--- title: Neocase enters the Microsoft digital workplace with a brand new HR chatbot description: Neocase is stepping up its collaboration with Microsoft by integrating with Microsoft Teams. image: https://blog.neocasesoftware.com/hubfs/Chatbot_vignette.png --- [![Neocase BY Sopra HR-07](https://blog.neocasesoftware.com/hubfs/Neocase%20BY%20Sopra%20HR-07.png) ![Neocase BY Sopra HR-07](https://blog.neocasesoftware.com/hubfs/Neocase%20BY%20Sopra%20HR-07.png)](https://www.neocasesoftware.com) - Product - [![](https://neocasesoftware.com/wp-content/uploads/2024/08/file-text-icon.svg)Solutions](https://www.neocasesoftware.com/hr-solutions/) - [Neocase HR](https://www.neocasesoftware.com/hr-solutions/neocase-hr-solution) - [Neocase HR Ready](https://www.neocasesoftware.com/hr-solutions/neocase-hr-ready-solution) - [Neocase Employee Journey](https://www.neocasesoftware.com/hr-solutions/neocase-employee-journey) - [Neocase Employee Relations](https://www.neocasesoftware.com/hr-solutions/neocase-employee-relations) - 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As a result, Neocase will become a fully integrated HR solution in this environment.  Known as a long-standing [Microsoft](https://www.microsoft.com/en-us/solution-providers/home) partner and the leading ISV in France for many years, Neocase is now a part of [Microsoft’s digital Workplace strategy](https://appsource.microsoft.com/en-us/product/office/wa200002147?tab=overview). With the onset of the COVID-19 crisis, Teams has become one of the most popular applications for employees, not to mention a strategic communication tool between employees and Human Resources.  ## **A 100% digital employee experience** With [the chatbot, Neo,](https://www.neocasesoftware.com/chatbot-integration-microsoft-teams/) Neocase can offer HR services that are available 24/7 and accessible from anywhere. Whether the employee is at the office, at home or abroad, he will always be able to access HR services via the Teams mobile application. They can simply ask a question, create a request if the chatbot answer is not sufficient, and track or update an existing request directly in the app. Beyond offering a 100% digital employee experience to their employees, companies can reduce the time spent by HR answering employees’ questions thanks to the self-service portal Neocase provides. However, we understand that human contact is important in building a positive relationship with employees. Therefore, if the employee wants to have a live discussion with an HR manager, they can interact via the Neo chatbot directly from Teams.  ## **Two technologies on the edge ** This alliance signals a new-generation of HR cloud-based solutions designed for SMEs and major international organizations. Developed around Microsoft technologies and associated with the Teams environment, our solutions are a strong driver to support organizations in their digital transformation of HR processes. With this major announcement, Neocase has demonstrated its intention to invest massively in the solutions offered by Microsoft.  Neocase plans to improve the experience and coverage of HR services by leaning on Microsoft, in an effort to intensify the use of services offered through cognitive services, and with regard to other fields such as blockchain, AI or Machine Learning.  With this relationship, Microsoft provides Neocase with data scientists and experts to give Neocase a technological lead over its competitors.  *For [Jérôme Ménard](https://www.linkedin.com/in/j%C3%A9r%C3%B4me-m%C3%A9nard-69286018/), CTO at Neocase,* > *“We are proud to announce the integration of our Chatbot Neo within the Teams application. This is a real acknowledgement of the work conducted by our teams, but also a great opportunity to accelerate our growth worldwide with thousands of companies already using Microsoft Teams on a daily basis. Today, employees’ habits are evolving. They now expect services to be available directly from the application they use to communicate every day. Neocase integrated in Microsoft Teams is the concrete representation of a meeting between the company’s HR departments and Microsoft’s digital workplace. We will continue to invest in Microsoft solutions, particularly Teams, by making all Neocase interfaces accessible in the short future. »* > *“Microsoft is very pleased to see Neocase integrate the Microsoft Teams marketplace to develop a brand-new HR portfolio. As remote working has increased , companies need to reinvent themselves and adapt to this ever-changing environment. The Neocase chatbot in Teams makes HR services accessible to employees, anywhere, anytime and from any device.,” said Daniel Canning, director, Microsoft Teams Platform at Microsoft.” * said [Daniel Canning](https://www.linkedin.com/in/d-canning/), director, Microsoft Teams Platform at Microsoft.   Ready to discover more about our Chatbot Neo? Do not hesitate to [book a demo.](https://info.neocasesoftware.com/book-demo?hsLang=en) Share this post ![Raphaele Coutant-Roch](https://blog.neocasesoftware.com/hubfs/Raphaele-Coutant-Roch-Neocase.png) ##### Raphaele Coutant-Roch Raphaële is a Product Marketing Manager at Neocase. ### CATEGORIES - [HR Service Delivery (231)](https://blog.neocasesoftware.com/tag/hr-service-delivery-posts) - [Press (34)](https://blog.neocasesoftware.com/tag/press) - [Experience collaborateur (33)](https://blog.neocasesoftware.com/tag/experience-collaborateur) - [Case Management (31)](https://blog.neocasesoftware.com/tag/case-management) - [Self-Service Portal (29)](https://blog.neocasesoftware.com/tag/self-service-portal) - [Product (26)](https://blog.neocasesoftware.com/tag/product) - [Employee Experience (22)](https://blog.neocasesoftware.com/tag/employee-experience) - [Knowledge Base (22)](https://blog.neocasesoftware.com/tag/knowledge-base) - [Best Practices (21)](https://blog.neocasesoftware.com/tag/best-practices) - [Business Process Automation (20)](https://blog.neocasesoftware.com/tag/business-process-automation-posts) - [Digital transformation (15)](https://blog.neocasesoftware.com/tag/digital-transformation) - [Feature (14)](https://blog.neocasesoftware.com/tag/feature) - [Artificial Intelligence (13)](https://blog.neocasesoftware.com/tag/artificial-intelligence) - [Future of HR (13)](https://blog.neocasesoftware.com/tag/future-of-hr) - [Fosway (11)](https://blog.neocasesoftware.com/tag/fosway) - [Partner (11)](https://blog.neocasesoftware.com/tag/partner) - [Employee Journey (10)](https://blog.neocasesoftware.com/tag/employee-journey) - [Employee Relations (10)](https://blog.neocasesoftware.com/tag/employee-relations) - [Events (10)](https://blog.neocasesoftware.com/tag/events) - [COVID-19 (8)](https://blog.neocasesoftware.com/tag/covid-19) - [Employee Document Management (8)](https://blog.neocasesoftware.com/tag/employee-document-management) - [Customers (7)](https://blog.neocasesoftware.com/tag/customers) - [Onboarding (7)](https://blog.neocasesoftware.com/tag/onboarding) - [Neocase HR (6)](https://blog.neocasesoftware.com/tag/neocase-hr) - [EDM (5)](https://blog.neocasesoftware.com/tag/edm) - [Chatbot (4)](https://blog.neocasesoftware.com/tag/chatbot) - [Data Confidentiality (4)](https://blog.neocasesoftware.com/tag/data-confidentiality) - [Manufacturing (4)](https://blog.neocasesoftware.com/tag/manufacturing) - [Analytics (3)](https://blog.neocasesoftware.com/tag/analytics) - [ERM (2)](https://blog.neocasesoftware.com/tag/erm) - [Monthly Updates (2)](https://blog.neocasesoftware.com/tag/monthly-updates) - [News (2)](https://blog.neocasesoftware.com/tag/news) - [Reporting (2)](https://blog.neocasesoftware.com/tag/reporting) - [Webinar (2)](https://blog.neocasesoftware.com/tag/webinar) - [offboarding (2)](https://blog.neocasesoftware.com/tag/offboarding) - [Gartner (1)](https://blog.neocasesoftware.com/tag/gartner) - [Health and Safety at work (1)](https://blog.neocasesoftware.com/tag/health-and-safety-at-work) - [Professional Services (1)](https://blog.neocasesoftware.com/tag/professional-services) - [Quality of work (1)](https://blog.neocasesoftware.com/tag/quality-of-work) - [Shared Cervice Center (1)](https://blog.neocasesoftware.com/tag/shared-cervice-center) - [Success Story (1)](https://blog.neocasesoftware.com/tag/success-story) - [What is..? (1)](https://blog.neocasesoftware.com/tag/what-is) - [Workday connector (1)](https://blog.neocasesoftware.com/tag/workday-connector) See all     ## See the Power of [HR Service Delivery](https://info.neocasesoftware.com/book-demo?hsLang=en) [Book a demo now](https://info.neocasesoftware.com/book-demo?hsLang=en) Blog articles you don’t want to miss directly in your inbox What is Neocase and how does it help HR teams? Neocase is a cloud-based HR service delivery platform that automates HR processes, improves employee experience, and optimizes shared service center operations. It helps HR teams reduce manual tasks, increase efficiency, and deliver faster, more personalized services. What are the main features of Neocase HR solutions? Neocase offers a wide range of features, including: - **Case Management** for handling employee requests efficiently - **Knowledge Base** for self-service and quick answers - **Document Management** for secure storage and compliance - **Employee Self-Service Portals** for easy access to HR services - **AI-powered Automation** to streamline workflows and reduce response times - **Reports and Analytics** to monitor HR performance and manage key indicators. Can Neocase integrate with existing HR systems like SAP SuccessFactors or Workday? Yes. Neocase integrates seamlessly with leading HRIS platforms such as SAP SuccessFactors, Workday, and others. These integrations ensure smooth data exchange and process continuity without disrupting your existing HR ecosystem. How does Neocase ensure data security and compliance? Neocase is ISO 27001 certified and fully GDPR compliant. The platform uses secure cloud architecture, encryption, and strict access controls to protect sensitive HR data and maintain compliance with global regulations. Is Neocase suitable for global organizations and multi-language environments? Absolutely. Neocase supports multi-country deployments, multiple languages, and localization features, making it ideal for global organizations with diverse workforces. How can I request a demo or learn more about pricing? 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