Shared Services – Collaboration for Peace of Mind

Teamwork, one of the watchwords for today’s workforce and company environment, offers many advantages and opportunities - both for employers encouraging this trend – as well as employees in an organization. Workplace-Communication.com highlights 14 benefits to the collaborative efforts and results of teamwork such as higher quality output, better involvement, improved implementation and understanding, more discussion to clarify issues and come up with ideas, and improved relationships, better focus and sharing of expertise.

"Since the early 1990s, when teams became a corporate trend, a lot of work has turned into teamwork. Companies have assigned more and more responsibilities to teams, rather than individual employees or departments, and collaboration is seen as critical to getting good work done," explained in the Harvard Business Review article 'Teamwork Works Best When Top Performers Are Rewarded.' "Our findings in all of these studies support the notion that it is possible to recognize top performers and boost team performance at the same time. The bottom line is, get out there and recognize the top performers on all your teams — everyone will benefit."

Collaborative projects can be greatly enhanced when coupled with the added advantages offered by integrated Shared Services into an organization. "Management of complex, integrated enterprises may run more smoothly with the establishment of a Shared Services Organization. As companies have become increasingly more complex - but at the same time more integrated - the need for additional cross collaboration and more effective leveraging of the resources at their disposal has become increasingly significant," by Faisal Hoque from 'Collaboration and the Shared Services Organization.'

And while colleague collaboration can benefit from Shared Services – the opposite it true as well as highlighted in this example from 'How Collaboration can Benefit Shared Services' by Sarah Fane:

"…a great example from the Ford Motor Company, in which one employee looking for some technical expertise tapped out a plea for technical help using Yammer (an internal social network for businesses) and a colleague of his from another country directly, sent him the code he needed. This saved the time, money and energy used when people have to look externally and turned individual knowledge into organizational and global knowledge. As shared services centers are often located in various regions, but delivering similar services, social technology can be a great and efficient enabler of communication between sites."

"Working effectively as part of a team is incredibly important for output quality, morale, and retention," from Forbes.com article 'Why and Where is Teamwork Important?' by Edmond Lau, Quora Engineer. And integrating Shared Services into a company’s teamwork environment further enhances the efforts, productivity and results put forth – for a truly collaborative corporate culture.

What is Neocase and how does it help HR teams?
Neocase is a cloud-based HR service delivery platform that automates HR processes, improves employee experience, and optimizes shared service center operations. It helps HR teams reduce manual tasks, increase efficiency, and deliver faster, more personalized services.
What are the main features of Neocase HR solutions?

Neocase offers a wide range of features, including:

  • Case Management for handling employee requests efficiently
  • Knowledge Base for self-service and quick answers
  • Document Management for secure storage and compliance
  • Employee Self-Service Portals for easy access to HR services
  • AI-powered Automation to streamline workflows and reduce response times
  • Reports and Analytics to monitor HR performance and manage key indicators.
Can Neocase integrate with existing HR systems like SAP SuccessFactors or Workday?
Yes. Neocase integrates seamlessly with leading HRIS platforms such as SAP SuccessFactors, Workday, and others. These integrations ensure smooth data exchange and process continuity without disrupting your existing HR ecosystem.
How does Neocase ensure data security and compliance?
Neocase is ISO 27001 certified and fully GDPR compliant. The platform uses secure cloud architecture, encryption, and strict access controls to protect sensitive HR data and maintain compliance with global regulations.
Is Neocase suitable for global organizations and multi-language environments?
Absolutely. Neocase supports multi-country deployments, multiple languages, and localization features, making it ideal for global organizations with diverse workforces.
How can I request a demo or learn more about pricing?

You can ask for informations by visiting our Contact Page or filling out the demo request form available on our website.