Neocase Named Core Challenger in the 2020 Fosway 9-Grid™ for Cloud HR

Neocase, leader in cloud-based HR Service Management solutions, has been named a Core Challenger in the EMEA market by Fosway.

This position within the 2020 Fosway 9-Grid™ for Cloud HR confirms the importance of HR Service Management solutions in the Human Resource Information Systems (HRIS).

Today, HR Service Management solutions play a key role in the digital transformation of HR. This is because they digitize everyday HR functions such as, Employee Relationship Management, HR processes and document management.

According to Fosway, Neocase is positioned as a specialist within this landscape due to its focus on HR Service Management – digitizing and automating HR processes.

Neocase is a Cloud HR Core Challenger

Today, HR Service Delivery serves as a strategic lever for Human Capital Management (HCM). Neocase confirmed its performance in the market through innovative solutions and modules such as the digital self-service portal for ERM (Employee Relationship Management), BPA (Business Process Automation) and EDM (Employee Document Management).

Fosway recognized Neocase’s performance as well as its strong potential, thanks to regular innovations which led to it being positioned as a Core Challenger in the Fosway 9-Grid™ for Cloud HR, mentioned alongside its key partners, including Talentsoft and Access Group.

According to David Wilson, CEO at Fosway,

“It is key that HR Service Delivery is included as a specialism in the 2020 9-Grid™ for Cloud HR. The importance of automation and its role in the ongoing digital transformation of HR cannot be underestimated. And it is equally important that providers like Neocase are represented in this year’s analysis, helping mid-size companies as well as large organizations enhance their HR and employee experience with a low total cost of ownership.”

Our goal is to lead our clients to operational excellence, help them lower and control their operational costs by digitizing their business processes and documentation, and lastly, to improve employee satisfaction. What’s important for us is that our customers spend more time with their employees than managing their admin tasks. We work closely with our customers in order to offer them the most personalized and adapted solution available.” – Jérôme Ménard, Chief Product Officer.


The Fosway 9-Grid™ is a five-dimensional model that can be used to understand the relative position of solutions and providers. It allows potential customers to compare different solutions based on their performance, potential, market presence, Total Cost of Ownership and Future Trajectories.

Download the full report from the Fosway website : https://www.fosway.com/9-grid/cloud-hr/ 


About the Fosway 9-Grid™

Fosway Group is Europe’s #1 HR Industry Analyst. The Fosway 9-Grid™ provides a unique assessment of the principal learning and talent supply options available to organisations in EMEA. Now in its sixth year, the analysis is based on extensive independent research and insights from the Fosway’s Corporate Research Network of over 150 customer organisations, including BP, HSBC, PwC, RBS, Sanofi, Shell and Vodafone.

Visit the Fosway website at http://www.fosway.com for more information on Fosway Group’s research and services.

Check out our client Société Générale and the great success they had with Neocase. Read more about this success story here.

To learn more about Neocase and our solutions, do not hesitate to visit our website : https://www.neocasesoftware.com/

What is Neocase and how does it help HR teams?
Neocase is a cloud-based HR service delivery platform that automates HR processes, improves employee experience, and optimizes shared service center operations. It helps HR teams reduce manual tasks, increase efficiency, and deliver faster, more personalized services.
What are the main features of Neocase HR solutions?

Neocase offers a wide range of features, including:

  • Case Management for handling employee requests efficiently
  • Knowledge Base for self-service and quick answers
  • Document Management for secure storage and compliance
  • Employee Self-Service Portals for easy access to HR services
  • AI-powered Automation to streamline workflows and reduce response times
  • Reports and Analytics to monitor HR performance and manage key indicators.
Can Neocase integrate with existing HR systems like SAP SuccessFactors or Workday?
Yes. Neocase integrates seamlessly with leading HRIS platforms such as SAP SuccessFactors, Workday, and others. These integrations ensure smooth data exchange and process continuity without disrupting your existing HR ecosystem.
How does Neocase ensure data security and compliance?
Neocase is ISO 27001 certified and fully GDPR compliant. The platform uses secure cloud architecture, encryption, and strict access controls to protect sensitive HR data and maintain compliance with global regulations.
Is Neocase suitable for global organizations and multi-language environments?
Absolutely. Neocase supports multi-country deployments, multiple languages, and localization features, making it ideal for global organizations with diverse workforces.
How can I request a demo or learn more about pricing?

You can ask for informations by visiting our Contact Page or filling out the demo request form available on our website.