---
title: Employee HR Self-Service Portals for Remote Work Success
description: The business world is moving to remote working. By 2020 the no. of remote workers is likely to increase to 1.75 billion. Neocase looks at how you can keep up.
image: https://blog.neocasesoftware.com/hubfs/module-features-overview.jpg
---
[ ](https://www.neocasesoftware.com)
- Product
- [Solutions](https://www.neocasesoftware.com/hr-solutions/)
- [Neocase HR](https://www.neocasesoftware.com/hr-solutions/neocase-hr-solution)
- [Neocase HR Ready](https://www.neocasesoftware.com/hr-solutions/neocase-hr-ready-solution)
- [Neocase Employee Journey](https://www.neocasesoftware.com/hr-solutions/neocase-employee-journey)
- [Neocase Employee Relations](https://www.neocasesoftware.com/hr-solutions/neocase-employee-relations)
- [Modules](https://www.neocasesoftware.com/hris-modules)
- [Self-Service Portal](https://www.neocasesoftware.com//hris-modules/hr-self-service-portal)
- [Case & Knowledge Management](https://www.neocasesoftware.com/hris-modules/hr-case-and-knowledge-management)
- [Business Processes Management](https://www.neocasesoftware.com/hris-modules/business-process-management)
- [Employee Document Management](https://www.neocasesoftware.com/hris-modules/employee-document-management/)
- [People Analytics](https://www.neocasesoftware.com/hris-modules/reports-and-analytics)
- [Finance Extension](https://www.neocasesoftware.com/hris-modules/finance-extension)
- [Services](https://www.neocasesoftware.com/services)
- [Pricing](https://www.neocasesoftware.com/services)
- [Integrations](https://www.neocasesoftware.com/integrations)
- [Our integrations](https://www.neocasesoftware.com/integrations)
- [Microsoft Teams](https://www.neocasesoftware.com/integrations/microsoft-teams)
- [Workday](https://www.neocasesoftware.com/integrations/worday)
- [Dayforce](https://www.neocasesoftware.com/integrations/dayforce-and-neocase-integration/https://www.neocasesoftware.com/integrations/dayforce-and-neocase-integration/)
- [Access](https://www.neocasesoftware.com/integrations/neocase-and-access-peoplexd-integration/)
- [Cegid](https://www.neocasesoftware.com/integrations/cegid-and-neocase-integration/)
- [e-Signature Solutions](https://www.neocasesoftware.com/integrations/e-signature-integrations/)
- [Other Solutions](https://www.neocasesoftware.com/integrations/hris-ecosystem-integration/)
- [Sopra HR 4YOU](https://www.neocasesoftware.com/integrations/neocase-and-sopra-hr-integration/)
- [SAP SuccessFactors](https://www.neocasesoftware.com/integrations/neocase-integrated-to-sap-successfactors/)
- [ADP](https://www.neocasesoftware.com/integrations/adp-neocase-integration/)
- [Oracle HCM](https://www.neocasesoftware.com/integrations/neocase-oracle-hcm-integration/)
- Case Studies
- [Success Stories](https://www.neocasesoftware.com/success-stories)
- [Use Cases](https://www.neocasesoftware.com/hr-use-cases)
- Resources
- [Blog](https://blog.neocasesoftware.com)
- [Resources Center](https://www.neocasesoftware.com/hr-resources)
- About
- [Contact us](https://info.neocasesoftware.com/contact-us-old)
- [Neocase by sopra HR](https://www.neocasesoftware.com/about-neocase)
- [Partners](https://www.neocasesoftware.com/our-partners)
- [Support](https://onlinesupport.neocasesoftware.com/)
[ Français](https://blog.neocasesoftware.com/fr?hsLang=en) [ English](https://blog.neocasesoftware.com/?hsLang=en)
[ ](https://www.neocasesoftware.com)
- Product
- [Solutions](https://www.neocasesoftware.com/hr-solutions/)
- [Neocase HR](https://www.neocasesoftware.com/hr-solutions/neocase-hr-solution)
- [Neocase HR Ready](https://www.neocasesoftware.com/hr-solutions/neocase-hr-ready-solution)
- [Neocase Employee Journey](https://www.neocasesoftware.com/hr-solutions/neocase-employee-journey)
- [Neocase Employee Relations](https://www.neocasesoftware.com/hr-solutions/neocase-employee-relations)
- [Modules](https://www.neocasesoftware.com/hris-modules)
- [Self-Service Portal](https://www.neocasesoftware.com//hris-modules/hr-self-service-portal)
- [Case & Knowledge Management](https://www.neocasesoftware.com/hris-modules/hr-case-and-knowledge-management)
- [Business Processes Management](https://www.neocasesoftware.com/hris-modules/business-process-management)
- [Employee Document Management](https://www.neocasesoftware.com/hris-modules/employee-document-management/)
- [People Analytics](https://www.neocasesoftware.com/hris-modules/reports-and-analytics)
- [Finance Extension](https://www.neocasesoftware.com/hris-modules/finance-extension)
- [Services](https://www.neocasesoftware.com/services)
- [Pricing](https://www.neocasesoftware.com/services)
- [Integrations](https://www.neocasesoftware.com/integrations)
- [Our integrations](https://www.neocasesoftware.com/integrations)
- [Microsoft Teams](https://www.neocasesoftware.com/integrations/microsoft-teams)
- [Workday](https://www.neocasesoftware.com/integrations/worday)
- [Dayforce](https://www.neocasesoftware.com/integrations/dayforce-and-neocase-integration/https://www.neocasesoftware.com/integrations/dayforce-and-neocase-integration/)
- [Access](https://www.neocasesoftware.com/integrations/neocase-and-access-peoplexd-integration/)
- [Cegid](https://www.neocasesoftware.com/integrations/cegid-and-neocase-integration/)
- [e-Signature Solutions](https://www.neocasesoftware.com/integrations/e-signature-integrations/)
- [Other Solutions](https://www.neocasesoftware.com/integrations/hris-ecosystem-integration/)
- [Sopra HR 4YOU](https://www.neocasesoftware.com/integrations/neocase-and-sopra-hr-integration/)
- [SAP SuccessFactors](https://www.neocasesoftware.com/integrations/neocase-integrated-to-sap-successfactors/)
- [ADP](https://www.neocasesoftware.com/integrations/adp-neocase-integration/)
- [Oracle HCM](https://www.neocasesoftware.com/integrations/neocase-oracle-hcm-integration/)
- Case Studies
- [Success Stories](https://www.neocasesoftware.com/success-stories)
- [Use Cases](https://www.neocasesoftware.com/hr-use-cases)
- Resources
- [Blog](https://blog.neocasesoftware.com)
- [Resources Center](https://www.neocasesoftware.com/hr-resources)
- About
- [Contact us](https://info.neocasesoftware.com/contact-us-old)
- [Neocase by sopra HR](https://www.neocasesoftware.com/about-neocase)
- [Partners](https://www.neocasesoftware.com/our-partners)
- [Support](https://onlinesupport.neocasesoftware.com/)
Loading...
×
## Book a demo now
## And see it in action
Your details are 100% safe
- ### We will endeavor to get back to you within 24 hours and will schedule a demo based on availability
- ### The demo will be provided remotely to you and will last approximately 60 minutes
×
###### [Self-Service Portal](https://blog.neocasesoftware.com/tag/self-service-portal)
# Employee HR Self-Service Portals for Remote Work Success
Posted on [October 28, 2017](https://blog.neocasesoftware.com/employee-hr-self-service-portals-remote-work-success) by [Jim Watson](https://blog.neocasesoftware.com/author/jim-watson)
[Home](https://www.neocasesoftware.com/) \> [Neocase Blog](https://blog.neocasesoftware.com/employee-hr-self-service-portals-remote-work-success) \> **Employee HR Self-Service Portals for Remote Work Success**
The Internet and digital technologies have made it possible for employees to work remotely. The global mobile workforce is forecasted to increase from 1.32 billion in 2014 to 1.75 billion in 2020 according to a [Mobile Workforce Forecast Report](https://www.strategyanalytics.com/access-services/enterprise/mobile-workforce/market-data/report-detail/global-mobile-workforce-forecast-2015-2020) by analytics and data researchers Strategy Analytics. This growth rate translates for 37.4% of the global workforce in 2014, to 42.0% in 2020 as highlighted in the report summary by author Gina Luk.
"Globalization will continue to drive the growth of mobile office workers in all regions as executives, consultants, sales & field professionals, and other mobile professionals of multinational corporations proliferate. Mobile devices that are better designed to meet the needs of mobile workers of all types and at reasonable price points will enable a greater number of workers to become mobile.”
From the perspective of HR Service Delivery, giving these remote workers access to the HR Portal is key, because of the many and diverse capabilities the Portal offers.
“We know that employee self-service is important. It allows for improved efficiencies and better use of HR resources. It enables greater accuracy and helps to reduce costs. Self-service improves the employee experience, giving employees the information they need when they need it – and in the manner they wish to receive it," says Jeff Cohen, President of HR Data Firm CIC Plus in ‘[Four Ways to Engage Your Employees to Drive Self-Service Success](http://www.cicplus.com/blog-post/four-ways-engage-your-employees-drive-self-service-success)'
Mr. Cohen continues, "Given the benefits, it’s no surprise that companies everywhere, big and small, are using some form of employee self-service," but goes on to say that firms are seeing varying levels of success due to factors including increased compliance demands resulting in ever-changing requirements, limited IT resources and budgets, and changing business needs. He suggests the following four-point roadmap for firms looking to successfully implement employee self-service:
- Understand the changing workforce - millennials make up the largest generation of workers and are adopters of new technology
- Use the proper enabling technology - employee self-service solutions should be informative, efficient and offer on-demand accessibility
- Know that change management is critical - "don't give employees the wheel without the right instruction and training"
- Foster change with effective & well-advertised employee communications - Employees can’t make the transition to a self-service function if they’re not aware of it. And they won’t buy into it unless they understand the motivation for the change
As the number of number of mobile workers continues to grow, so too will the number of organizations providing employees with remote access to the HR Portal. Making this technology an integral part of employees’ everyday mobile lives will help build a more productive, and self sufficient, workforce.
If you're wondering whether your company needs HR self service portal software, why not have a read about our[portal software](https://www.neocasesoftware.com/solutions/self-service-portal/)?
Share this post
##### Jim Watson
Jim Watson is a Sr. Solution Consultant for HR Service Delivery at Neocase Software, and has been helping clients improve their Employee Experience, HR Productivity and Service Center Efficiency for over 10 years. He lives on the coast of Maine where he enjoys reading, writing and rowing which inspire his pursuit of the Perfect Service Experience!
### CATEGORIES
- [HR Service Delivery (231)](https://blog.neocasesoftware.com/tag/hr-service-delivery-posts)
- [Press (35)](https://blog.neocasesoftware.com/tag/press)
- [Experience collaborateur (33)](https://blog.neocasesoftware.com/tag/experience-collaborateur)
- [Case Management (31)](https://blog.neocasesoftware.com/tag/case-management)
- [Self-Service Portal (29)](https://blog.neocasesoftware.com/tag/self-service-portal)
- [Product (26)](https://blog.neocasesoftware.com/tag/product)
- [Employee Experience (22)](https://blog.neocasesoftware.com/tag/employee-experience)
- [Knowledge Base (22)](https://blog.neocasesoftware.com/tag/knowledge-base)
- [Best Practices (21)](https://blog.neocasesoftware.com/tag/best-practices)
- [Business Process Automation (20)](https://blog.neocasesoftware.com/tag/business-process-automation-posts)
- [Digital transformation (15)](https://blog.neocasesoftware.com/tag/digital-transformation)
- [Future of HR (15)](https://blog.neocasesoftware.com/tag/future-of-hr)
- [Feature (14)](https://blog.neocasesoftware.com/tag/feature)
- [Artificial Intelligence (13)](https://blog.neocasesoftware.com/tag/artificial-intelligence)
- [Events (12)](https://blog.neocasesoftware.com/tag/events)
- [Fosway (12)](https://blog.neocasesoftware.com/tag/fosway)
- [Partner (11)](https://blog.neocasesoftware.com/tag/partner)
- [Employee Journey (10)](https://blog.neocasesoftware.com/tag/employee-journey)
- [Employee Relations (10)](https://blog.neocasesoftware.com/tag/employee-relations)
- [Employee Document Management (9)](https://blog.neocasesoftware.com/tag/employee-document-management)
- [COVID-19 (8)](https://blog.neocasesoftware.com/tag/covid-19)
- [Customers (7)](https://blog.neocasesoftware.com/tag/customers)
- [Onboarding (7)](https://blog.neocasesoftware.com/tag/onboarding)
- [Chatbot (6)](https://blog.neocasesoftware.com/tag/chatbot)
- [Neocase HR (6)](https://blog.neocasesoftware.com/tag/neocase-hr)
- [EDM (5)](https://blog.neocasesoftware.com/tag/edm)
- [Data Confidentiality (4)](https://blog.neocasesoftware.com/tag/data-confidentiality)
- [Manufacturing (4)](https://blog.neocasesoftware.com/tag/manufacturing)
- [Analytics (3)](https://blog.neocasesoftware.com/tag/analytics)
- [ERM (2)](https://blog.neocasesoftware.com/tag/erm)
- [Monthly Updates (2)](https://blog.neocasesoftware.com/tag/monthly-updates)
- [News (2)](https://blog.neocasesoftware.com/tag/news)
- [Reporting (2)](https://blog.neocasesoftware.com/tag/reporting)
- [Webinar (2)](https://blog.neocasesoftware.com/tag/webinar)
- [offboarding (2)](https://blog.neocasesoftware.com/tag/offboarding)
- [Artificiel Intelligence (1)](https://blog.neocasesoftware.com/tag/artificiel-intelligence)
- [GED (1)](https://blog.neocasesoftware.com/tag/ged)
- [Gartner (1)](https://blog.neocasesoftware.com/tag/gartner)
- [Health and Safety at work (1)](https://blog.neocasesoftware.com/tag/health-and-safety-at-work)
- [Professional Services (1)](https://blog.neocasesoftware.com/tag/professional-services)
- [Quality of work (1)](https://blog.neocasesoftware.com/tag/quality-of-work)
- [Shared Cervice Center (1)](https://blog.neocasesoftware.com/tag/shared-cervice-center)
- [Success Story (1)](https://blog.neocasesoftware.com/tag/success-story)
- [What is..? (1)](https://blog.neocasesoftware.com/tag/what-is)
- [Workday connector (1)](https://blog.neocasesoftware.com/tag/workday-connector)
See all
## See the Power of [HR Service Delivery](https://info.neocasesoftware.com/book-demo?hsLang=en)
[Book a demo now](https://info.neocasesoftware.com/book-demo?hsLang=en)
Blog articles you don’t want to miss directly in your inbox
What is Neocase and how does it help HR teams?
Neocase is a cloud-based HR service delivery platform that automates HR processes, improves employee experience, and optimizes shared service center operations. It helps HR teams reduce manual tasks, increase efficiency, and deliver faster, more personalized services.
What are the main features of Neocase HR solutions?
Neocase offers a wide range of features, including:
- **Case Management** for handling employee requests efficiently
- **Knowledge Base** for self-service and quick answers
- **Document Management** for secure storage and compliance
- **Employee Self-Service Portals** for easy access to HR services
- **AI-powered Automation** to streamline workflows and reduce response times
- **Reports and Analytics** to monitor HR performance and manage key indicators.
Can Neocase integrate with existing HR systems like SAP SuccessFactors or Workday?
Yes. Neocase integrates seamlessly with leading HRIS platforms such as SAP SuccessFactors, Workday, and others. These integrations ensure smooth data exchange and process continuity without disrupting your existing HR ecosystem.
How does Neocase ensure data security and compliance?
Neocase is ISO 27001 certified and fully GDPR compliant. The platform uses secure cloud architecture, encryption, and strict access controls to protect sensitive HR data and maintain compliance with global regulations.
Is Neocase suitable for global organizations and multi-language environments?
Absolutely. Neocase supports multi-country deployments, multiple languages, and localization features, making it ideal for global organizations with diverse workforces.
How can I request a demo or learn more about pricing?
You can ask for informations by visiting our [Contact Page](https://info.neocasesoftware.com/get-in-touch?hsLang=en) or filling out the [demo request](https://info.neocasesoftware.com/book-demo?hsLang=en) form available on our website.
### Continue reading
[The New Neocase Portal: A Revolution in the Digital HR Experience](https://blog.neocasesoftware.com/the-new-neocase-employee-portal?hsLang=en)
[Talent Management and Employee Communications: The Key to Success in Mining HR](https://blog.neocasesoftware.com/talent-management-and-employee-communications-the-key-to-success-in-mining-hr?hsLang=en)
[Revolutionizing HR Management: AXA Belgium's Success Story with Neocase](https://blog.neocasesoftware.com/revolutionizing-hr-management-axa-belgium-success-story-with-neocase?hsLang=en)
### [Solutions](https://www.neocasesoftware.com/hr-solutions/)
- [Neocase HR](https://www.neocasesoftware.com/hr-solutions/neocase-hr-solution/)
- [Neocase HR Ready](https://www.neocasesoftware.com/hr-solutions/neocase-hr-ready-solution/)
- [Employee Journey](https://www.neocasesoftware.com/hr-solutions/neocase-employee-journey/)
- [Employee Relations](https://www.neocasesoftware.com/hr-solutions/neocase-employee-relations/)
### [Integrations](https://www.neocasesoftware.com/integrations/)
- [Workday](https://www.neocasesoftware.com/integrations/workday/)
- [Microsoft Teams](https://www.neocasesoftware.com/integrations/microsoft-teams/)
- [SAP SuccessFactors](https://www.neocasesoftware.com/integrations/neocase-integrated-to-sap-successfactors/)
- [Access](https://www.neocasesoftware.com/integrations/neocase-and-access-peoplexd-integration/)
### [About](https://www.neocasesoftware.com/about-neocase/)
- [Contact Us](https://info.neocasesoftware.com/get-in-touch)
- [Support](https://onlinesupport.neocasesoftware.com/)
- [The Company](https://www.neocasesoftware.com/about-neocase/)
- [Career](https://www.neocasesoftware.com/career/)
- [Partners](https://www.neocasesoftware.com/our-partners/)
- [Press Room](https://blog.neocasesoftware.com/tag/press)
### Follow Us
[Blog](https://blog.neocasesoftware.com/fr?hsLang=en)
[Linkedin](https://www.linkedin.com/company/neocasesoftware/)
[Youtube](https://www.youtube.com/@NeocaseSoftwareInc)
### Subscribe
Receive the Neocase monthly newsletter
### Our addresses
**Neocase Software Northern America**
275 Grove St, Auburndale, Massachusetts 02466 USA
**Neocase Software Europe**
91 Boulevard National, La Garenne-Colombes 92250
- [Terms of use](https://www.neocasesoftware.com/terms-of-use)
- [Privacy Policy](https://www.neocasesoftware.com/privacy-policy)
- [Cookie Policy](https://www.neocasesoftware.com/cookie-policy)
Copyright © **Neocase Software**