--- title: 5 Ways to Keep Remote Employees Engaged description: COVID-19 social distancing requires more employees to work remotely. This article offers 5 ways to keep remote employees engaged. image: https://blog.neocasesoftware.com/hubfs/covid-blog-post-1%20(1).png --- [![Neocase BY Sopra HR-07](https://blog.neocasesoftware.com/hubfs/Neocase%20BY%20Sopra%20HR-07.png) ![Neocase BY Sopra HR-07](https://blog.neocasesoftware.com/hubfs/Neocase%20BY%20Sopra%20HR-07.png)](https://www.neocasesoftware.com) - Product - [![](https://neocasesoftware.com/wp-content/uploads/2024/08/file-text-icon.svg)Solutions](https://www.neocasesoftware.com/hr-solutions/) - [Neocase HR](https://www.neocasesoftware.com/hr-solutions/neocase-hr-solution) - [Neocase HR Ready](https://www.neocasesoftware.com/hr-solutions/neocase-hr-ready-solution) - [Neocase Employee Journey](https://www.neocasesoftware.com/hr-solutions/neocase-employee-journey) - [Neocase Employee Relations](https://www.neocasesoftware.com/hr-solutions/neocase-employee-relations) - [![](https://neocasesoftware.com/wp-content/uploads/2024/08/grid-icon.svg)Modules](https://www.neocasesoftware.com/hris-modules) - 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[![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/at-sign-icon.svg)Neocase by sopra HR](https://www.neocasesoftware.com/about-neocase) - [![](https://www.neocasesoftware.com/wp-content/uploads/2024/08/users-icon.svg)Partners](https://www.neocasesoftware.com/our-partners) - [Support](https://onlinesupport.neocasesoftware.com/) Loading... × ## Book a demo now ## And see it in action Your details are 100% safe - ### We will endeavor to get back to you within 24 hours and will schedule a demo based on availability - ### The demo will be provided remotely to you and will last approximately 60 minutes × ###### [HR Service Delivery](https://blog.neocasesoftware.com/tag/hr-service-delivery-posts), [Self-Service Portal](https://blog.neocasesoftware.com/tag/self-service-portal), [Future of HR](https://blog.neocasesoftware.com/tag/future-of-hr), [COVID-19](https://blog.neocasesoftware.com/tag/covid-19) # 5 Ways to Keep Remote Employees Engaged Posted on [April 22, 2020](https://blog.neocasesoftware.com/5-ways-to-keep-remote-employees-engaged) by [Jim Watson](https://blog.neocasesoftware.com/author/jim-watson) [Home](https://www.neocasesoftware.com/) > [Neocase Blog](https://blog.neocasesoftware.com/5-ways-to-keep-remote-employees-engaged) > **5 Ways to Keep Remote Employees Engaged** ##### Increasing employee engagement is a challenge during normal times.  COVID-19 with shelter-in-place policies have many employees working remotely for the first time, making employee engagement a greater challenge than when they're in the office.   Let's take a minute to discuss a few ways to make the new challenge a little less daunting.   ##### Why does Employee Engagement Matter? For as long as you or I remember, Gallup has been tracking the relationship between employee engagement and positive business outcomes such as customer satisfaction, profitability, lower turnover and improved safety in the workplace.  The bottom line is, engaged employees are good for business in many measurable ways.  So keep doing things to keep employees engaged are things worth doing, right?  ![Gallup Employee Engagement Metrics 2020.04.21](https://blog.neocasesoftware.com/hs-fs/hubfs/Stock%20images/Gallup%20Employee%20Engagement%20Metrics%202020.04.21.jpg?width=1734&name=Gallup%20Employee%20Engagement%20Metrics%202020.04.21.jpg)   But times are different now.  COVID's shelter-in-place has employees  working remotely, and keeping employees engaged when the employees are literally not around presents new challenges.     ##### 5 Ways to keep remote employees engaged There are plenty of steps your organization can take that will cause your remote employees to want to be plugged into their work.  I don't assume that the following five are the best ideas for your organization.    But I'm hoping  you'll find that a few are worth trying, or that they trigger other ideas. This is new territory for a lot of us, so let's forge ahead with some new initiatives, simple as they may be.     1. ##### Hold virtual company-wide meetings When you're hunkered down over your laptop at the dining room table, it can be easy to mentally drift away from the bigger picture of purpose; what you're doing, and why.  Frequent company-wide meetings through [Microsoft Teams](https://www.microsoft.com/en-us/microsoft-365/microsoft-teams/group-chat-software) or other web conference apps can eliminate that feeling of loneliness that can creep in, and create a greater sense of belonging to the remote employees.   “[Belonging](https://www.gartner.com/smarterwithgartner/build-a-sense-of-belonging-in-the-workplace/) is a key component of inclusion. When employees are truly included, they perceive that the organization cares for them as individuals, their authentic selves. HR can help make that happen,” says Lauren Romansky, Managing Vice President, Gartner. “That’s good for employees — and ultimately improves business performance.”   ![MS Teams Company Meeting 2020.04.21](https://blog.neocasesoftware.com/hs-fs/hubfs/Stock%20images/MS%20Teams%20Company%20Meeting%202020.04.21.jpg?width=1200&name=MS%20Teams%20Company%20Meeting%202020.04.21.jpg)   At Neocase, we began doing this last fall, but we've upped the frequency during COVID now that every employee is remote. The agendas and speakers vary to keep the meetings interesting. The key is to give employees an opportunity to see themselves as a part of a something greater.   1. ##### Facilitate Working Parent Support Sessions Perhaps one of the more repeated phrases during this pandemic is "We're all in this together."  That's because we're all facing and trying to solve the same challenges, especially those resulting from social distancing.   Schedule on-line discussions where employees can share their own trials, errors and successes related to topics stemming from social distancing.  Home-schooling, child-care, meal prep, family entertainment and financial management are challenges that many employees face, and would love to hear how others are dealing with them.   "[How Working Parents can Support one another](https://hbr.org/2020/04/how-working-parents-can-support-one-another?ab=hero-subleft-1)" (Harvard Business Review, April 17, 2020) says "We’re all trying to figure this out and we will need to find unconventional solutions to do so. If you find a creative solution that works for your family, show it off (even if it’s a bit weird)."   When a coworker with whom you don't often associate has a positive impact on your personal routine, it creates a new sense of connection to the workplace, leading to great engagement.     1. ##### Create an Online Breakroom  A [Gallup poll ](https://www.gallup.com/workplace/235811/end-traditional-manager.aspx)finds, “Perceived workplace isolation can lead to as much as a 21% drop in performance.” As a 30 year veteran of working from home, the single greatest drawback for me has been the lack of a proverbial water cooler.  Having the place to go for an impromptu 5-minute diversion is something that my not-so-inner social animal misses.   ![Water Cooler Conversation ](https://blog.neocasesoftware.com/hs-fs/hubfs/Stock%20images/Water%20Cooler%20Conversation%20iStock-914811002.jpg?width=7360&name=Water%20Cooler%20Conversation%20iStock-914811002.jpg)   Keep an all-day meeting open on [Microsoft Teams](https://www.microsoft.com/en-us/microsoft-365/microsoft-teams/group-chat-software) or your company's conference tool of choice, give it a catchy name, like "The Virtual Water Cooler," and publicize it.  No agenda, no rules, just a place for coworkers to interact with coworkers on the topic of their choosing.    To paraphrase Kevin Costner from the 1989 movie Field of Dreams, "If you build it, the employees will come."    1. ##### Invest in professional development   Abraham Lincoln famously said that if he had five hours to chop down a tree, he'd spend four of those hours sharpening the axe.  ![Sharp Axe iStock-172168347 2020.04.21](https://blog.neocasesoftware.com/hs-fs/hubfs/Stock%20images/Sharp%20Axe%20iStock-172168347%202020.04.21.jpg?width=3888&name=Sharp%20Axe%20iStock-172168347%202020.04.21.jpg)   How many times have you thought, "I'd take that course if I had the time to do it."  Now may be the perfect time.  Business cycles have been thrown off course, and many employees have white space on their calendars that isn't normally available.  Online learning is a great way to fill that void.   A [2019](https://www.employeebenefitadviser.com/opinion/offering-education-benefits-retains-top-talent) [employee](https://www.employeebenefitadviser.com/opinion/offering-education-benefits-retains-top-talent)[ survey](https://www.employeebenefitadviser.com/opinion/offering-education-benefits-retains-top-talent)  published by American Benefit Advisor revealed that **76%** of employees say a tuition reimbursement program would make them **more likely to remain at their organization**, and **81%** say it would make them **more likely to recommend working there to a friend**. And **64%** say such benefits **make them “happier at work.**”   Employees will feel a greater commitment to your organization, through paid-for training that will improve their performance.  Professional development has its advantages.  So if not now when you've got the time, then when?!?   1. ##### Give workers more control over their schedules        How many of your employees have children at home during COVID, or elder parents' who require care or counseling about social distancing?  There are plenty of legitimate "other jobs" your employees need to be doing during working hours, and if you make it easier for them, everybody comes out ahead.   By giving your employees more control over their work schedules, they'll feel relieved and less anxious about doing those other jobs.  The reduction in anxiety allows them to focus more effectively on the jobs they were hired to do.   When employees have more flexibility with their schedules, [businesses benefit](https://www.flexjobs.com/employer-blog/the-benefits-of-allowing-employees-a-flexible-schedule/) through increased productivity, lower absenteeism, and lower healthcare costs through healthier and happier employees.  Employees will see you as a more understanding employer, which builds further trust and engagement.    . ##### **Don't stop here.  Keep innovating.** The five tips presented here are not intended to be the be-all-end-all definitive list.  Given a strong cup of French Roast and a clear mind, you'll probably come up with a few more.  To do that and make them successful, keep the following points in mind: 1. Think from the employees'perspective to determine what changes will engage employees. 2. Monitor what works and what doesn't.   3. Track the number of people that participate, and the depth of participation.  4. Seek feedback from your employees. 5. Measure engagement before and after.   We don't know how long the current situation will last, but we do know that it is driving us to innovate, and that's always a good thing.   During the COVID crisis, we'll be publishing more articles like this.  You can subscribe to the blog, or return each week to  [https://blog.neocasesoftware.com/](https://blog.neocasesoftware.com/).   [![Watch the video >](https://blog.neocasesoftware.com/hs-fs/hubfs/custom-video-thumbnails/video_post1_HR-ready-covid-solution.png?width=1920&name=video_post1_HR-ready-covid-solution.png)](https://www.neocasesoftware.com/covid-19-hr-ready-covid-solution/#video)   Share this post ![Jim Watson](https://blog.neocasesoftware.com/hubfs/JWA.jpg) ##### Jim Watson Jim Watson is a Sr. Solution Consultant for HR Service Delivery at Neocase Software, and has been helping clients improve their Employee Experience, HR Productivity and Service Center Efficiency for over 10 years. He lives on the coast of Maine where he enjoys reading, writing and rowing which inspire his pursuit of the Perfect Service Experience! ### CATEGORIES - [HR Service Delivery (231)](https://blog.neocasesoftware.com/tag/hr-service-delivery-posts) - [Press (34)](https://blog.neocasesoftware.com/tag/press) - [Experience collaborateur (33)](https://blog.neocasesoftware.com/tag/experience-collaborateur) - [Case Management (31)](https://blog.neocasesoftware.com/tag/case-management) - [Self-Service Portal (29)](https://blog.neocasesoftware.com/tag/self-service-portal) - [Product (26)](https://blog.neocasesoftware.com/tag/product) - [Employee Experience (22)](https://blog.neocasesoftware.com/tag/employee-experience) - [Knowledge Base (22)](https://blog.neocasesoftware.com/tag/knowledge-base) - [Best Practices (21)](https://blog.neocasesoftware.com/tag/best-practices) - [Business Process Automation (20)](https://blog.neocasesoftware.com/tag/business-process-automation-posts) - [Digital transformation (15)](https://blog.neocasesoftware.com/tag/digital-transformation) - [Feature (14)](https://blog.neocasesoftware.com/tag/feature) - [Artificial Intelligence (13)](https://blog.neocasesoftware.com/tag/artificial-intelligence) - [Future of HR (13)](https://blog.neocasesoftware.com/tag/future-of-hr) - [Fosway (11)](https://blog.neocasesoftware.com/tag/fosway) - [Partner (11)](https://blog.neocasesoftware.com/tag/partner) - [Employee Journey (10)](https://blog.neocasesoftware.com/tag/employee-journey) - [Employee Relations (10)](https://blog.neocasesoftware.com/tag/employee-relations) - [Events (10)](https://blog.neocasesoftware.com/tag/events) - [COVID-19 (8)](https://blog.neocasesoftware.com/tag/covid-19) - [Employee Document Management (8)](https://blog.neocasesoftware.com/tag/employee-document-management) - [Customers (7)](https://blog.neocasesoftware.com/tag/customers) - [Onboarding (7)](https://blog.neocasesoftware.com/tag/onboarding) - [Neocase HR (6)](https://blog.neocasesoftware.com/tag/neocase-hr) - [EDM (5)](https://blog.neocasesoftware.com/tag/edm) - [Chatbot (4)](https://blog.neocasesoftware.com/tag/chatbot) - [Data Confidentiality (4)](https://blog.neocasesoftware.com/tag/data-confidentiality) - [Manufacturing (4)](https://blog.neocasesoftware.com/tag/manufacturing) - [Analytics (3)](https://blog.neocasesoftware.com/tag/analytics) - [ERM (2)](https://blog.neocasesoftware.com/tag/erm) - [Monthly Updates (2)](https://blog.neocasesoftware.com/tag/monthly-updates) - [News (2)](https://blog.neocasesoftware.com/tag/news) - [Reporting (2)](https://blog.neocasesoftware.com/tag/reporting) - [Webinar (2)](https://blog.neocasesoftware.com/tag/webinar) - [offboarding (2)](https://blog.neocasesoftware.com/tag/offboarding) - [Gartner (1)](https://blog.neocasesoftware.com/tag/gartner) - [Health and Safety at work (1)](https://blog.neocasesoftware.com/tag/health-and-safety-at-work) - [Professional Services (1)](https://blog.neocasesoftware.com/tag/professional-services) - [Quality of work (1)](https://blog.neocasesoftware.com/tag/quality-of-work) - [Shared Cervice Center (1)](https://blog.neocasesoftware.com/tag/shared-cervice-center) - [Success Story (1)](https://blog.neocasesoftware.com/tag/success-story) - [What is..? (1)](https://blog.neocasesoftware.com/tag/what-is) - [Workday connector (1)](https://blog.neocasesoftware.com/tag/workday-connector) See all     ## See the Power of [HR Service Delivery](https://info.neocasesoftware.com/book-demo?hsLang=en) [Book a demo now](https://info.neocasesoftware.com/book-demo?hsLang=en) Blog articles you don’t want to miss directly in your inbox What is Neocase and how does it help HR teams? Neocase is a cloud-based HR service delivery platform that automates HR processes, improves employee experience, and optimizes shared service center operations. It helps HR teams reduce manual tasks, increase efficiency, and deliver faster, more personalized services. What are the main features of Neocase HR solutions? Neocase offers a wide range of features, including: - **Case Management** for handling employee requests efficiently - **Knowledge Base** for self-service and quick answers - **Document Management** for secure storage and compliance - **Employee Self-Service Portals** for easy access to HR services - **AI-powered Automation** to streamline workflows and reduce response times - **Reports and Analytics** to monitor HR performance and manage key indicators. Can Neocase integrate with existing HR systems like SAP SuccessFactors or Workday? Yes. Neocase integrates seamlessly with leading HRIS platforms such as SAP SuccessFactors, Workday, and others. These integrations ensure smooth data exchange and process continuity without disrupting your existing HR ecosystem. How does Neocase ensure data security and compliance? Neocase is ISO 27001 certified and fully GDPR compliant. The platform uses secure cloud architecture, encryption, and strict access controls to protect sensitive HR data and maintain compliance with global regulations. Is Neocase suitable for global organizations and multi-language environments? Absolutely. Neocase supports multi-country deployments, multiple languages, and localization features, making it ideal for global organizations with diverse workforces. How can I request a demo or learn more about pricing? You can ask for informations by visiting our [Contact Page](https://info.neocasesoftware.com/get-in-touch?hsLang=en) or filling out the [demo request](https://info.neocasesoftware.com/book-demo?hsLang=en) form available on our website. ### Continue reading [GDPR Compliance and HR Digitalization: What Companies Need to Know](https://blog.neocasesoftware.com/gdpr-compliance-and-hr-digitalization-what-companies-need-to-know?hsLang=en) [HR Chatbots: A Practical Guide to Conversational AI for HR Teams](https://blog.neocasesoftware.com/hr-chatbots?hsLang=en) [How the Public Sector Is Modernizing Its HR Services](https://blog.neocasesoftware.com/how-the-public-sector-is-modernizing-its-hr-services?hsLang=en) ### [Solutions](https://www.neocasesoftware.com/hr-solutions/) - [Neocase HR](https://www.neocasesoftware.com/hr-solutions/neocase-hr-solution/) - [Neocase HR Ready](https://www.neocasesoftware.com/hr-solutions/neocase-hr-ready-solution/) - [Employee Journey](https://www.neocasesoftware.com/hr-solutions/neocase-employee-journey/) - [Employee Relations](https://www.neocasesoftware.com/hr-solutions/neocase-employee-relations/) ### [Integrations](https://www.neocasesoftware.com/integrations/) - [Workday](https://www.neocasesoftware.com/integrations/workday/) - [Microsoft Teams](https://www.neocasesoftware.com/integrations/microsoft-teams/) - [SAP SuccessFactors](https://www.neocasesoftware.com/integrations/neocase-integrated-to-sap-successfactors/) - [Access](https://www.neocasesoftware.com/integrations/neocase-and-access-peoplexd-integration/) ### [About](https://www.neocasesoftware.com/about-neocase/) - [Contact Us](https://info.neocasesoftware.com/get-in-touch) - [Support](https://onlinesupport.neocasesoftware.com/) - [The Company](https://www.neocasesoftware.com/about-neocase/) - [Career](https://www.neocasesoftware.com/career/) - [Partners](https://www.neocasesoftware.com/our-partners/) - [Press Room](https://blog.neocasesoftware.com/tag/press) ### Follow Us [Blog](https://blog.neocasesoftware.com/fr?hsLang=en) [Linkedin](https://www.linkedin.com/company/neocasesoftware/) [Youtube](https://www.youtube.com/@NeocaseSoftwareInc) ### Subscribe Receive the Neocase monthly newsletter ### Our addresses **Neocase Software Northern America** 275 Grove St, Auburndale, Massachusetts 02466 USA   **Neocase Software Europe** 91 Boulevard National, La Garenne-Colombes 92250   - [Terms of use](https://www.neocasesoftware.com/terms-of-use) - [Privacy Policy](https://www.neocasesoftware.com/privacy-policy) - [Cookie Policy](https://www.neocasesoftware.com/cookie-policy) Copyright © **Neocase Software**