HR Service Delivery – Dancing with Technology…

Some say that one of the keys to life is not to walk, and certainly not to trip through it – but to dance. Listen to the beat, get into the groove, and let the rhythm take you. Those who can take this approach – enjoying the journey without overly worrying about the destination – tend to live in the present and on a more even keel. They are less troubled by life’s challenges and ready and eager to make progress and overcome obstacles.

Mark Twain once said, “Work like you don't need the money. Dance like no one is watching. And love like you've never been hurt.” In other words, carpe diem, or seize the day. You can watch dance on stage as a performance art, or you can participate – just like life! Culturally, dance began as a celebration or remembrance of life events – births, deaths, weddings and wars were all reflected in dance. Dancing is good for the soul, great exercise and a way to cleanse the spirit of worry.

Another way to keep life’s little annoyances at bay is to put solutions in place that make things go easier. I know, sounds pretty obvious, but how often to you roll your eyes when others are oblivious? We can all make improvements with regards to the processes we use to get things done. This is especially prevalent in the business of HR Service Delivery, where one process or another is always being evaluated, modified and streamlined for greater efficiency.

Our jobs consume most of our waking hours – until retirement anyway. Competition for talented professionals has never been fiercer. Companies realize this and are putting technology in place to make the work lives of their employees a little easier; not to mention their own as well. Employers are looking to increase engagement (and productivity) with their employees, while the workforce seeks an easy method for open communication with the organization – an interesting dance – if you’ll pardon the expression.

According to Gartner, in ‘Digital Workplaces Create New Demands for HR Service Delivery,’ “HR leaders looking to increase employee engagement through an improved employee work experience will also look to HR service delivery, HR portal and HR self-service tools that touch all employees in an organization.”

Or, as author and philosopher Alan Watts put it so eloquently, “The only way to make sense out of change is to plunge into it, move with it, and join the dance.”