Putting the ‘Shared’ in Shared Services – for Usability Sake…

Neocase Demonstrates Shared Services Solutions On the Road – Come Out & Share with Us…

As a provider of a Global HR, Customer Service & Finance Shared Services Solutions – people are our business in more ways than one. In our travels – attending, sponsoring and exhibiting at a wide variety of Events in locations around the world – it is the experience of meeting and speaking with such a diverse group of people that make it all worthwhile. In fact, it is from these conversations when we get ‘out-and-about,’ that have inspired many of our product innovations; based upon suggestions from individuals of so many companies on how we can tweak our offerings – making them even better.

The best software solutions are, of course, the ones that are intuitive in nature – easy to use in the shortest time possible. But how do you know if something is designed intuitively unless others try to learn and use it? And how do you know what peoples’ issues and challenges are on a daily basis unless you get out and speak with them?

When we are at a business event, we try to really listen to what industry professionals, as well as employees and managers, are telling us are their human resources, as well as customer and financial services challenges – so we can continue to develop the solutions that meet their needs. That is why we encourage you to attend any one of the variety of events at which Neocase has a presence – seek us out – and explain to us your unique perspective on human resources issue and challenges.

Intuitive Is as Intuitive Does…

Intuitive design is really all about usability. And usability is, of course, all about ease-of-use – and the rapid ‘learn-ability’ of manmade objects. Ergonomics, also known as the functional design of user-friendly systems, plays a large part in usability as well. Engineers design systems and solutions – but it is up to the users of these items to provide input to improve the design over time – for product evolution and improvement to occur. This brings us back to our original premise of inviting you to share your input with us; to help us help you – through improved software design for better features and functionality.

By sharing your experiences with us, and telling us what you need – we can better serve you, your colleagues and your company. So come and meet the people of Neocase Software in person at any one of our ‘on-the-road’ events. We look forward to hearing your story…

What is Neocase and how does it help HR teams?
Neocase is a cloud-based HR service delivery platform that automates HR processes, improves employee experience, and optimizes shared service center operations. It helps HR teams reduce manual tasks, increase efficiency, and deliver faster, more personalized services.
What are the main features of Neocase HR solutions?

Neocase offers a wide range of features, including:

  • Case Management for handling employee requests efficiently
  • Knowledge Base for self-service and quick answers
  • Document Management for secure storage and compliance
  • Employee Self-Service Portals for easy access to HR services
  • AI-powered Automation to streamline workflows and reduce response times
  • Reports and Analytics to monitor HR performance and manage key indicators.
Can Neocase integrate with existing HR systems like SAP SuccessFactors or Workday?
Yes. Neocase integrates seamlessly with leading HRIS platforms such as SAP SuccessFactors, Workday, and others. These integrations ensure smooth data exchange and process continuity without disrupting your existing HR ecosystem.
How does Neocase ensure data security and compliance?
Neocase is ISO 27001 certified and fully GDPR compliant. The platform uses secure cloud architecture, encryption, and strict access controls to protect sensitive HR data and maintain compliance with global regulations.
Is Neocase suitable for global organizations and multi-language environments?
Absolutely. Neocase supports multi-country deployments, multiple languages, and localization features, making it ideal for global organizations with diverse workforces.
How can I request a demo or learn more about pricing?

You can ask for informations by visiting our Contact Page or filling out the demo request form available on our website.