We are proud to be referenced in Gartner’s 2025 Market Guide

We are delighted to announce that once again this year, Neocase is referenced in Gartner’s Market Guide for Integrated HR Service Management Solutions. This recognition represents an important milestone for us and reflects our ongoing commitment to supporting organizations in the innovation, modernization, and integration of their HR services.


🔍 What is Gartner?

Gartner is one of the world’s leading authorities in technology analysis. For nearly 30 years, the company has developed evaluation models that help organizations understand the maturity and evolution of innovations. Among them, the well-known Hype Cycle, widely used in HR, maps the lifecycle of technologies—from their emergence to large-scale adoption.
This model highlights the gap between market expectations and the actual maturity of solutions, identifying key phases: innovation trigger, peak of expectations, disillusionment, learning, and productivity.
With a rigorous methodology combining user feedback and interviews with vendors, buyers, and end users, the Hype Cycle has become a strategic tool for distinguishing short-lived trends from innovations that truly deliver long-term value.


📘 Our presence in the Market Guide

The Market Guide for Integrated HR Service Management Solutions provides an independent analysis of major market trends and an overview of solutions dedicated to integrated HR services. It is a valuable resource for HR and IT professionals seeking to better understand the evolution of HR Service Delivery.

We are proud and sincerely grateful to be included among the referenced solutions. Thank you to Gartner for this recognition, and to our clients and partners for their continued trust.

To learn more, you can visit the report page directly on Gartner’s website:
👉 https://www.gartner.com

What is Neocase and how does it help HR teams?
Neocase is a cloud-based HR service delivery platform that automates HR processes, improves employee experience, and optimizes shared service center operations. It helps HR teams reduce manual tasks, increase efficiency, and deliver faster, more personalized services.
What are the main features of Neocase HR solutions?

Neocase offers a wide range of features, including:

  • Case Management for handling employee requests efficiently
  • Knowledge Base for self-service and quick answers
  • Document Management for secure storage and compliance
  • Employee Self-Service Portals for easy access to HR services
  • AI-powered Automation to streamline workflows and reduce response times
  • Reports and Analytics to monitor HR performance and manage key indicators.
Can Neocase integrate with existing HR systems like SAP SuccessFactors or Workday?
Yes. Neocase integrates seamlessly with leading HRIS platforms such as SAP SuccessFactors, Workday, and others. These integrations ensure smooth data exchange and process continuity without disrupting your existing HR ecosystem.
How does Neocase ensure data security and compliance?
Neocase is ISO 27001 certified and fully GDPR compliant. The platform uses secure cloud architecture, encryption, and strict access controls to protect sensitive HR data and maintain compliance with global regulations.
Is Neocase suitable for global organizations and multi-language environments?
Absolutely. Neocase supports multi-country deployments, multiple languages, and localization features, making it ideal for global organizations with diverse workforces.
How can I request a demo or learn more about pricing?

You can ask for informations by visiting our Contact Page or filling out the demo request form available on our website.