Today, we're thrilled to showcase the incredible transformation at AXA Belgium through our cutting-edge HR solutions. In this blog post, we’ll explore AXA Belgium's journey, focusing on their key objectives, the solutions we implemented, and the impressive results they achieved. Join us as we delve into the details of this success story and discover how we can help your organization reach new heights.
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💡Discover in this article :
AXA Belgium's Objectives with Neocase
In 2017, AXA Belgium embarked on a mission to modernize their HR Shared Service Center, focusing on four primary objectives:
- Implementing a New Service Model: Bringing their new HR service model to life with a 3-tiered approach to efficiently answer employees' questions.
- Unifying Information Channels: Consolidating various information channels into a single, user-friendly portal.
- Simplifying HRIT Architecture: Replacing in-house self-service tools with a Business Processes Automation solution.
- Enhancing Automation: Pushing automation to new levels to achieve significant efficiency gains.
Transformative Solutions by Neocase
The MyHR Portal
The MyHR Portal, introduced by Neocase, serves as the single-entry point for AXA Belgium's employees. This portal allows employees to easily access all HR information and ask questions, ensuring a seamless and efficient user experience.
➡️ Discover the Self-Service Portal module of Neocase
Fine-Tuned Automation
Since 2019, AXA Belgium has implemented over 165 automated processes, streamlining "Employee Journeys" and improving operational excellence. These processes range from simple tasks to complex workflows, demonstrating the flexibility and power of Neocase's automation capabilities.
➡️ Discover the Business Process Automation module of Neocase
Improved Onboarding Experience
By automating five different onboarding processes, AXA Belgium has significantly improved data management quality, saved time, and consistently met deadlines. The integration of the digital e-vault with Neocase's EDM module has further simplified the HRIT setup, enabling smooth and efficient access to information. For instance, the digital signing of employment contracts is now seamlessly integrated into Neocase.
➡️ Discover the EDM module of Neocase
Impressive Results and Client Testimony
The implementation of Neocase has yielded substantial benefits for AXA Belgium:
- Increased Efficiency: Automation has saved valuable time and improved process efficiency.
- Enhanced Data Management: High-quality data management has reduced errors and streamlined operations.
- Simplified Access: The MyHR Portal and digital e-vault have made accessing HR information easier and more efficient.
Marc Sobieski, Head of HR Back Office at AXA Belgium, shares his experience:
"The adoption of Neocase has transformed our HR management approach. We have not only enhanced our operational efficiency but also improved the overall experience for our employees."
AXA Belgium's success story with Neocase is a testament to the transformative power of innovative HR solutions. By focusing on automation, unification of information, and simplification of processes, AXA Belgium has achieved remarkable improvements in efficiency and employee satisfaction.
At Neocase, we are proud to support our clients in their journey towards excellence. If you are looking to revolutionize your HR management practices, contact us to learn more about how Neocase can help you achieve similar success.
For more information on our collaboration with AXA Belgium and to explore how Neocase can transform your HR processes, contact us.
