Only a couple of generations ago, a great many people spent their entire careers with one company. Workers took jobs with the expectation that they would potentially stay with the same company throughout their careers, and that the company, in turn, would take care of them during their tenure, and often into retirement through pension plans. While those days are long gone, it is still advantageous for a firm to be viewed as one that takes care of its employees; or as Richard Branson says, “train people well enough so they can leave, treat them well enough so they don’t want to.”
One of the key ways to help ensure employee satisfaction is by implementing a proactive and intuitive online human resources solution that makes it easy and efficient to provide feedback between the company and workers – anytime, anyplace. Open lines of communication provide ways for issues to be aired before they become “the straw that broke the camel’s back;” making one look for another employment opportunity elsewhere.
One of the biggest gains in productivity an organization can realize is through employee retention. HR studies show that employee turnover costs firms about 20% of a person’s annual salary for entry-level professionals, while replacing executives can be as high as 200% of their annual salary. These costs are averages, and may be much more for higher performing employees.
Giving employees the ability to interact with their company’s HR services 24/7 via a personalized portal increases engagement and manager access – making work lives easier. A customized experience shows that the company cares about each person in their employ – presenting individualized content that’s directly relevant to their needs.
As technology evolves and HR services leverage new methods of access, employee engagement becomes even more important – keeping professionals informed with timely and relevant company content and a feeling that they’re involved with the company and its destiny. Ongoing proper communication and access to information help establish and maintain a healthy work environment – one that keeps workers coming back for more.
