--- title: "The 2023 Fosway 9-Grid™ for Cloud HR: Neocase achieves \"Core Leader\" status." description: Already named Core Leader by the 2022 Fosway 9-Grid™ for Cloud HR, Neocase maintains its status in the category this year with an increasing trajectory! image: https://blog.neocasesoftware.com/hubfs/Fosway%202023%20-%20Post%20Linkedin%20(4).png --- [![Neocase BY Sopra HR-07](https://blog.neocasesoftware.com/hubfs/Neocase%20BY%20Sopra%20HR-07.png) ![Neocase BY Sopra HR-07](https://blog.neocasesoftware.com/hubfs/Neocase%20BY%20Sopra%20HR-07.png)](https://www.neocasesoftware.com) - Product - [![](https://neocasesoftware.com/wp-content/uploads/2024/08/file-text-icon.svg)Solutions](https://www.neocasesoftware.com/hr-solutions/) - [Neocase HR](https://www.neocasesoftware.com/hr-solutions/neocase-hr-solution) - [Neocase HR Ready](https://www.neocasesoftware.com/hr-solutions/neocase-hr-ready-solution) - [Neocase Employee Journey](https://www.neocasesoftware.com/hr-solutions/neocase-employee-journey) - 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Posted on [October 26, 2023](https://blog.neocasesoftware.com/the-2023-fosway-9-grid-for-cloud-hr-neocase-achieves-core-leader-status) by [Raphaele Coutant-Roch](https://blog.neocasesoftware.com/author/raphaele-coutant-roch) [Home](https://www.neocasesoftware.com/) > [Neocase Blog](https://blog.neocasesoftware.com/the-2023-fosway-9-grid-for-cloud-hr-neocase-achieves-core-leader-status) > **The 2023 Fosway 9-Grid™ for Cloud HR: Neocase achieves "Core Leader" status.** ## Already named Core Leader by the 2022 Fosway 9-Grid™ for Cloud HR, Neocase maintains its status in the category this year with an increasing trajectory! ---   [“In a challenging economy, all companies have to improve operating efficiency as well as the experience for the employees. HR is under pressure to improve its processes and service as well as decision-making.](https://blog.neocasesoftware.com/hubfs/2023%20FOSWAY%209-Grid%20Cloud%20HR.pdf?hsLang=en)[Neocase](http://www.neocasesoftware.com)[has continued to perform strongly but also invested in key innovations to improve the value and efficiencies it delivers for its customers in these difficult times.”](https://blog.neocasesoftware.com/hubfs/2023%20FOSWAY%209-Grid%20Cloud%20HR.pdf?hsLang=en) *David Wilson, Founder and CEO of Fosway Group\**   ---     [![2023 Fosway 9-Grid - Cloud HR](https://blog.neocasesoftware.com/hs-fs/hubfs/2023%20Fosway%209-Grid%20-%20Cloud%20HR.jpg?width=538&height=403&name=2023%20Fosway%209-Grid%20-%20Cloud%20HR.jpg)](https://blog.neocasesoftware.com/hubfs/2023%20FOSWAY%209-Grid%20Cloud%20HR.pdf?hsLang=en)     ## Fosway 9-Grid™: what is it? ### The Cloud HR market analysis model The Fosway 9-Grid™ report is EMEA's only market analysis model for HR, talent management, and next-generation training. Published annually by analyst Fosway, the report is based on their unrivaled independent research of over 25 years into the HR, talent management, and next-generation training markets, as well as the knowledge and experience of Fosway's network of research companies. More than 250 leading companies, usually professional organizations with a strong presence in Europe, make up this network. ### European market specialist The Fosway 9-Grid™ report is the only market analysis model that provides an understanding of the relative position of solutions and providers in the learning and talent management systems market. The 9-Grid™ Report has been evolving since 2008 in response to the demand for analysis and insights designed for companies based in Europe. Too often, organizations have to rely on a US-centric view.   ## Neocase champions its category ### At the cutting edge of technological innovation This increasing trajectory on the scale of capabilities analyzed by Fosway recognizes our sustained efforts in innovation. For Neocase, 2023 was a particularly creative and disruptive year, with no fewer than 6 new features revolutionizing HR Service Delivery: - - - - - Automatic document processing using AI - A knowledge base powered by Azure OpenAI GPT - Automatic qualification of employee requests - Intelligent translation of HR requests by AI - Mobile application for every employee - New data warehouse ### Specialist, leader, and yet one of the solutions with the lowest TCO on the market It's a fact that our solution is not just recognized for its high performance. For the second year running, [Neocase](https://www.neocasesoftware.com/)is one of the most competitive specialists on the market. The best analysts now recognize this strategic positioning, but our customers have always known. But as well as recognizing Neocase’s increasing capabilities, [Fosway](https://www.fosway.com/) also assessed Neocase as a low total cost of ownership (TCO). Over the past 15 years, Neocase's satisfaction and renewal rates have rewarded our strong commitment to user experience. Designed to effectively manage HR strategies, flexible enough to model all kinds of organizations (from the Global Shared Services Center to local HR), and designed to be easily adopted, our solutions meet the needs of new management styles now more than ever. A unique, agile, and pioneering know-how, to sustainably digitalize your HR function. For more information about our solution, visit our website: [https://www.neocasesoftware.com/fr/](http://neocasesoftware.com) or contact us [here](https://www.neocasesoftware.com/get-in-touch/)   ![Cloud HR 2023 Core Leader W](https://blog.neocasesoftware.com/hs-fs/hubfs/Cloud%20HR%202023%20Core%20Leader%20W.jpg?width=526&height=211&name=Cloud%20HR%202023%20Core%20Leader%20W.jpg)   Share this post ![Raphaele Coutant-Roch](https://blog.neocasesoftware.com/hubfs/Raphaele-Coutant-Roch-Neocase.png) ##### Raphaele Coutant-Roch Raphaële is a Product Marketing Manager at Neocase. ### CATEGORIES - [HR Service Delivery (231)](https://blog.neocasesoftware.com/tag/hr-service-delivery-posts) - [Press (34)](https://blog.neocasesoftware.com/tag/press) - [Experience collaborateur (33)](https://blog.neocasesoftware.com/tag/experience-collaborateur) - [Case Management (31)](https://blog.neocasesoftware.com/tag/case-management) - [Self-Service Portal (29)](https://blog.neocasesoftware.com/tag/self-service-portal) - [Product (26)](https://blog.neocasesoftware.com/tag/product) - [Employee Experience (22)](https://blog.neocasesoftware.com/tag/employee-experience) - [Knowledge Base (22)](https://blog.neocasesoftware.com/tag/knowledge-base) - [Best Practices (21)](https://blog.neocasesoftware.com/tag/best-practices) - [Business Process Automation (20)](https://blog.neocasesoftware.com/tag/business-process-automation-posts) - [Digital transformation (15)](https://blog.neocasesoftware.com/tag/digital-transformation) - [Feature (14)](https://blog.neocasesoftware.com/tag/feature) - [Artificial Intelligence (13)](https://blog.neocasesoftware.com/tag/artificial-intelligence) - [Future of HR (13)](https://blog.neocasesoftware.com/tag/future-of-hr) - [Fosway (11)](https://blog.neocasesoftware.com/tag/fosway) - [Partner (11)](https://blog.neocasesoftware.com/tag/partner) - [Employee Journey (10)](https://blog.neocasesoftware.com/tag/employee-journey) - [Employee Relations (10)](https://blog.neocasesoftware.com/tag/employee-relations) - [Events (10)](https://blog.neocasesoftware.com/tag/events) - [COVID-19 (8)](https://blog.neocasesoftware.com/tag/covid-19) - [Employee Document Management (8)](https://blog.neocasesoftware.com/tag/employee-document-management) - [Customers (7)](https://blog.neocasesoftware.com/tag/customers) - [Onboarding (7)](https://blog.neocasesoftware.com/tag/onboarding) - [Neocase HR (6)](https://blog.neocasesoftware.com/tag/neocase-hr) - [EDM (5)](https://blog.neocasesoftware.com/tag/edm) - [Chatbot (4)](https://blog.neocasesoftware.com/tag/chatbot) - [Data Confidentiality (4)](https://blog.neocasesoftware.com/tag/data-confidentiality) - [Manufacturing (4)](https://blog.neocasesoftware.com/tag/manufacturing) - [Analytics (3)](https://blog.neocasesoftware.com/tag/analytics) - [ERM (2)](https://blog.neocasesoftware.com/tag/erm) - [Monthly Updates (2)](https://blog.neocasesoftware.com/tag/monthly-updates) - [News (2)](https://blog.neocasesoftware.com/tag/news) - [Reporting (2)](https://blog.neocasesoftware.com/tag/reporting) - [Webinar (2)](https://blog.neocasesoftware.com/tag/webinar) - [offboarding (2)](https://blog.neocasesoftware.com/tag/offboarding) - [Gartner (1)](https://blog.neocasesoftware.com/tag/gartner) - [Health and Safety at work (1)](https://blog.neocasesoftware.com/tag/health-and-safety-at-work) - [Professional Services (1)](https://blog.neocasesoftware.com/tag/professional-services) - [Quality of work (1)](https://blog.neocasesoftware.com/tag/quality-of-work) - [Shared Cervice Center (1)](https://blog.neocasesoftware.com/tag/shared-cervice-center) - [Success Story (1)](https://blog.neocasesoftware.com/tag/success-story) - [What is..? (1)](https://blog.neocasesoftware.com/tag/what-is) - [Workday connector (1)](https://blog.neocasesoftware.com/tag/workday-connector) See all ## See the Power of [HR Service Delivery](https://info.neocasesoftware.com/book-demo?hsLang=en) [Book a demo now](https://info.neocasesoftware.com/book-demo?hsLang=en) Blog articles you don’t want to miss directly in your inbox What is Neocase and how does it help HR teams? Neocase is a cloud-based HR service delivery platform that automates HR processes, improves employee experience, and optimizes shared service center operations. It helps HR teams reduce manual tasks, increase efficiency, and deliver faster, more personalized services. What are the main features of Neocase HR solutions? Neocase offers a wide range of features, including: - **Case Management** for handling employee requests efficiently - **Knowledge Base** for self-service and quick answers - **Document Management** for secure storage and compliance - **Employee Self-Service Portals** for easy access to HR services - **AI-powered Automation** to streamline workflows and reduce response times - **Reports and Analytics** to monitor HR performance and manage key indicators. Can Neocase integrate with existing HR systems like SAP SuccessFactors or Workday? Yes. Neocase integrates seamlessly with leading HRIS platforms such as SAP SuccessFactors, Workday, and others. These integrations ensure smooth data exchange and process continuity without disrupting your existing HR ecosystem. How does Neocase ensure data security and compliance? Neocase is ISO 27001 certified and fully GDPR compliant. The platform uses secure cloud architecture, encryption, and strict access controls to protect sensitive HR data and maintain compliance with global regulations. Is Neocase suitable for global organizations and multi-language environments? Absolutely. Neocase supports multi-country deployments, multiple languages, and localization features, making it ideal for global organizations with diverse workforces. How can I request a demo or learn more about pricing? You can ask for informations by visiting our [Contact Page](https://info.neocasesoftware.com/get-in-touch?hsLang=en) or filling out the [demo request](https://info.neocasesoftware.com/book-demo?hsLang=en) form available on our website. ### Continue reading [Neocase Recognized as Strategic Challenger in Fosway 9-Grid™ for Cloud HR 2025](https://blog.neocasesoftware.com/neocase-recognized-as-strategic-challenger-in-fosway-9-grid-for-cloud-hr-2025?hsLang=en) [From Core System to Shop-Floor Service: Building Integrated HR Service Delivery in 2025](https://blog.neocasesoftware.com/from-core-system-to-shop-floor-service-building-integrated-hr-service-delivery-in-2025?hsLang=en) [French provider Neocase maintains its Core Leader position in the 2024 Fosway 9-Grid for Cloud HR](https://blog.neocasesoftware.com/french-provider-neocase-maintains-its-core-leader-position-in-the-2024-fosway-9-grid-for-cloud-hr?hsLang=en) ### [Solutions](https://www.neocasesoftware.com/hr-solutions/) - [Neocase HR](https://www.neocasesoftware.com/hr-solutions/neocase-hr-solution/) - [Neocase HR Ready](https://www.neocasesoftware.com/hr-solutions/neocase-hr-ready-solution/) - [Employee Journey](https://www.neocasesoftware.com/hr-solutions/neocase-employee-journey/) - [Employee Relations](https://www.neocasesoftware.com/hr-solutions/neocase-employee-relations/) ### [Integrations](https://www.neocasesoftware.com/integrations/) - [Workday](https://www.neocasesoftware.com/integrations/workday/) - [Microsoft Teams](https://www.neocasesoftware.com/integrations/microsoft-teams/) - [SAP SuccessFactors](https://www.neocasesoftware.com/integrations/neocase-integrated-to-sap-successfactors/) - [Access](https://www.neocasesoftware.com/integrations/neocase-and-access-peoplexd-integration/) ### [About](https://www.neocasesoftware.com/about-neocase/) - [Contact Us](https://info.neocasesoftware.com/get-in-touch) - [Support](https://onlinesupport.neocasesoftware.com/) - [The Company](https://www.neocasesoftware.com/about-neocase/) - [Career](https://www.neocasesoftware.com/career/) - [Partners](https://www.neocasesoftware.com/our-partners/) - [Press Room](https://blog.neocasesoftware.com/tag/press) ### Follow Us [Blog](https://blog.neocasesoftware.com/fr?hsLang=en) [Linkedin](https://www.linkedin.com/company/neocasesoftware/) [Youtube](https://www.youtube.com/@NeocaseSoftwareInc) ### Subscribe Receive the Neocase monthly newsletter ### Our addresses **Neocase Software Northern America** 275 Grove St, Auburndale, Massachusetts 02466 USA   **Neocase Software Europe** 91 Boulevard National, La Garenne-Colombes 92250   - [Terms of use](https://www.neocasesoftware.com/terms-of-use) - [Privacy Policy](https://www.neocasesoftware.com/privacy-policy) - [Cookie Policy](https://www.neocasesoftware.com/cookie-policy) Copyright © **Neocase Software**