---
title: Shared Services - A River Runs through it...
description: A healthy workforce is the heart of any successful company. SSC spread resources across a business, connecting the workplace which is crucial. Neocase looks at why.
---

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###### [HR Service Delivery](https://blog.neocasesoftware.com/tag/hr-service-delivery-posts)

# Shared Services - A River Runs through it...

Posted on [May 05, 2016](https://blog.neocasesoftware.com/hr-service-delivery-posts/shared-services-river-runs)  by [volive](https://blog.neocasesoftware.com/author/volive)

[Home](https://www.neocasesoftware.com/)  > [Neocase Blog](https://blog.neocasesoftware.com/hr-service-delivery-posts/shared-services-river-runs) > **Shared Services - A River Runs through it...**

Just as water is essential to life, a healthy workforce is the heart of a successful, thriving company. Putting the right pieces in place to assist employees in their HR needs goes a long way towards increased productivity and morale – and a happier, more connected workplace.

"Shared Services is a business model that enables resources to be leveraged across an entire organization resulting in lower costs with agreed upon customer-service levels. In many instances, Shared Services is a separate business unit created within a company or agency accountable for delivering a suite of services to both the operating business units and the corporate functions," according to ['What is Shared Services?](https://www.peeriosity.com/shared-services/articles/2012/06/what-is-shared-services/)‘ as posted on Peerosity.com – researcher for Shared Services Professionals.

There are many benefits to implementing Shared Services, including reduced costs through economies of scale, process standardization and adherence to best practices. The efficiencies gained enable the organization to focus more on initiatives that serve growth of the organization, and its ability to execute at a more strategic level.

Shared Services Solutions have continued to evolve over the past several years according to Peerosity.com - from starting out as “Single function Shared Services for Accounting and Finance' through Multi-Functional Shared Services for HR, IT and Procurement to today's Integrated Shared Services - organizations created a Shared Services Operating Unit, usually distinct from any particular functional area."

Innovative [Shared Service Centers for Finance Operations](http://www.neocasesoftware.com/solutions/solution-fs-power/) feature automation for finance processes such as supplier onboarding, and electronic document management for invoices, purchase orders and contracts. Integrated modules that work seamlessly together also provide functionality for supplier engagement management and data-rich portals, a finance helpdesk to monitor and manage all requests and processes within the service center and detailed analytics with dashboards and reports providing audit information in real-time.

Building a world-class [HR Shared Services organization](http://www.neocasesoftware.com/solutions/solution-hr-power/) enables companies to reduce operational costs and enhance employee satisfaction by optimizing HR processes through a flexible solution that grows with the organization. Integrated Business Process Management tools help the organization run more efficiently while Business Analytics monitor that efficiency and identify areas for improvement. Self-service portals increase the “flow” of efficiency by giving employees the capability to find answers themselves, and initiate more tasks without involving HR resources. Keeping an ongoing positive flow of productivity and employee engagement is a priority for an organization. Shared Services and their supporting technologies offer a solution to help turn the tide in your favor.

Share this post

##### volive

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Blog articles you don’t want to miss directly in your inbox

 What is Neocase and how does it help HR teams?

 Neocase is a cloud-based HR service delivery platform that automates HR processes, improves employee experience, and optimizes shared service center operations. It helps HR teams reduce manual tasks, increase efficiency, and deliver faster, more personalized services.

 What are the main features of Neocase HR solutions?

Neocase offers a wide range of features, including:

- **Case Management** for handling employee requests efficiently
- **Knowledge Base** for self-service and quick answers
- **Document Management** for secure storage and compliance
- **Employee Self-Service Portals** for easy access to HR services
- **AI-powered Automation** to streamline workflows and reduce response times
- **Reports and Analytics** to monitor HR performance and manage key indicators.

 Can Neocase integrate with existing HR systems like SAP SuccessFactors or Workday?

 Yes. Neocase integrates seamlessly with leading HRIS platforms such as SAP SuccessFactors, Workday, and others. These integrations ensure smooth data exchange and process continuity without disrupting your existing HR ecosystem.

 How does Neocase ensure data security and compliance?

 Neocase is ISO 27001 certified and fully GDPR compliant. The platform uses secure cloud architecture, encryption, and strict access controls to protect sensitive HR data and maintain compliance with global regulations.

 Is Neocase suitable for global organizations and multi-language environments?

 Absolutely. Neocase supports multi-country deployments, multiple languages, and localization features, making it ideal for global organizations with diverse workforces.

 How can I request a demo or learn more about pricing?

You can ask for informations by visiting our [Contact Page](https://info.neocasesoftware.com/get-in-touch?hsLang=en) or filling out the [demo request](https://info.neocasesoftware.com/book-demo?hsLang=en) form available on our website.

### Continue reading

[GDPR Compliance and HR Digitalization: What Companies Need to Know](https://blog.neocasesoftware.com/gdpr-compliance-and-hr-digitalization-what-companies-need-to-know?hsLang=en)

[HR Chatbots: A Practical Guide to Conversational AI for HR Teams](https://blog.neocasesoftware.com/hr-chatbots?hsLang=en)

[How the Public Sector Is Modernizing Its HR Services](https://blog.neocasesoftware.com/how-the-public-sector-is-modernizing-its-hr-services?hsLang=en)

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