neocasesoftware.com/hr-solutions/neocase-employee-journey/)
- [Employee Relations](https://www.neocasesoftware.com/hr-solutions/neocase-employee-relations/)

### [Integrations](https://www.neocasesoftware.com/integrations/)

- [Workday](https://www.neocasesoftware.com/integrations/workday/)
- [Microsoft Teams](https://www.neocasesoftware.com/integrations/microsoft-teams/)
- [SAP SuccessFactors](https://www.neocasesoftware.com/integrations/neocase-integrated-to-sap-successfactors/)
- [Access](https://www.neocasesoftware.com/integrations/neocase-and-access-peoplexd-integration/)

### [About](https://www.neocasesoftware.com/about-neocase/)

- [Contact Us](https://info.neocasesoftware.com/get-in-touch)
- [Support](https://onlinesupport.neocasesoftware.com/)
- [The Company](https://www.neocasesoftware.com/about-neocase/)
- [Career](https://www.neocasesoftware.com/career/)
- [Partners](https://www.neocasesoftware.com/our-partners/)
- [Press Room](https://blog.neocasesoftware.com/tag/press)

### Follow Us

[Blog](https://blog.neocasesoftware.com/fr?hsLang=en)

[Linkedin](https://www.linkedin.com/company/neocasesoftware/)

[Youtube](https://www.youtube.com/@NeocaseSoftwareInc)

### Subscribe

Receive the Neocase monthly newsletter

### Our addresses

**Neocase Software Northern America**

275 Grove St, Auburndale, Massachusetts 02466 USA

 

**Neocase Software Europe**

91 Boulevard National, La Garenne-Colombes 92250

 

- [Terms of use](https://www.neocasesoftware.com/terms-of-use)
- [Privacy Policy](https://www.neocasesoftware.com/privacy-policy)
- [Cookie Policy](https://www.neocasesoftware.com/cookie-policy)

Copyright © **Neocase Software**