--- title: Shared Services Make for Good Habits description: HR Shared Services are not only personalised for employees but they also create more efficient, better trained staff too. Neocase looks at how this happens here. --- [![Neocase BY Sopra HR-07](https://blog.neocasesoftware.com/hubfs/Neocase%20BY%20Sopra%20HR-07.png) ![Neocase BY Sopra HR-07](https://blog.neocasesoftware.com/hubfs/Neocase%20BY%20Sopra%20HR-07.png)](https://www.neocasesoftware.com) - Product - [![](https://neocasesoftware.com/wp-content/uploads/2024/08/file-text-icon.svg)Solutions](https://www.neocasesoftware.com/hr-solutions/) - [Neocase HR](https://www.neocasesoftware.com/hr-solutions/neocase-hr-solution) - [Neocase HR Ready](https://www.neocasesoftware.com/hr-solutions/neocase-hr-ready-solution) - [Neocase Employee Journey](https://www.neocasesoftware.com/hr-solutions/neocase-employee-journey) - [Neocase Employee Relations](https://www.neocasesoftware.com/hr-solutions/neocase-employee-relations) - [![](https://neocasesoftware.com/wp-content/uploads/2024/08/grid-icon.svg)Modules](https://www.neocasesoftware.com/hris-modules) - [Self-Service Portal](https://www.neocasesoftware.com//hris-modules/hr-self-service-portal) - [Case & Knowledge Management](https://www.neocasesoftware.com/hris-modules/hr-case-and-knowledge-management) - [Business Processes Management](https://www.neocasesoftware.com/hris-modules/business-process-management) - [Employee Document Management](https://www.neocasesoftware.com/hris-modules/employee-document-management/) - [People Analytics](https://www.neocasesoftware.com/hris-modules/reports-and-analytics) - [Finance Extension](https://www.neocasesoftware.com/hris-modules/finance-extension) - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/package-icon.svg)Services](https://www.neocasesoftware.com/services) - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/dollar-sign-icon.svg)Pricing](https://www.neocasesoftware.com/services) - [Integrations](https://www.neocasesoftware.com/integrations) - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/code-icon.svg)Our integrations](https://www.neocasesoftware.com/integrations) - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/12/Microsoft-Teams-Logo.png)Microsoft Teams](https://www.neocasesoftware.com/integrations/microsoft-teams) - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/12/WDAY-f35396ad.png)Workday](https://www.neocasesoftware.com/integrations/worday) - [![icone](https://neocasesoftware.com/wp-content/uploads/2025/03/Icone-Dayforce.png)Dayforce](https://www.neocasesoftware.com/integrations/dayforce-and-neocase-integration/https://www.neocasesoftware.com/integrations/dayforce-and-neocase-integration/) - [![](https://neocasesoftware.com/wp-content/uploads/2025/03/The-Access-Group-Icon.png)Access](https://www.neocasesoftware.com/integrations/neocase-and-access-peoplexd-integration/) - [![](https://neocasesoftware.com/wp-content/uploads/2025/03/Icone-Cegid.png)Cegid](https://www.neocasesoftware.com/integrations/cegid-and-neocase-integration/) - [![](https://neocasesoftware.com/wp-content/uploads/2025/04/edit.svg)e-Signature Solutions](https://www.neocasesoftware.com/integrations/e-signature-integrations/) - [![](https://neocasesoftware.com/wp-content/uploads/2025/04/share-2.svg)Other Solutions](https://www.neocasesoftware.com/integrations/hris-ecosystem-integration/) - [![](https://neocasesoftware.com/wp-content/uploads/2025/04/soprahr_icon.png)Sopra HR 4YOU](https://www.neocasesoftware.com/integrations/neocase-and-sopra-hr-integration/) - [![](https://neocasesoftware.com/wp-content/uploads/2025/04/Icon-AP-Success-Factor-HCM-1.png)SAP SuccessFactors](https://www.neocasesoftware.com/integrations/neocase-integrated-to-sap-successfactors/) - [![](https://neocasesoftware.com/wp-content/uploads/2025/04/adp-icon-unplated.png)ADP](https://www.neocasesoftware.com/integrations/adp-neocase-integration/) - [![](https://neocasesoftware.com/wp-content/uploads/2025/04/oracle-favicon.svg)Oracle HCM](https://www.neocasesoftware.com/integrations/neocase-oracle-hcm-integration/) - Case Studies - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/award-icon.svg)Success Stories](https://www.neocasesoftware.com/success-stories) - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/folder-icon.svg)Use Cases](https://www.neocasesoftware.com/hr-use-cases) - Resources - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/book-open-icon.svg)Blog](https://blog.neocasesoftware.com) - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/book-icon.svg)Resources Center](https://www.neocasesoftware.com/hr-resources) - About - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/mail-icon.svg)Contact us](https://info.neocasesoftware.com/contact-us-old) - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/at-sign-icon.svg)Neocase by sopra HR](https://www.neocasesoftware.com/about-neocase) - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/users-icon.svg)Partners](https://www.neocasesoftware.com/our-partners) - [Support](https://onlinesupport.neocasesoftware.com/) ![English](https://www.neocasesoftware.com/wp-content/uploads/flags/united-states-flag-icon.svg) [![Français](https://www.neocasesoftware.com/wp-content/plugins/sitepress-multilingual-cms/res/flags/fr.svg) Français](https://blog.neocasesoftware.com/fr?hsLang=en) [![English](https://www.neocasesoftware.com/wp-content/uploads/flags/united-states-flag-icon.svg) English](https://blog.neocasesoftware.com/?hsLang=en) [![Neocase BY Sopra HR-07](https://blog.neocasesoftware.com/hubfs/Neocase%20BY%20Sopra%20HR-07.png) ![Neocase BY Sopra HR-07](https://blog.neocasesoftware.com/hubfs/Neocase%20BY%20Sopra%20HR-07.png)](https://www.neocasesoftware.com) - Product - [![](https://neocasesoftware.com/wp-content/uploads/2024/08/file-text-icon.svg)Solutions](https://www.neocasesoftware.com/hr-solutions/) - [Neocase HR](https://www.neocasesoftware.com/hr-solutions/neocase-hr-solution) - [Neocase HR Ready](https://www.neocasesoftware.com/hr-solutions/neocase-hr-ready-solution) - [Neocase Employee Journey](https://www.neocasesoftware.com/hr-solutions/neocase-employee-journey) - [Neocase Employee Relations](https://www.neocasesoftware.com/hr-solutions/neocase-employee-relations) - [![](https://neocasesoftware.com/wp-content/uploads/2024/08/grid-icon.svg)Modules](https://www.neocasesoftware.com/hris-modules) - [Self-Service Portal](https://www.neocasesoftware.com//hris-modules/hr-self-service-portal) - [Case & Knowledge Management](https://www.neocasesoftware.com/hris-modules/hr-case-and-knowledge-management) - [Business Processes Management](https://www.neocasesoftware.com/hris-modules/business-process-management) - [Employee Document Management](https://www.neocasesoftware.com/hris-modules/employee-document-management/) - [People Analytics](https://www.neocasesoftware.com/hris-modules/reports-and-analytics) - [Finance Extension](https://www.neocasesoftware.com/hris-modules/finance-extension) - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/package-icon.svg)Services](https://www.neocasesoftware.com/services) - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/dollar-sign-icon.svg)Pricing](https://www.neocasesoftware.com/services) - [Integrations](https://www.neocasesoftware.com/integrations) - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/code-icon.svg)Our integrations](https://www.neocasesoftware.com/integrations) - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/12/Microsoft-Teams-Logo.png)Microsoft Teams](https://www.neocasesoftware.com/integrations/microsoft-teams) - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/12/WDAY-f35396ad.png)Workday](https://www.neocasesoftware.com/integrations/worday) - [![icone](https://neocasesoftware.com/wp-content/uploads/2025/03/Icone-Dayforce.png)Dayforce](https://www.neocasesoftware.com/integrations/dayforce-and-neocase-integration/https://www.neocasesoftware.com/integrations/dayforce-and-neocase-integration/) - [![](https://neocasesoftware.com/wp-content/uploads/2025/03/The-Access-Group-Icon.png)Access](https://www.neocasesoftware.com/integrations/neocase-and-access-peoplexd-integration/) - [![](https://neocasesoftware.com/wp-content/uploads/2025/03/Icone-Cegid.png)Cegid](https://www.neocasesoftware.com/integrations/cegid-and-neocase-integration/) - [![](https://neocasesoftware.com/wp-content/uploads/2025/04/edit.svg)e-Signature Solutions](https://www.neocasesoftware.com/integrations/e-signature-integrations/) - [![](https://neocasesoftware.com/wp-content/uploads/2025/04/share-2.svg)Other Solutions](https://www.neocasesoftware.com/integrations/hris-ecosystem-integration/) - [![](https://neocasesoftware.com/wp-content/uploads/2025/04/soprahr_icon.png)Sopra HR 4YOU](https://www.neocasesoftware.com/integrations/neocase-and-sopra-hr-integration/) - [![](https://neocasesoftware.com/wp-content/uploads/2025/04/Icon-AP-Success-Factor-HCM-1.png)SAP SuccessFactors](https://www.neocasesoftware.com/integrations/neocase-integrated-to-sap-successfactors/) - [![](https://neocasesoftware.com/wp-content/uploads/2025/04/adp-icon-unplated.png)ADP](https://www.neocasesoftware.com/integrations/adp-neocase-integration/) - [![](https://neocasesoftware.com/wp-content/uploads/2025/04/oracle-favicon.svg)Oracle HCM](https://www.neocasesoftware.com/integrations/neocase-oracle-hcm-integration/) - Case Studies - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/award-icon.svg)Success Stories](https://www.neocasesoftware.com/success-stories) - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/folder-icon.svg)Use Cases](https://www.neocasesoftware.com/hr-use-cases) - Resources - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/book-open-icon.svg)Blog](https://blog.neocasesoftware.com) - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/book-icon.svg)Resources Center](https://www.neocasesoftware.com/hr-resources) - About - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/mail-icon.svg)Contact us](https://info.neocasesoftware.com/contact-us-old) - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/at-sign-icon.svg)Neocase by sopra HR](https://www.neocasesoftware.com/about-neocase) - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/users-icon.svg)Partners](https://www.neocasesoftware.com/our-partners) - [Support](https://onlinesupport.neocasesoftware.com/) Loading... × ## Book a demo now ## And see it in action Your details are 100% safe - ### We will endeavor to get back to you within 24 hours and will schedule a demo based on availability - ### The demo will be provided remotely to you and will last approximately 60 minutes × ###### [HR Service Delivery](https://blog.neocasesoftware.com/tag/hr-service-delivery-posts) # Shared Services Make for Good Habits Posted on [December 22, 2015](https://blog.neocasesoftware.com/hr-service-delivery-posts/shared-services-make-for-good-habits) by [aking](https://blog.neocasesoftware.com/author/aking) [Home](https://www.neocasesoftware.com/) > [Neocase Blog](https://blog.neocasesoftware.com/hr-service-delivery-posts/shared-services-make-for-good-habits) > **Shared Services Make for Good Habits** Ever notice how things that we can’t live without today weren’t even on our radar just a few years ago? The Internet, email, GPS and mobile phones are just a few of the technologies that have become so crucial to the daily lives of most people in advanced societies that they take them for granted – not giving their presence a second thought – until they are out of reach that is… A recent Pew Research poll, [‘The Technologies Americans Can and Can’t Live Without](http://www.nationaljournal.com/tech/2014/02/27/technologies-americans-can-cant-live-without),’ asked a group of Americans which technology would be the hardest to live without – television, Internet or cell phone? The majority of respondents, 53%, said that the Internet would be “very hard” to part with, while only 34% said the same of television, while a surprising 13% chose the cell phone as the technology they’d keep. Another advantageous technology that is becoming a beneficial good habit for many at their places of employment, as well as a critical source of company news and information – is the use of [Human Resources Shared Services](http://www.neocasesoftware.com/solutions/solution-hr-power/). HR Shared Services solutions provide an organization’s employees with automated forms, policy and procedure information to streamline HR processes – but perhaps more importantly – these systems give people a personalized access gateway to their employer. Self-Service Portals provide targeted content and tools based upon a person’s unique profile and role within the company. These displays are beneficial for both employee and employer – offering an automated anytime, anyplace method to access company content (news, events, policies) and employee HR information (benefits, payroll, opportunities) as well as a variety of communication methods such as email, live chat and surveys for streamlined input and feedback. In his column [‘Why shared services will benefit everyone](http://www.computerweekly.com/opinion/Why-shared-services-will-benefit-everyone),’ John McKinlay, technology specialist and partner at law firm DLA Piper Rudncik Gray Cary explains, “What is often overlooked is that there are many advantages for the staff involved. In coming together, best practice can be shared, leading to better trained and skilled staff. Public sector staff can claim to be setting the standard. Greater job satisfaction can also arise from the opportunities to work within a dedicated team, with more frequent career advancement prospects, and to be closer to the ‘internal customer’.” Share this post ##### aking ### CATEGORIES - [HR Service Delivery (231)](https://blog.neocasesoftware.com/tag/hr-service-delivery-posts) - [Press (34)](https://blog.neocasesoftware.com/tag/press) - [Experience collaborateur (33)](https://blog.neocasesoftware.com/tag/experience-collaborateur) - [Case Management (31)](https://blog.neocasesoftware.com/tag/case-management) - [Self-Service Portal (29)](https://blog.neocasesoftware.com/tag/self-service-portal) - [Product (26)](https://blog.neocasesoftware.com/tag/product) - [Employee Experience (22)](https://blog.neocasesoftware.com/tag/employee-experience) - [Knowledge Base (22)](https://blog.neocasesoftware.com/tag/knowledge-base) - [Best Practices (21)](https://blog.neocasesoftware.com/tag/best-practices) - [Business Process Automation (20)](https://blog.neocasesoftware.com/tag/business-process-automation-posts) - [Digital transformation (15)](https://blog.neocasesoftware.com/tag/digital-transformation) - [Feature (14)](https://blog.neocasesoftware.com/tag/feature) - [Artificial Intelligence (13)](https://blog.neocasesoftware.com/tag/artificial-intelligence) - [Future of HR (13)](https://blog.neocasesoftware.com/tag/future-of-hr) - [Fosway (11)](https://blog.neocasesoftware.com/tag/fosway) - [Partner (11)](https://blog.neocasesoftware.com/tag/partner) - [Employee Journey (10)](https://blog.neocasesoftware.com/tag/employee-journey) - [Employee Relations (10)](https://blog.neocasesoftware.com/tag/employee-relations) - [Events (10)](https://blog.neocasesoftware.com/tag/events) - [COVID-19 (8)](https://blog.neocasesoftware.com/tag/covid-19) - [Employee Document Management (8)](https://blog.neocasesoftware.com/tag/employee-document-management) - [Customers (7)](https://blog.neocasesoftware.com/tag/customers) - [Onboarding (7)](https://blog.neocasesoftware.com/tag/onboarding) - [Neocase HR (6)](https://blog.neocasesoftware.com/tag/neocase-hr) - [EDM (5)](https://blog.neocasesoftware.com/tag/edm) - [Chatbot (4)](https://blog.neocasesoftware.com/tag/chatbot) - [Data Confidentiality (4)](https://blog.neocasesoftware.com/tag/data-confidentiality) - [Manufacturing (4)](https://blog.neocasesoftware.com/tag/manufacturing) - [Analytics (3)](https://blog.neocasesoftware.com/tag/analytics) - [ERM (2)](https://blog.neocasesoftware.com/tag/erm) - [Monthly Updates (2)](https://blog.neocasesoftware.com/tag/monthly-updates) - [News (2)](https://blog.neocasesoftware.com/tag/news) - [Reporting (2)](https://blog.neocasesoftware.com/tag/reporting) - [Webinar (2)](https://blog.neocasesoftware.com/tag/webinar) - [offboarding (2)](https://blog.neocasesoftware.com/tag/offboarding) - [Gartner (1)](https://blog.neocasesoftware.com/tag/gartner) - [Health and Safety at work (1)](https://blog.neocasesoftware.com/tag/health-and-safety-at-work) - [Professional Services (1)](https://blog.neocasesoftware.com/tag/professional-services) - [Quality of work (1)](https://blog.neocasesoftware.com/tag/quality-of-work) - [Shared Cervice Center (1)](https://blog.neocasesoftware.com/tag/shared-cervice-center) - [Success Story (1)](https://blog.neocasesoftware.com/tag/success-story) - [What is..? (1)](https://blog.neocasesoftware.com/tag/what-is) - [Workday connector (1)](https://blog.neocasesoftware.com/tag/workday-connector) See all     ## See the Power of [HR Service Delivery](https://info.neocasesoftware.com/book-demo?hsLang=en) [Book a demo now](https://info.neocasesoftware.com/book-demo?hsLang=en) Blog articles you don’t want to miss directly in your inbox What is Neocase and how does it help HR teams? Neocase is a cloud-based HR service delivery platform that automates HR processes, improves employee experience, and optimizes shared service center operations. It helps HR teams reduce manual tasks, increase efficiency, and deliver faster, more personalized services. What are the main features of Neocase HR solutions? Neocase offers a wide range of features, including: - **Case Management** for handling employee requests efficiently - **Knowledge Base** for self-service and quick answers - **Document Management** for secure storage and compliance - **Employee Self-Service Portals** for easy access to HR services - **AI-powered Automation** to streamline workflows and reduce response times - **Reports and Analytics** to monitor HR performance and manage key indicators. Can Neocase integrate with existing HR systems like SAP SuccessFactors or Workday? Yes. Neocase integrates seamlessly with leading HRIS platforms such as SAP SuccessFactors, Workday, and others. These integrations ensure smooth data exchange and process continuity without disrupting your existing HR ecosystem. How does Neocase ensure data security and compliance? Neocase is ISO 27001 certified and fully GDPR compliant. The platform uses secure cloud architecture, encryption, and strict access controls to protect sensitive HR data and maintain compliance with global regulations. Is Neocase suitable for global organizations and multi-language environments? Absolutely. Neocase supports multi-country deployments, multiple languages, and localization features, making it ideal for global organizations with diverse workforces. How can I request a demo or learn more about pricing? You can ask for informations by visiting our [Contact Page](https://info.neocasesoftware.com/get-in-touch?hsLang=en) or filling out the [demo request](https://info.neocasesoftware.com/book-demo?hsLang=en) form available on our website. ### Continue reading [GDPR Compliance and HR Digitalization: What Companies Need to Know](https://blog.neocasesoftware.com/gdpr-compliance-and-hr-digitalization-what-companies-need-to-know?hsLang=en) [HR Chatbots: A Practical Guide to Conversational AI for HR Teams](https://blog.neocasesoftware.com/hr-chatbots?hsLang=en) [How the Public Sector Is Modernizing Its HR Services](https://blog.neocasesoftware.com/how-the-public-sector-is-modernizing-its-hr-services?hsLang=en) ### [Solutions](https://www.neocasesoftware.com/hr-solutions/) - [Neocase HR](https://www.neocasesoftware.com/hr-solutions/neocase-hr-solution/) - [Neocase HR Ready](https://www.neocasesoftware.com/hr-solutions/neocase-hr-ready-solution/) - [Employee Journey](https://www.neocasesoftware.com/hr-solutions/neocase-employee-journey/) - [Employee Relations](https://www.neocasesoftware.com/hr-solutions/neocase-employee-relations/) ### [Integrations](https://www.neocasesoftware.com/integrations/) - [Workday](https://www.neocasesoftware.com/integrations/workday/) - [Microsoft Teams](https://www.neocasesoftware.com/integrations/microsoft-teams/) - [SAP SuccessFactors](https://www.neocasesoftware.com/integrations/neocase-integrated-to-sap-successfactors/) - [Access](https://www.neocasesoftware.com/integrations/neocase-and-access-peoplexd-integration/) ### [About](https://www.neocasesoftware.com/about-neocase/) - [Contact Us](https://info.neocasesoftware.com/get-in-touch) - [Support](https://onlinesupport.neocasesoftware.com/) - [The Company](https://www.neocasesoftware.com/about-neocase/) - [Career](https://www.neocasesoftware.com/career/) - [Partners](https://www.neocasesoftware.com/our-partners/) - [Press Room](https://blog.neocasesoftware.com/tag/press) ### Follow Us [Blog](https://blog.neocasesoftware.com/fr?hsLang=en) [Linkedin](https://www.linkedin.com/company/neocasesoftware/) [Youtube](https://www.youtube.com/@NeocaseSoftwareInc) ### Subscribe Receive the Neocase monthly newsletter ### Our addresses **Neocase Software Northern America** 275 Grove St, Auburndale, Massachusetts 02466 USA   **Neocase Software Europe** 91 Boulevard National, La Garenne-Colombes 92250   - [Terms of use](https://www.neocasesoftware.com/terms-of-use) - [Privacy Policy](https://www.neocasesoftware.com/privacy-policy) - [Cookie Policy](https://www.neocasesoftware.com/cookie-policy) Copyright © **Neocase Software**