--- title: “It’s All About Me” – a Truly Personalized HR Portal description: Making things personal is a great way to engage and communicate with employees. HR can use this to improve engagement with HR services, as Neocase finds here. --- [![Neocase BY Sopra HR-07](https://blog.neocasesoftware.com/hubfs/Neocase%20BY%20Sopra%20HR-07.png) ![Neocase BY Sopra HR-07](https://blog.neocasesoftware.com/hubfs/Neocase%20BY%20Sopra%20HR-07.png)](https://www.neocasesoftware.com) - Product - [![](https://neocasesoftware.com/wp-content/uploads/2024/08/file-text-icon.svg)Solutions](https://www.neocasesoftware.com/hr-solutions/) - [Neocase HR](https://www.neocasesoftware.com/hr-solutions/neocase-hr-solution) - [Neocase HR Ready](https://www.neocasesoftware.com/hr-solutions/neocase-hr-ready-solution) - [Neocase Employee Journey](https://www.neocasesoftware.com/hr-solutions/neocase-employee-journey) - [Neocase Employee Relations](https://www.neocasesoftware.com/hr-solutions/neocase-employee-relations) - [![](https://neocasesoftware.com/wp-content/uploads/2024/08/grid-icon.svg)Modules](https://www.neocasesoftware.com/hris-modules) - [Self-Service Portal](https://www.neocasesoftware.com//hris-modules/hr-self-service-portal) - [Case & Knowledge Management](https://www.neocasesoftware.com/hris-modules/hr-case-and-knowledge-management) - [Business Processes Management](https://www.neocasesoftware.com/hris-modules/business-process-management) - [Employee Document Management](https://www.neocasesoftware.com/hris-modules/employee-document-management/) - [People Analytics](https://www.neocasesoftware.com/hris-modules/reports-and-analytics) - [Finance Extension](https://www.neocasesoftware.com/hris-modules/finance-extension) - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/package-icon.svg)Services](https://www.neocasesoftware.com/services) - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/dollar-sign-icon.svg)Pricing](https://www.neocasesoftware.com/services) - [Integrations](https://www.neocasesoftware.com/integrations) - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/code-icon.svg)Our integrations](https://www.neocasesoftware.com/integrations) - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/12/Microsoft-Teams-Logo.png)Microsoft Teams](https://www.neocasesoftware.com/integrations/microsoft-teams) - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/12/WDAY-f35396ad.png)Workday](https://www.neocasesoftware.com/integrations/worday) - [![icone](https://neocasesoftware.com/wp-content/uploads/2025/03/Icone-Dayforce.png)Dayforce](https://www.neocasesoftware.com/integrations/dayforce-and-neocase-integration/https://www.neocasesoftware.com/integrations/dayforce-and-neocase-integration/) - [![](https://neocasesoftware.com/wp-content/uploads/2025/03/The-Access-Group-Icon.png)Access](https://www.neocasesoftware.com/integrations/neocase-and-access-peoplexd-integration/) - [![](https://neocasesoftware.com/wp-content/uploads/2025/03/Icone-Cegid.png)Cegid](https://www.neocasesoftware.com/integrations/cegid-and-neocase-integration/) - [![](https://neocasesoftware.com/wp-content/uploads/2025/04/edit.svg)e-Signature Solutions](https://www.neocasesoftware.com/integrations/e-signature-integrations/) - [![](https://neocasesoftware.com/wp-content/uploads/2025/04/share-2.svg)Other Solutions](https://www.neocasesoftware.com/integrations/hris-ecosystem-integration/) - [![](https://neocasesoftware.com/wp-content/uploads/2025/04/soprahr_icon.png)Sopra HR 4YOU](https://www.neocasesoftware.com/integrations/neocase-and-sopra-hr-integration/) - [![](https://neocasesoftware.com/wp-content/uploads/2025/04/Icon-AP-Success-Factor-HCM-1.png)SAP SuccessFactors](https://www.neocasesoftware.com/integrations/neocase-integrated-to-sap-successfactors/) - [![](https://neocasesoftware.com/wp-content/uploads/2025/04/adp-icon-unplated.png)ADP](https://www.neocasesoftware.com/integrations/adp-neocase-integration/) - [![](https://neocasesoftware.com/wp-content/uploads/2025/04/oracle-favicon.svg)Oracle HCM](https://www.neocasesoftware.com/integrations/neocase-oracle-hcm-integration/) - Case Studies - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/award-icon.svg)Success Stories](https://www.neocasesoftware.com/success-stories) - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/folder-icon.svg)Use Cases](https://www.neocasesoftware.com/hr-use-cases) - Resources - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/book-open-icon.svg)Blog](https://blog.neocasesoftware.com) - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/book-icon.svg)Resources Center](https://www.neocasesoftware.com/hr-resources) - About - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/mail-icon.svg)Contact us](https://info.neocasesoftware.com/contact-us-old) - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/at-sign-icon.svg)Neocase by sopra HR](https://www.neocasesoftware.com/about-neocase) - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/users-icon.svg)Partners](https://www.neocasesoftware.com/our-partners) - [Support](https://onlinesupport.neocasesoftware.com/) ![English](https://www.neocasesoftware.com/wp-content/uploads/flags/united-states-flag-icon.svg) [![Français](https://www.neocasesoftware.com/wp-content/plugins/sitepress-multilingual-cms/res/flags/fr.svg) Français](https://blog.neocasesoftware.com/fr?hsLang=en) [![English](https://www.neocasesoftware.com/wp-content/uploads/flags/united-states-flag-icon.svg) English](https://blog.neocasesoftware.com/?hsLang=en) [![Neocase BY Sopra HR-07](https://blog.neocasesoftware.com/hubfs/Neocase%20BY%20Sopra%20HR-07.png) ![Neocase BY Sopra HR-07](https://blog.neocasesoftware.com/hubfs/Neocase%20BY%20Sopra%20HR-07.png)](https://www.neocasesoftware.com) - Product - [![](https://neocasesoftware.com/wp-content/uploads/2024/08/file-text-icon.svg)Solutions](https://www.neocasesoftware.com/hr-solutions/) - [Neocase HR](https://www.neocasesoftware.com/hr-solutions/neocase-hr-solution) - [Neocase HR Ready](https://www.neocasesoftware.com/hr-solutions/neocase-hr-ready-solution) - [Neocase Employee Journey](https://www.neocasesoftware.com/hr-solutions/neocase-employee-journey) - [Neocase Employee Relations](https://www.neocasesoftware.com/hr-solutions/neocase-employee-relations) - [![](https://neocasesoftware.com/wp-content/uploads/2024/08/grid-icon.svg)Modules](https://www.neocasesoftware.com/hris-modules) - [Self-Service Portal](https://www.neocasesoftware.com//hris-modules/hr-self-service-portal) - [Case & Knowledge Management](https://www.neocasesoftware.com/hris-modules/hr-case-and-knowledge-management) - [Business Processes Management](https://www.neocasesoftware.com/hris-modules/business-process-management) - [Employee Document Management](https://www.neocasesoftware.com/hris-modules/employee-document-management/) - [People Analytics](https://www.neocasesoftware.com/hris-modules/reports-and-analytics) - [Finance Extension](https://www.neocasesoftware.com/hris-modules/finance-extension) - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/package-icon.svg)Services](https://www.neocasesoftware.com/services) - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/dollar-sign-icon.svg)Pricing](https://www.neocasesoftware.com/services) - [Integrations](https://www.neocasesoftware.com/integrations) - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/code-icon.svg)Our integrations](https://www.neocasesoftware.com/integrations) - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/12/Microsoft-Teams-Logo.png)Microsoft Teams](https://www.neocasesoftware.com/integrations/microsoft-teams) - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/12/WDAY-f35396ad.png)Workday](https://www.neocasesoftware.com/integrations/worday) - [![icone](https://neocasesoftware.com/wp-content/uploads/2025/03/Icone-Dayforce.png)Dayforce](https://www.neocasesoftware.com/integrations/dayforce-and-neocase-integration/https://www.neocasesoftware.com/integrations/dayforce-and-neocase-integration/) - [![](https://neocasesoftware.com/wp-content/uploads/2025/03/The-Access-Group-Icon.png)Access](https://www.neocasesoftware.com/integrations/neocase-and-access-peoplexd-integration/) - [![](https://neocasesoftware.com/wp-content/uploads/2025/03/Icone-Cegid.png)Cegid](https://www.neocasesoftware.com/integrations/cegid-and-neocase-integration/) - [![](https://neocasesoftware.com/wp-content/uploads/2025/04/edit.svg)e-Signature Solutions](https://www.neocasesoftware.com/integrations/e-signature-integrations/) - [![](https://neocasesoftware.com/wp-content/uploads/2025/04/share-2.svg)Other Solutions](https://www.neocasesoftware.com/integrations/hris-ecosystem-integration/) - [![](https://neocasesoftware.com/wp-content/uploads/2025/04/soprahr_icon.png)Sopra HR 4YOU](https://www.neocasesoftware.com/integrations/neocase-and-sopra-hr-integration/) - [![](https://neocasesoftware.com/wp-content/uploads/2025/04/Icon-AP-Success-Factor-HCM-1.png)SAP SuccessFactors](https://www.neocasesoftware.com/integrations/neocase-integrated-to-sap-successfactors/) - [![](https://neocasesoftware.com/wp-content/uploads/2025/04/adp-icon-unplated.png)ADP](https://www.neocasesoftware.com/integrations/adp-neocase-integration/) - [![](https://neocasesoftware.com/wp-content/uploads/2025/04/oracle-favicon.svg)Oracle HCM](https://www.neocasesoftware.com/integrations/neocase-oracle-hcm-integration/) - Case Studies - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/award-icon.svg)Success Stories](https://www.neocasesoftware.com/success-stories) - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/folder-icon.svg)Use Cases](https://www.neocasesoftware.com/hr-use-cases) - Resources - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/book-open-icon.svg)Blog](https://blog.neocasesoftware.com) - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/book-icon.svg)Resources Center](https://www.neocasesoftware.com/hr-resources) - About - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/mail-icon.svg)Contact us](https://info.neocasesoftware.com/contact-us-old) - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/at-sign-icon.svg)Neocase by sopra HR](https://www.neocasesoftware.com/about-neocase) - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/users-icon.svg)Partners](https://www.neocasesoftware.com/our-partners) - [Support](https://onlinesupport.neocasesoftware.com/) Loading... × ## Book a demo now ## And see it in action Your details are 100% safe - ### We will endeavor to get back to you within 24 hours and will schedule a demo based on availability - ### The demo will be provided remotely to you and will last approximately 60 minutes × ###### [HR Service Delivery](https://blog.neocasesoftware.com/tag/hr-service-delivery-posts), [Self-Service Portal](https://blog.neocasesoftware.com/tag/self-service-portal) # “It’s All About Me” – a Truly Personalized HR Portal Posted on [February 03, 2015](https://blog.neocasesoftware.com/hr-service-delivery-posts/its-all-about-me-a-truly-personalized-hr-portal) by [aking](https://blog.neocasesoftware.com/author/aking) [Home](https://www.neocasesoftware.com/) > [Neocase Blog](https://blog.neocasesoftware.com/hr-service-delivery-posts/its-all-about-me-a-truly-personalized-hr-portal) > **“It’s All About Me” – a Truly Personalized HR Portal** Some years ago, as the digital age began to evolve and computers started serving a larger audience; one of the challenges was (and continues to be) how to best serve people as individuals and cater to their unique needs; rather than try to have the same approach for everyone. At the same time, companies also want to try and realize the benefits of [economies of scale](http://en.wikipedia.org/wiki/Economies_of_scale) whereby cost advantages are realized through increases in output – making more of the same item at a lower unit cost. The answer to this conundrum – [mass customization](http://en.wikipedia.org/wiki/Mass_customization) – integrating flexible computer processes into manufacturing systems to produce custom output. This solution combines the low unit costs of mass production with the flexibility of individual customization. In the world of human resource service delivery, these same principles may be applied, and when used effectively provide employees with personalized service delivery tailored to meet their unique needs. A comprehensive HR Shared Services system will address the principles of mass customization beginning with the data gathered in the [Personalized Knowledge Base](http://www.neocasesoftware.com/Solutions_Neocase_HR_Power#ancre_module_kb) through information delivered via the [Enterprise Portal](http://www.neocasesoftware.com/Solutions_Neocase_HR_Power#ancre_module_portal) and through every step in the process in between. The technology behind the scenes, providing critical processes such as Business Intelligence and Case Management features and functionality, all work together to streamline human resources services and automate the delivery of HR forms and information to employees. Today, the Internet has given us instant information available at any time and from virtually anywhere. Technology providers have strived to keep up with, and improve upon, this data flow by not only providing quick access to data – but delivery of the right data – directly relevant to the individual receiving it. HR Shared Services providers are at the forefront of this revolution; ensuring that their solutions give their clients – and in turn their clients’ employees – a personalized portal from which they can keep abreast of the latest news and events about their employer. The vast volume of information available online at the click of a button makes it even more crucial for a firm to deliver a targeted and personalized data stream to continually engage and inform its employees. Tailoring the delivery of information to individual users’ characteristics and preferences via an HR Shared Services system enhances employee experience and engagement; and goes a long way toward helping a firm establish and strengthen strong relationships with employees. HR Shared Systems also help create open lines of communication between employers and employees, helping meet the needs of both parties through the sharing of information and easy access to that information online from almost anywhere. Share this post ##### aking ### CATEGORIES - [HR Service Delivery (231)](https://blog.neocasesoftware.com/tag/hr-service-delivery-posts) - [Press (34)](https://blog.neocasesoftware.com/tag/press) - [Experience collaborateur (33)](https://blog.neocasesoftware.com/tag/experience-collaborateur) - [Case Management (31)](https://blog.neocasesoftware.com/tag/case-management) - [Self-Service Portal (29)](https://blog.neocasesoftware.com/tag/self-service-portal) - [Product (26)](https://blog.neocasesoftware.com/tag/product) - [Employee Experience (22)](https://blog.neocasesoftware.com/tag/employee-experience) - [Knowledge Base (22)](https://blog.neocasesoftware.com/tag/knowledge-base) - [Best Practices (21)](https://blog.neocasesoftware.com/tag/best-practices) - [Business Process Automation (20)](https://blog.neocasesoftware.com/tag/business-process-automation-posts) - [Digital transformation (15)](https://blog.neocasesoftware.com/tag/digital-transformation) - [Feature (14)](https://blog.neocasesoftware.com/tag/feature) - [Artificial Intelligence (13)](https://blog.neocasesoftware.com/tag/artificial-intelligence) - [Future of HR (13)](https://blog.neocasesoftware.com/tag/future-of-hr) - [Fosway (11)](https://blog.neocasesoftware.com/tag/fosway) - [Partner (11)](https://blog.neocasesoftware.com/tag/partner) - [Employee Journey (10)](https://blog.neocasesoftware.com/tag/employee-journey) - [Employee Relations (10)](https://blog.neocasesoftware.com/tag/employee-relations) - [Events (10)](https://blog.neocasesoftware.com/tag/events) - [COVID-19 (8)](https://blog.neocasesoftware.com/tag/covid-19) - [Employee Document Management (8)](https://blog.neocasesoftware.com/tag/employee-document-management) - [Customers (7)](https://blog.neocasesoftware.com/tag/customers) - [Onboarding (7)](https://blog.neocasesoftware.com/tag/onboarding) - [Neocase HR (6)](https://blog.neocasesoftware.com/tag/neocase-hr) - [EDM (5)](https://blog.neocasesoftware.com/tag/edm) - [Chatbot (4)](https://blog.neocasesoftware.com/tag/chatbot) - [Data Confidentiality (4)](https://blog.neocasesoftware.com/tag/data-confidentiality) - [Manufacturing (4)](https://blog.neocasesoftware.com/tag/manufacturing) - [Analytics (3)](https://blog.neocasesoftware.com/tag/analytics) - [ERM (2)](https://blog.neocasesoftware.com/tag/erm) - [Monthly Updates (2)](https://blog.neocasesoftware.com/tag/monthly-updates) - [News (2)](https://blog.neocasesoftware.com/tag/news) - [Reporting (2)](https://blog.neocasesoftware.com/tag/reporting) - [Webinar (2)](https://blog.neocasesoftware.com/tag/webinar) - [offboarding (2)](https://blog.neocasesoftware.com/tag/offboarding) - [Gartner (1)](https://blog.neocasesoftware.com/tag/gartner) - [Health and Safety at work (1)](https://blog.neocasesoftware.com/tag/health-and-safety-at-work) - [Professional Services (1)](https://blog.neocasesoftware.com/tag/professional-services) - [Quality of work (1)](https://blog.neocasesoftware.com/tag/quality-of-work) - [Shared Cervice Center (1)](https://blog.neocasesoftware.com/tag/shared-cervice-center) - [Success Story (1)](https://blog.neocasesoftware.com/tag/success-story) - [What is..? (1)](https://blog.neocasesoftware.com/tag/what-is) - [Workday connector (1)](https://blog.neocasesoftware.com/tag/workday-connector) See all     ## See the Power of [HR Service Delivery](https://info.neocasesoftware.com/book-demo?hsLang=en) [Book a demo now](https://info.neocasesoftware.com/book-demo?hsLang=en) Blog articles you don’t want to miss directly in your inbox What is Neocase and how does it help HR teams? Neocase is a cloud-based HR service delivery platform that automates HR processes, improves employee experience, and optimizes shared service center operations. It helps HR teams reduce manual tasks, increase efficiency, and deliver faster, more personalized services. What are the main features of Neocase HR solutions? Neocase offers a wide range of features, including: - **Case Management** for handling employee requests efficiently - **Knowledge Base** for self-service and quick answers - **Document Management** for secure storage and compliance - **Employee Self-Service Portals** for easy access to HR services - **AI-powered Automation** to streamline workflows and reduce response times - **Reports and Analytics** to monitor HR performance and manage key indicators. Can Neocase integrate with existing HR systems like SAP SuccessFactors or Workday? Yes. Neocase integrates seamlessly with leading HRIS platforms such as SAP SuccessFactors, Workday, and others. These integrations ensure smooth data exchange and process continuity without disrupting your existing HR ecosystem. How does Neocase ensure data security and compliance? Neocase is ISO 27001 certified and fully GDPR compliant. The platform uses secure cloud architecture, encryption, and strict access controls to protect sensitive HR data and maintain compliance with global regulations. Is Neocase suitable for global organizations and multi-language environments? Absolutely. Neocase supports multi-country deployments, multiple languages, and localization features, making it ideal for global organizations with diverse workforces. How can I request a demo or learn more about pricing? You can ask for informations by visiting our [Contact Page](https://info.neocasesoftware.com/get-in-touch?hsLang=en) or filling out the [demo request](https://info.neocasesoftware.com/book-demo?hsLang=en) form available on our website. ### Continue reading [GDPR Compliance and HR Digitalization: What Companies Need to Know](https://blog.neocasesoftware.com/gdpr-compliance-and-hr-digitalization-what-companies-need-to-know?hsLang=en) [HR Chatbots: A Practical Guide to Conversational AI for HR Teams](https://blog.neocasesoftware.com/hr-chatbots?hsLang=en) [How the Public Sector Is Modernizing Its HR Services](https://blog.neocasesoftware.com/how-the-public-sector-is-modernizing-its-hr-services?hsLang=en) ### [Solutions](https://www.neocasesoftware.com/hr-solutions/) - [Neocase HR](https://www.neocasesoftware.com/hr-solutions/neocase-hr-solution/) - [Neocase HR Ready](https://www.neocasesoftware.com/hr-solutions/neocase-hr-ready-solution/) - [Employee Journey](https://www.neocasesoftware.com/hr-solutions/neocase-employee-journey/) - [Employee Relations](https://www.neocasesoftware.com/hr-solutions/neocase-employee-relations/) ### [Integrations](https://www.neocasesoftware.com/integrations/) - [Workday](https://www.neocasesoftware.com/integrations/workday/) - [Microsoft Teams](https://www.neocasesoftware.com/integrations/microsoft-teams/) - [SAP SuccessFactors](https://www.neocasesoftware.com/integrations/neocase-integrated-to-sap-successfactors/) - [Access](https://www.neocasesoftware.com/integrations/neocase-and-access-peoplexd-integration/) ### [About](https://www.neocasesoftware.com/about-neocase/) - [Contact Us](https://info.neocasesoftware.com/get-in-touch) - [Support](https://onlinesupport.neocasesoftware.com/) - [The Company](https://www.neocasesoftware.com/about-neocase/) - [Career](https://www.neocasesoftware.com/career/) - [Partners](https://www.neocasesoftware.com/our-partners/) - [Press Room](https://blog.neocasesoftware.com/tag/press) ### Follow Us [Blog](https://blog.neocasesoftware.com/fr?hsLang=en) [Linkedin](https://www.linkedin.com/company/neocasesoftware/) [Youtube](https://www.youtube.com/@NeocaseSoftwareInc) ### Subscribe Receive the Neocase monthly newsletter ### Our addresses **Neocase Software Northern America** 275 Grove St, Auburndale, Massachusetts 02466 USA   **Neocase Software Europe** 91 Boulevard National, La Garenne-Colombes 92250   - [Terms of use](https://www.neocasesoftware.com/terms-of-use) - [Privacy Policy](https://www.neocasesoftware.com/privacy-policy) - [Cookie Policy](https://www.neocasesoftware.com/cookie-policy) Copyright © **Neocase Software**